Molle Toyota

New Rav4 I had a great experience buying my Rav4 at Molle Toyota. Bob Field was a great salesman and good at explaining all the options on my new car. I had a great experience buying my Rav4 at Molle Toyota. Bob Field was a great salesman and good at explaining all the options on my new car. More

Exceptional Service I went in looking for a car yesterday but not expecting to get one in the same day. I got a car and exceptional service from everyone that work to hel I went in looking for a car yesterday but not expecting to get one in the same day. I got a car and exceptional service from everyone that work to help close the deal. When I came in to Molle Toyota yesterday I was greeted by Mounir Abdelmoula. He helped me weigh my options between getting a lease vehicle and preowned vehicle. He brought back the numbers on both the preowned and lease. In the end the better option was to settle on a lease. I know a lot people may be skeptical of car sales men and lease but Mounir Abdelmoula is no ordinary salesman (he makes the experience painless, enjoyable, and have you wondering why everyone can treat customers the same way. The reason to settle on leasing are bountiful, first you get low monthly payments, get a reliable car (new car), that the service work is done by the dealer, you don't have to worry about standing in line to do property tax because you get a tag through them. This is a good way to go if you are unsure you want to be saddle down with a huge car payment, and depending on you circumstances this may be a great option because of low payments. If you worried about the miles you can more miles up wrong at a low price and if you go have no fear you can pay 15 cents for ever mile you go over at the end of the lease. Customer service experience: I worked with Mounir Abdelmoula with I have nothing but rave reviews to say about him. He was helpful, friendly, informative on both used and lease vehicles’, he made sure I was comfortable, and he got me the best deal that work with my budget. Next, I work with Rodney in finance and I have nothing but good things to say about him. He made the finance part painless anything that was discuss before going to finance was done within finance. He was very friendly, helpful, and informative on the car and how everything work. I would recommend anyone that wants to get a reliable car, a dealership that cares about the person and not just selling a car and painless buying experience to stop by Molle Toyota and ask for Mounir Abdelmoula. I sure you will have a wonderful buying experience with Mounir Abdelmoula and Rodney the finance guy (sorry Rodney I don't remember your last name, however, I give the customer service a 10+++). More

best deal ever We were upside down on 2010 Venza. Anthony and Jay got us into 2014 Venza on three year lease for same monthly payments. Love it! We were upside down on 2010 Venza. Anthony and Jay got us into 2014 Venza on three year lease for same monthly payments. Love it! More

Clayton listened to my needs and found the right car for me. I was in a scion, but wanted something bigger, but close to the same payment I was making with my scion. Clayton showed me a Venza, and it was a me. I was in a scion, but wanted something bigger, but close to the same payment I was making with my scion. Clayton showed me a Venza, and it was a great match. He was also quick and friendly. He did not drag out the process. More

STAY AWAY FROM MOLLE COLLISION!!! No ethical business, STAY AWAY FROM MOLLE COLLISION!!! No ethical business, extremely poor customer service! Very RUDE people including the front desk lady "Debbie" I h STAY AWAY FROM MOLLE COLLISION!!! No ethical business, extremely poor customer service! Very RUDE people including the front desk lady "Debbie" I had a HORRIBLE EXPERIENCE BELIVE ME STAY AWAY FROM THIS PLACE. On 02/12//2014 before 9AM I dropped off my 2010 Audi A4 for bodywork service, My car was flawless other than 2 minor issues, one scratch on the bumper and a minor dent on the side door. 9 days later on March 20, 2014 as I was walking to their office to pick up my car I saw a car similar to mine with big dent on the front hood. I didn't recognize it as my car because of the new damage on the hood. Molle Toyota fixed the 2 minor scratch/dent that initially came for; however damaged the front hood of my car. Dave Stallman was very rude about it just trying to get the problem off his shoulders instead of been apologetic and taking the responsibility in fixing the car. Dave Stallman claimed to be the Manager of the place while indirectly he was quite insulting and rude. On 02/12/2014 as I dropped the car off at Molle Toyota a technician came out to look at the car. I pointed him out the the 2 claims that I had; other than that the car was flawless. As we walked around the car there were no other damages present. This technician denied that he ever looked at my car. (apparently no one wanted to take the responsibility that received my car when I dropped it off) What a SHAME!!!! I am still in shock that AUDI Dealer would choose to do business with such of unethical business services. AUDI; you are too expensive to do business (partnership) with such of poor services as Molle Toyota, this is unacceptable! An Audi cost overly $40,000 is not the price of Toyota!!! I have higher Expectation from such an expensive brand…SHAME ON YOU AUDI!!! I will never do business with you for taking part with Toyota body Service! I will take this further to the Better Business Bureau! I will also write a letter to the president of Audi in Germany so they know how their brand is treated here in America. More

My husband and I were informed on each and every step Clayton took. There are a lot of steps involved in buying a new car and Clayton made it all seem effortless. He is well informed about his products Clayton took. There are a lot of steps involved in buying a new car and Clayton made it all seem effortless. He is well informed about his products and never tried to talk us into or out of any of the things we wanted. He said he would make us a fair deal and he did. We have been coming to Molle for the past 30 years and will continue to do so because we are so well treated in all the departments we have used over the years. This includes sales, service and collision. Everyone is respectful and never talks down to you. They are informed and share their knowledge in an easily understandable format. Well done Molle thanks for everything. More

Bob was very friendly and knowledgeable. He listened to what we wanted and helped us find the perfect truck. They didn't have the truck we saw online so he found one that had a few more features and negoti what we wanted and helped us find the perfect truck. They didn't have the truck we saw online so he found one that had a few more features and negotiated a price with us. Bob was able to explain all of the features of the vehicle in detail including the navigation system and bluetooth (much of this was done after business hours). He even took me to the service department and introduced me to the service manager who explained their operation in detail. Don was very friendly and was able to secure a low interest rate for us. JR was very friendly and professional and made the financing process go very smooth. This was a very friendly, low pressure dealership and I will definitely refer others. More

I am a DISSATISFIED customer. I came in yesterday on 18 Feb 2014 (Tues) for an alignment check, Steven Oliver performed the quick alignment check & proceeded to do the alignment on my 2010 Tacoma (DBL Cab) Feb 2014 (Tues) for an alignment check, Steven Oliver performed the quick alignment check & proceeded to do the alignment on my 2010 Tacoma (DBL Cab). After 1.5 hr, I made a payment of $99.95, expecting everything to be ok. When I received my alignment paperwork, I asked for the "prior measurements" so I can see what was done, Steven said it was in the trash & he did not have it. He only gave me the current measurement status, it looked ok but the CASTER are not within spec. I trusted Steven, made payment & went on my long trip to Northern Virginia. I drove from Colorado Springs, from USAF Academy, in route to the PENTAGON! therefore had to be back on the road for the long drive. I am an Active Duty USAF service member and was treated poorly. I did not want to fuss, so I paid and went my way. About 1 hr later I noticed my Tacoma was veering right & left, I called Steven to give feedback, & was worried for safety, I was too far away on I-70 to turn back to have him re-adjust the alignment, therefore I requested a 50% credit ($49.98), since the job was not done correctly & I'll have to stop at another place to redo the alignment. I also mentioned that I can go to another Toyota dealership & have them recheck & call him of the result prior to giving me 50% credit, he stated no way & implied that I was not truthful. This is "uncompromising" and poor customer service & he would not even work with me, this is UNSAFE & unacceptable! Do not go here to do your alignment or deal with Steven Oliver in service dept. He is NOT TRUTHFUL & has tainted Molle's Toyota reputation! More

I have driven Ford product’s for the past 40 year’s, and just decided it was time for a change. I started looking on the web for other Hybrids out there, and started to see Toyota Avalon’s. I decided to try just decided it was time for a change. I started looking on the web for other Hybrids out there, and started to see Toyota Avalon’s. I decided to try and find out everything i could, then i visited one local dealer, and contacted three others. It was something i was dreading, because of the run around that’s associated with buying a car. I wasn’t let down. I was about to give up, and i went back to the Toyota site. I guess i must have just overlooked Molle Toyota because of the distance from my home? I gave it one more try by using their web site, and filling in some of my info for an internet price. I was immediately e-mailed, and called by Paul, the internet manager. We talked for a bit, and i set up an appointment for the next day. When i finally arrived, he introduced me to Anthony Gooden. It was more like having a discussion with someone very knowledgeable about Toyota’s, instead of with a person trying to sell you a car, and was only interested in the price you would pay. He was very polite about explaining all the question’s i had, and never hesitated with an answer, sometime’s more than once for the same question because i was overwhelmed by not knowing much about the product. Unfortunately we couldn’t reach a deal, only because i just thought it was a little to much of a price, with me trading in my vehicle. In all honestly i left sad not being able to make a deal, but i was happy because of Anthony being so courteous. A real good experience. When i got home i had an e-mail from Paul, and as i was replying to his, when he called. We talked for a bit, and i made another offer. I explained all that i had gone through the last few week’s with other dealership’s, and some of the thing’s even surprised him. He said he would see what he could do, and called back a hour later saying they could make a deal with what i offered if i still wanted. I said i did, and he set up another appointment with Anthony for the next morning, and asked what color i wanted . They had all three color’s, and model’s, i was interested in, with the exact option’s. None of the other dealers had anything. I hate to say this, but when i arrived the next day they had the car setting in front, and i asked if i could see the other two once again, because i was leaning towards the Sizzling Crimson Mica color. i’m glad i chose that color, because it just stand’s out, and blend’s in with other car’s. Anthony filled out the order form, and i picked it up the next weekend because i had a remote start added. When i arrived the next weekend everything was ready. Anthony explained all the paper work, manuals, and what step’s we would take before i drove away. I appreciated Anthony taking his time explaining everything to me, and then off to the Finance Dept. All i thought was how many extras are they going to try and talk me into. WELL NOT ONE THING. I wish i could remember the gentleman’s name that helped me, because like everyone else, it was a good experience. I did want a warranty which i brought up, and purchased. I told him i was waiting for him to offer tire insurance, undercoating, etc. like ford alway’ does. He said Molle doesn’t do that. Toyota is a great product , and he was there to handle the financing procedure. What a relief. When i was done with finance Anthony met me, and took me to the car. He explained everything inside and out. The navigation system was new to me, so he took extra time to explain everything about it, and synced my iPhone for me. I wish Molle would let him do another video, and just let him explain the Nav system step by step just to make it easy to refer to when your like me not knowing anything about it. It is getting easier to understand. Anthony has sent me a few e-mails informing me if i need any help, or question’s at all to just give him a call. That was something that was important for me. All in all i have never had an experience like i had at Molle Toyota. Everything was great, and everyone was friendly. If your shopping for a Toyota give Anthony Gooden a call. He’s way better than i tried to describe, and the best thing i found with Anthony is that he is Knowledgeable about what he sells, never stating something that wasn’t a fact. Robert More