
Molle Toyota
Kansas City, MO
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Good experience - could have been great The sales process and the folks involved (Anthony) were excellent. The deal we reached rolling a current lease over into a new lease was acceptable, The sales process and the folks involved (Anthony) were excellent. The deal we reached rolling a current lease over into a new lease was acceptable, and the time for the process was fine. Our time spent with Rodney in the financial office was also great. He was efficient and flexible, even when there was a hiccup with my credit approval. The factor that took this experience from great to only good was the wait time between sales and financial. We arrived at Molle at approximately 11am. The sales portion and subsequent paperwork was completed by approximately 12:30. We waited approximately 40 minutes to see the financial office, and then chose to go to lunch, after being assured we could set an appointment to finalize paperwork at 3pm. We arrived back at the dealership at 2:30, actually transferred everything over from the old car to the new (including car seat) and spent some time getting acquainted with the new vehicle. 3pm came and went and we eventually got in to the financial office at approximately 4pm. As I said, Rodney was great and expedited to the best of his ability, but there seems to be an issue with the system if there is this much time spent waiting, even on a Saturday. Overall, I would recommend this dealership (it's our second lease from them), however, I would recommend going on a weekday. More
Great Experience Charles was a delight to work with. He was personable, professional and made the experience enjoyable. Every employee we dealt directly with was the s Charles was a delight to work with. He was personable, professional and made the experience enjoyable. Every employee we dealt directly with was the same. My husband and I both appreciated Charles' demeanor and way of handling the entire transaction. We will definitely be back. More
Toyota Tacoma new purchase Everyone I even talked to was friendly and pleasant. Bob showed me multiple trucks over several days with patience and acted like we had known each Everyone I even talked to was friendly and pleasant. Bob showed me multiple trucks over several days with patience and acted like we had known each other for years. I wrote a personal check for the vehicle. Don remembered the color and trim that I waned and when another dealer called he horse traded for the color I wanted (pyrite) when I had already agreed to buy a silver one that they did have in stock. They removed a skid plate I didn't want and added another accessory all under the Costco pricing for a new vehicle. Bob even drove over and picked me up when I was ready to complete the deal (20 min drive) since I was home alone. More
Thumbs Up!!!!!!! I wish to give TOP NOTCH reviews to all who I had the pleasure of dealing with at Molle. First and foremost I give rave reviews to Jason. He has bee I wish to give TOP NOTCH reviews to all who I had the pleasure of dealing with at Molle. First and foremost I give rave reviews to Jason. He has been communicating with me for over 2 months. I ended up having to have the Tundra built to get the features and INTERIOR COLOR I wanted. Jason was a Professional from beginning to end giving me exactly the type of service anyone could ask. My family met Bob when we drove and parked in the Molle Truck Center. He was wiping the Tundra down as we pulled up. I believe he might have went into somewhat of a shock as my grandsons piled into the immaculate detailed pickup and jumped from one seat to the other using the console as their stepping stone to get from front to back. Leaving their shoe foot prints on the spotless leather seats. Bob as well was proficient in getting the required paperwork processed. Last and not least was Jay. Too bad for Jay he has to not only be the person to get all the final paperwork signed he has to have Toyota Financial satisfied. That was touch and go for a couple of hours the day before the sale. But thanks to his initiative he got us worked out. Jay as well is left with the requirement to explain the various Toyota incentives. While this did take a few minutes longer than I had anticipated I give accolades to Jay as well as he went through this process in a friendly open manner. I wish to thank each of them for making this lease work. However I have to put Jason at the top of the list as he worked with me as I said over several months to reach the fabulous end result. By the way. As I drove off the lot in the Tundra, with grandsons on board, it was the first time I had test drove one. Matter of fact it was the first time I had even opened a door or sat inside a Tundra. That is at Molle or any Toyota dealership. I couldn’t have been happier with the vehicle I selected and the features and INTERIOR COLOR I envisioned when I started. My son called me at 7:30 am this morning to see if I slept in the truck last night. ahahahah Darryl . More
Clayton Bailey I leased a new Toyota from this dealership. I found Mr. Bailey to be an excellent resource. He was able to direct me to the kind of car that fit my ne I leased a new Toyota from this dealership. I found Mr. Bailey to be an excellent resource. He was able to direct me to the kind of car that fit my needs and was able to give me the best deal. He answered all of my questions promptly and was personable. He was respectful to me as a buyer and gave me the information I needed to make an informed decision. Thank you so much, Molle Toyota! More
Clayton Bailey's Excellent Service Clayton had the two color choices I was debating lined up and ready to see the minute I arrived on the lot. He offered good commentary about the Camr Clayton had the two color choices I was debating lined up and ready to see the minute I arrived on the lot. He offered good commentary about the Camry LE and was VERY personable. He's a salesman who knows how to assess his customer's personality. Not at all "pushy", and that was greatly appreciated. The whole experience of buying a new car was quick and easy. Three-and-a-half hours after arriving, I was driving home in the newly purchased 2014.5 Camry. In all, a very pleasant experience. More
Roger continues to be the best! Have worked with Molle and Roger for more than 15 years now. We've even brought other family members to the dealership and all have been thrilled to Have worked with Molle and Roger for more than 15 years now. We've even brought other family members to the dealership and all have been thrilled to work with Roger. Roger is intelligent, informed, helpful and very considerate of his customers. He works as hard as anyone I've ever known to build long-term relationships with his customers. Additionally, the Molle family provides the kind of support and resources salespeople like Roger and customers like me need to feel we're appreciated and valued. You're working with the best when you work with Molle!! More
Tundra purchase The crew at Molle can't be beat. The guys in the truck center are very easy to work with, and their service department is outstanding. I would buy aga The crew at Molle can't be beat. The guys in the truck center are very easy to work with, and their service department is outstanding. I would buy again from them in a heartbeat. More
bought a prius I choose Molle because of the price and the reviews. The entire experience was virtually painless. It was worth the drive. Anthony was very helpful de I choose Molle because of the price and the reviews. The entire experience was virtually painless. It was worth the drive. Anthony was very helpful despite being incredibly busy. More
Great experience!!! Met Clayton and he was super professional about getting us information we needed to make a good decision on a Tacoma I was looking for. He contacted m Met Clayton and he was super professional about getting us information we needed to make a good decision on a Tacoma I was looking for. He contacted me when a truck came in that matched what I was looking for in low milage, color, and price. Worked with us on a good sound trade in price for my car and the price of the truck. The experience was really smooth and now I'm driving truck that I feel good about purchasing. Thanks guys!!!!!! More