Back

Molle Toyota

Kansas City, MO

4.5
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
Contact Dealership

601 West 103rd Street

Kansas City, MO

64114

Directions

By Type

Showing 4,752 reviews

January 03, 2021

Service was on time, quick, and everyone was friendly. The waiting area was clean and refreshments were available. This sentence is required to meet the 25 word minimum. More

by KANSTAETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 02, 2021

The speed of processing documents & communications by Finance Manager ( JR Schaffer) is deliberately poor & frustrating. This guy doesn’t respond to emails & voicemails. Not the “ Toyota Way” as famously More

by ajedsiayngco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Weissenbach
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Schaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Molle Toyota responded

Thank you for reaching out to us. I'm sorry to hear that this recent sales experience did not meet your expectations. We do not ship vehicles out of state until the contract is funded by the bank. We apologize for any inconvenience that may have caused. We're also terribly sorry to hear that you experienced delays when getting your paperwork from the postal service. Thank you again for taking the time to stop by and share. Best wishes.

January 02, 2021

Outstanding support! Randy Stendebach and the support staff made this purchase a complete pleasure. All paperwork and negotiations were professional and timely. HIGHLY recommend shopping Molle Toyota. More

by SCHLUMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Stendebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 01, 2021

I had a very good experience with service. Although they didn’t know how to answer my question about setting up my text on the car, they referred me to a sales associate who could answer my questions. More

by VLAMPE
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Molle Toyota responded

Thank you for your five star review. The Molle Toyota team is delighted we could serve you so well.

January 01, 2021

Everyone was very nice. Jesse kept me up to date with each process. Kelly was always very nice and helpful. Ruth was amazing and always willing to help and answer all of my questions. Molle had my vehicl More

by petespeach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly McCord 5 Stars! Jesse Salazar 5 Stars!! Ruth (collision center) 5 Stars!!!!!
Jan 04, 2021 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

December 31, 2020

Fast, friendly service and they found me a cheaper rate for my service. Kept me up to date on timing and when I could expect service to be completed More

by CESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 30, 2020

Clayton Baylor was an excellent sales person. Molle, as an organization was very good. One of my best experiences purchasing a car. 25 words to finish. More

by mryanfoof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Andrew
Dec 31, 2020 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

December 30, 2020

Experience was great, Brandon was helpful, and got me in and out in the time mentioned. Overall great experience, and will come back again soon. More

by JMKOMAROMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

December 30, 2020

I bought my vehicular and always serviced here. When I had a nail in my tire durning a snow storm they fit me in and patched it up with in 30 min . This is why I continue to give them business . Great peo More

by BERNADEAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sutherland, Jay Beach
Dec 30, 2020 -

Molle Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. My only concern is under "recommended" it says No. That lowers our score, could this be a mistake? If you have any concerns or questions please reach out to our service manager Jordan Darby. Take care.

December 30, 2020

Tyler Parman, Wesley and Bill expedited the purchase of our new Rav 4. We appreciate their expertise. It will be a Happy New Year. Thank you all. More

by JANMANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Parman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Browning
Dec 31, 2020 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

...
28
...