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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

November 10, 2020

Brandon is a rock star He understands how to provide 5 star service and how to take care of his customers in all the right ways. He is the best ever. Tom A. More

by KCBRIGHTSMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Nov 10, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

November 10, 2020

Bob Field did a great job! Rodney Skagg was also very helpful. Bob Field did a great job! Rodney Skagg was also very helpful. Excellent! More

by BILLREISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs, Bob Field
Nov 10, 2020 -

Molle Toyota responded

We are happy to hear both Bob and Rodney were able to make your time here with us such a positive one! Have a wonderful day!

November 08, 2020

Thanks Don. You're always honest & professional. It's nice to be able to trust my mechanic. I know you won't steer me wrong. More

by maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Nov 10, 2020 -

Molle Toyota responded

Thank you for your business and for the kind words about Don! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Nov 10, 2020 -

maggie responded

You are welcome. I gave a lower rating on pricing because I could get service done for less at other places. However, I know how important genuine toyota parts and the integrity of the mechanics are to me. It is worth a few dollars more.

November 07, 2020

My problem was with the people taking care of the warranty. Jason called nearly every day to let me know they still had not come to pickup the wheels they needed to fix. More

by gkandgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Nov 10, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 06, 2020

Service rep, Jason was extremely helpful and the work done on my vehicle was done timely and efficiently. The price for the exstensive work I had done was unbelievable! More

by CELIACHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Nov 06, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

November 06, 2020

I was in for normal maintenance and a previous problem of the leaking of transmission fluid was detected. The technician drove my car 3 times but was unable to recreate the problem. Assistant manager Jorda More

by AKAJH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Darby, Jason Murray
Nov 10, 2020 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! If you need anything at all, don't hesitate to give us a call!

November 05, 2020

Best buying experience ever! Thank you Molle Toyota for a great deal on my awesome Highlander! Everyone was so nice and very helpful! Great job! More

by SKEMPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke, Bob Field, Todd Henston, Langdon Douglas, Darnell Johnson
Nov 05, 2020 -

Molle Toyota responded

Thank you for your business and for the kind words about our sales team! Congratulations on your new vehicle and have a wonderful day!

November 05, 2020

Gene, my rep, was great and service was prompt. My Gene, my rep, was great and service was prompt. My problem was with other employees in the vehicle drop off area who weren't wearing masks. Masks a More

by 4Runner
Recommend Dealer
Yes
Employees Worked With
Gene White
Nov 05, 2020 -

Molle Toyota responded

Thank you for your feedback. We do try to follow all the protocols to keep our customers and employees safe. I apologize that you didn't feel safe during your recent service visit. It's important to our dealership that everyone feels safe, so I will pass this feedback along to our service manager to review. Take Care!

November 04, 2020

Every one I met with was very helpful and professional. They made me feel very confortable and answered all my questions about leasing a Camry LE. More

by JIMNICOLAOU
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha, Darnell Johnson
Nov 04, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 04, 2020

Jason and Don both made my service experience a good one and I left confident that the work was done correctly and would keep my vehicle safe. More

by MCPHERSONSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer, Jason Murray
Nov 04, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about our team. We look forward to seeing you again soon.

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