Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Molle Toyota
Kansas City, MO
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!”
*Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,752 reviews
December 21, 2020
My customer experience was perfect!!Thank you Tyler and My customer experience was perfect!! Thank you Tyler and Darnell for you kindness and your patience with me!! Thank you John and Joey also for yyour My customer experience was perfect!! Thank you Tyler and Darnell for you kindness and your patience with me!! Thank you John and Joey also for yyour kindness! More
by FATINOTERRI
Verified Customer
December 19, 2020
Service for oil change and tire rotation was a disaster. Was not even told rotation not done nor that nail was in tire. The service guy who started handed off to another to check out who didn’t even look at Was not even told rotation not done nor that nail was in tire. The service guy who started handed off to another to check out who didn’t even look at the service summary that was not done. Sent me out on the road with a nail in my tire. More
by SWILLIAMS4211
Employees Worked With
Jay Beach
December 18, 2020
I think it was just an oil change which went well. Will be happy when we can get back to using the courtesy vans again safely. be happy when we can get back to using the courtesy vans again safely. More
by BBBEHRENS
Employees Worked With
December 17, 2020
on-line reservation and brought the car in early to allow more flexibility. Car done in an hour! Happy Holidays to the entire staff that helps us all year long! more flexibility. Car done in an hour! Happy Holidays to the entire staff that helps us all year long! More
by donfuson
Employees Worked With
December 16, 2020
I always bring my car to molle to service my car, I appreciate the service I get . Brandon was awesome. I don't have much more to say but keep doing a great job appreciate the service I get . Brandon was awesome. I don't have much more to say but keep doing a great job More
by ROSHONE3
Employees Worked With
December 16, 2020
I was checked in very nice and politely, picked up truck in a couple hours and off with my day. Really appreciate everyone at Molle Toyota. in a couple hours and off with my day. Really appreciate everyone at Molle Toyota. More
by JOHN@JOHNPTODD.COM
Employees Worked With
December 16, 2020
Brands listened to what I said was the problem and the presented me with a number of options to resolve the problem. Very good job. presented me with a number of options to resolve the problem. Very good job. More
by DMAZE
Employees Worked With
December 15, 2020
The service was fine. When I presented my coupon for the oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was oil change the Tech stated that he would have to up charge me for 2 additional quarts of oil since the coupon was only good for 5 quarts. When I was at home I discovered that my Tacoma only requires 6.2 quarts. So I was charged an additional $7 for oil I didn't receive. The $7 is not a big deal to me, but multiply that with all the oil changes the dealer does in a years time and that is a nice profit for them. I know the answer is that it's industry standard, but when you buy in bulk they should only charge for what they provide. It's not like the good old days! More
by PAB00
Employees Worked With
December 15, 2020
Easy-peezy! I took my 9 month old Rav4 Hybrid in for its 5000 mile maintenance visit and was out in less than 30 minutes. 5000 mile maintenance visit and was out in less than 30 minutes. More
by MARY84
Employees Worked With
December 14, 2020
Worst user experience I have ever had, from the moment I set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, a set foot inside the dealership. Salesperson was helping two customers at the same time, had our paperwork switched, did not know vehicle functions, and had lied about accessories install. More
by DK
Employees Worked With
