Molle Toyota
Kansas City, MO
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Clayton was fantastic. Everything went very smoothly due to his knowledge and experience. I would recommend him to anyone. Everything went very smoothly due to his knowledge and experience. I would recommend him to anyone. More
Outstanding Service from Clayton: A Seamless Car-Buying Experience I recently had the pleasure of working with Clayton when purchasing our Honda Odyssey, and I can confidently say that it was the best c Experience I recently had the pleasure of working with Clayton when purchasing our Honda Odyssey, and I can confidently say that it was the best car-buying experience my family and I have ever had. Clayton's professionalism, expertise, and dedication to customer satisfaction exceeded our expectations and made the entire process smooth and enjoyable. From the moment we stepped into the dealership, Clayton greeted us with a warm and friendly demeanor that immediately put us at ease. Clayton's knowledge of the Honda Elite model was impressive, and he provided us with detailed information about the car's features, specifications, and performance capabilities. He patiently answered all of our questions, addressing any concerns we had and providing valuable insights to help us make an informed decision. Throughout the negotiation and purchasing process, Clayton was transparent, honest, and never pushy. He worked tirelessly to ensure that we received a fair deal and that we were completely satisfied with our purchase. His professionalism and dedication to customer service were truly commendable and made the experience truly exceptional. Thanks to Clayton's expertise and personalized approach, we drove off the lot in our new Honda Odyssey feeling confident and happy with our decision. His attention to detail and commitment to customer satisfaction set him apart as a top-tier car salesman. In conclusion, Clayton's exceptional service, professionalism, and genuine care for his customers make him a standout in the industry. If you are in the market for a new vehicle and want an stress-free and enjoyable car-buying experience, I highly recommend seeking out Clayton at Molle Toyota. Thank you, Clayton, for making our car-buying experience a memorable one! More
Reasonably painless process. I contacted about 25 dealers in 750 miles looking for a specific vehicle and trim. Appx 23 of the 25 dealers I spoke with were utterly putrid xxxxxxx I contacted about 25 dealers in 750 miles looking for a specific vehicle and trim. Appx 23 of the 25 dealers I spoke with were utterly putrid xxxxxxxxxx. Sam made the process simple and painless with good email communication. About 99% of the transaction was done online, and about 2 hours spent for paperwork in the dealer. Would recommend. More
Clayton was extremely helpful and ensured we were able to not only purchase the car we wanted but to be able to leave with it that day. Clayton made sure the car, even though used, was in amazing shape. not only purchase the car we wanted but to be able to leave with it that day. Clayton made sure the car, even though used, was in amazing shape. More
We've purchased three vehicles from Molle, the most recent was last week, and Clayton has been our sales rep for all three. He matches us with the perfect car every time. He's friendly and does a gre recent was last week, and Clayton has been our sales rep for all three. He matches us with the perfect car every time. He's friendly and does a great job of making a car purchase easy. We highly recommend him! More
Shawn was awesome. No pressure on buying. Patient, courteous and works with the customer. Recommend anyone looking for a vehicle, used or new, to go to Molle! No pressure on buying. Patient, courteous and works with the customer. Recommend anyone looking for a vehicle, used or new, to go to Molle! More
Shawn and his team made the buying process super simple and quick. We not only loved the car, but the service. I felt really grateful to have worked with Shawn because he was professional and very down to and quick. We not only loved the car, but the service. I felt really grateful to have worked with Shawn because he was professional and very down to earth. I didn't feel like we were being pressured into anything and it was an exciting experience. More
I brought my 2021 Toyota RAV4 Prime in for a recall service yesterday, mileage is just over 30,000 miles. The customer service representative said the brake fluid and rear differential fluid both need service yesterday, mileage is just over 30,000 miles. The customer service representative said the brake fluid and rear differential fluid both needed to be changed out at 30,000 miles (cost $125 each). I asked if these were called for in the Toyota Maintenance Schedule. He checked and said they were. I just got home and checked, and guess what? The rear differential fluid should be changed at 60,000 miles IF you've been towing. The brake fluid is NEVER required to be change (just checked...so change when it has too much moisture). So I've been overcharged $300 for trusting this dealer. I called and pleaded my case with Jason, a service manager, and who explained why they felt they needed to exceed the Toyota engineering recommendations. I won't be back...do NOT trust their maintenance recommendations. You're on your own...just get out your manual when you walk up to the service counter or go somewhere else. More