
Molle Toyota
Kansas City, MO
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Awesome Experience! From the first moment we walked into the sales room we were made to feel comfortable without pressure. I loved that Tony got that this car was to be From the first moment we walked into the sales room we were made to feel comfortable without pressure. I loved that Tony got that this car was to be mine and listened to me not asking my husband for all the information. He also did not feel the need to show me the vanity mirror which I have had happen elsewhere as everyone think a woman wants to know that. Tony really showed us all the aspects of the car not just saying what it had but how it worked. The managers were so friendly and made my kiddo's day talking baseball. JR in the business office was so great at explaining all the additional options we had and getting us set up to get those done so that we did not have to make multiple trips to the dealership. More
2018 Tacoma Phil was very helpful through the entire process of selecting a new Tacoma. He answered all my questions clearly and allowed me to tesy-drive two vehi Phil was very helpful through the entire process of selecting a new Tacoma. He answered all my questions clearly and allowed me to tesy-drive two vehicles. He also explained how to use the computer system and various options. More
Normal maintenance was performed for the 15000 mile checkup. I took my Toyota Tacoma Limited in for the 15000 mile maintenance. Sean was very helpful in explaining what was to be performed and I waited for my tr I took my Toyota Tacoma Limited in for the 15000 mile maintenance. Sean was very helpful in explaining what was to be performed and I waited for my truck.. I was out within an hour as I waited for my truck.. Very good service More
painless and relaxing Always nice employees and the reception area is always clean. Area is bright and gives a relaxing atmosphere. Has WIFI that helps for those of us who Always nice employees and the reception area is always clean. Area is bright and gives a relaxing atmosphere. Has WIFI that helps for those of us who wish to continue working while getting our vehicles serviced. important now days. More
It was a great experience as a first time customer Good job Toyota molle it was a great experience for a first time customer like me keep it up. I will be seeing you again this December for my second c Good job Toyota molle it was a great experience for a first time customer like me keep it up. I will be seeing you again this December for my second car check up and change oil and hopefully the experience would be the same . More
Corina was terrific & the experience, per usual, was excepti Corina Ard was my service advisor. She was competently & warmly professional. She answered my questions and, in general, exemplified "Customer Deligh Corina Ard was my service advisor. She was competently & warmly professional. She answered my questions and, in general, exemplified "Customer Delight". She represents Molle very well! More
Helpful assistance Justin was very helpful with respect to an issue with my Car. His quick response and follow-up was much appreciated. The service technician at the fro Justin was very helpful with respect to an issue with my Car. His quick response and follow-up was much appreciated. The service technician at the front desk was also very good. The gentleman was kind and helpful. More
Appointment to install some accesories on RAV4 Everything completed promptly. Quality Great. Service Excellent. Service Advisor prompt, courteous and efficient. Job completed on time as estimated. Everything completed promptly. Quality Great. Service Excellent. Service Advisor prompt, courteous and efficient. Job completed on time as estimated. So, in order to get the 25 word minimum -- job well done. More
I was well taken care of! Unfortunately the dealership couldn't fix my tire but they put my spare on for me and didn't charge me. I appreciated the great service! Unfortunately the dealership couldn't fix my tire but they put my spare on for me and didn't charge me. I appreciated the great service! More
Poor customer service Poor customer service, poor communication. Staff did not follow through with anything they said or promised. Additionally, staff at times were rude an Poor customer service, poor communication. Staff did not follow through with anything they said or promised. Additionally, staff at times were rude and seemed put out out that I had questions with regard to my vehicle and the work being done. More