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Molle Toyota

Kansas City, MO

4.6
4,756 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,756 reviews

December 16, 2020

I always bring my car to molle to service my car, I appreciate the service I get . Brandon was awesome. I don't have much more to say but keep doing a great job More

by ROSHONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

December 15, 2020

Easy-peezy! I took my 9 month old Rav4 Hybrid in for its 5000 mile maintenance visit and was out in less than 30 minutes. More

by MARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

December 15, 2020

The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was More

by PAB00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

Thank you for bringing this to my attention. I apologize for your experience. The oil does come in quarts though, not bulk. If you have any other questions or concerns please feel free to reach out. Take care.

December 14, 2020

Worst user experience I have ever had, from the moment I set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, a More

by DK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Clayton Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Molle Toyota responded

We apologize that your experience in sales was less than pleasant. We're passing your note to our management for review and appreciate you letting us know.

December 14, 2020

I did most everything long distance over the phone. When I arrived to purchase they had everything ready to go. Very easy to work with. More

by SSBEISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Andrew, Langdon Douglas
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

December 13, 2020

Molle Toyota has a good service department. No pressure sales force and quality work in a timely manner. Nice place and I love the service coupons! More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

December 12, 2020

A pleasure to do business with. Very willing to please. I would recommend to all of my friends. The loaner car was very much appreciated. More

by cjstasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 12, 2020

I have been a customer of Molle for 15 years and have never been disappointed. I have purchased 2 Highlanders, had all my service done with them and never been treated better or more fairly. More

by JERWINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

December 11, 2020

Very professional , informative and accommodating , do not remember the one I spoke with ( service manager) on phone or the girls picking up and delivering. All were great. 5 star More

by LINMOMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 15, 2020 -

Molle Toyota responded

Thank you for your five star review. We appreciate you sharing your feedback with us and have a wonderful day!

December 11, 2020

Jay was very helpful, knowledgeable and gave me several options on my truck repair. I opted to trade in my truck and he helped me get into the sales department area. More

by DUSTOFF69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Dec 15, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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