Molle Toyota

Attempt to purchase a new truck, gave me NOTHING for my car! I am a returning customer from their Volkswagen lot with a 2012 GLI Autobahn edition. When I purchased that car, I was given a great deal on my trade I am a returning customer from their Volkswagen lot with a 2012 GLI Autobahn edition. When I purchased that car, I was given a great deal on my trade and an offer right off the bat that I was very happy with. I was told then, "We have a Toyota Dealer across the street and offer you great money on your Tacoma because of it." So, today I figured that I would return them business again by coming in and trading my VW back for a Tacoma. The Salesman that I purchased my 2012 through suggested I talk to a person at Toyota. I went in and asked for this person and he referred me to one of their "salespersons" in the dealership...meaning I have to go through someone else, then through him, and then through the sales manager or whoever. I have done my research and know what my car is worth, I know what the car I want is worth, and what I can afford to pay. I went in and they conducted a check of my car that is in good condition according to Kelly Blue Book (which is what I was told dealerships go by or honor). Good condition according to Kelly Blue Book has a value of my car around $15,500 (this is the lowest setting on the scale). Prior to returning the "salesperson" told me that he would be giving me an offer to avoid any haggling and I told him that is the way I purchased a car from them before and that is how I wanted to buy again! The "salesperson" came back and offered me $11,500 for my trade. I was insulted by an offer that was $4000 lower than what my car is actually worth ON THE LOW END OF THE SCALE!!! The GLI Autobahn is a rare car that is not available used very often. I would expect more from a dealership that deals in this type of a car....unless they have no idea what kind of car I have or do not quote model types properly in order to scam or swindle someone that they look at who might be STUPID. Guess what Molle, I AM NOT STUPID!!! I left the dealership outraged. I will never buy from Molle, any Molle dealership again. I went back to my original salesperson at Volkswagen and told him about my offer. He said, "Well, that doesn't sound right. I am sorry." Well thanks a lot for the help! I will add Molle dealerships to my DO NOT BUY list. More

Sales review Phil and Don were both terrific to work with! Aside from a paperwork snafu with Bill H, the transaction was handled quickly and easily. Not a major Phil and Don were both terrific to work with! Aside from a paperwork snafu with Bill H, the transaction was handled quickly and easily. Not a major issue and not an issue created by Phil, but it did cause several unnecessary phone calls on the day of delivery. More

I keep coming back to the best After kicking tires at several other Toyota dealers in the area and checking with price services on the internet, I knew exactly what 2015 Sienna I wa After kicking tires at several other Toyota dealers in the area and checking with price services on the internet, I knew exactly what 2015 Sienna I wanted and what price I was willing to pay. Phil McGan was there to greet me and listen to what I wanted. I explained to him that my wife & I had already purchased 4 Toyotas from the dealership were very pleased with the sales staff & service dept. I flat out told him " please, do not make me go to another Toyota dealership". Within a short time, Phil put a better than I asked for deal together & and the sale was done. Phil didn't have to "sell me" on the Sienna as I was trading in a 2006 Sienna with 110,000 mile on it. I LOVE the Sienna. The great thing he did was to spend as much time as I needed to to go over all the new technology within the van. He did a great job and I will recommend him to anyone. Mollie, another very satisfied customer - we will be back again. More

Awesome! Don Walston and James Grubb made my purchase of a 2015 Highlander XLE and awesome and almost pain free experience. They were patient, answered all of Don Walston and James Grubb made my purchase of a 2015 Highlander XLE and awesome and almost pain free experience. They were patient, answered all of my questions, and worked tirelessly to ensure that my purchase was a pleasant experience even though I had difficulty making up my mind which color was my preference. With great patience they allowed me to take my time and make a decision that was actually perfect!!! What a couple of great guys! Because of these gentlemen, I am pretty sure I will be a long, loyal customer of Molle Toyota!!! More