Molle Toyota

Brandon Holsburg is the best service advisor I have been fortunate to work with! I followed him from Hendrick to Molle. He is always courteous, helpful and prompt. fortunate to work with! I followed him from Hendrick to Molle. He is always courteous, helpful and prompt. More

I had my car service for I have had it for 6 months. I I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my b I had my car service for I have had it for 6 months. I received a dink in the driver's side door, so I reported it to the person that wrote up my bill. They did a picture on their phone and said Toyota would call me. I call the person that sold me the car the next day report my issue and I knew that it was a different department so they might not be able to due anything. The person said they would follow-up with the service department . It is the end of the day(Friday) & I have not heard a word from anyone, yet the next day I get this survey notice. Not very good customer service!!!! More

Brandon in the Service department was very efficient and helpful. I needed a new tire on my 2 week old Rav 4. The tire was ordered and arrived on a day. helpful. I needed a new tire on my 2 week old Rav 4. The tire was ordered and arrived on a day. More

I purchased my car here and have had it serviced here for 6 years. Most of the time I have had excellent service. My appointments meet my time expectations. 6 years. Most of the time I have had excellent service. My appointments meet my time expectations. More

Was pleased with the whole experience. We were in and out in a timely manner with little sitting around twiddling our thumbs. We drove 190 miles to purchase our pickup., so it was great having everythin out in a timely manner with little sitting around twiddling our thumbs. We drove 190 miles to purchase our pickup., so it was great having everything ready to go. More

Great overall experience. The salesman I dealt with Great overall experience. The salesman I dealt with (Ray) made the experience great. Ray offered to help me get the new vehicle to my house, and Great overall experience. The salesman I dealt with (Ray) made the experience great. Ray offered to help me get the new vehicle to my house, and drove 35 minutes each way, so I wouldn’t have to do it at a later date. More

We had been doing research online and new we wanted a really low mileage used Camry SE. Wes held the door open for us as we entered and started the conversation. Wes clarified what we were looking for really low mileage used Camry SE. Wes held the door open for us as we entered and started the conversation. Wes clarified what we were looking for and compared prices of used to new. Too close to rule out new so we found new one my wife liked and we drove it. She happy, me happy. Only negative was trade in value, half of what Edmunds claimed. But that is what you get buying new with trade. Overall dealer professional and efficient and explained and answered our primary questions to help us feel comfortable purchasing. This is our 4th Toyota purchase but first new Toyota purchased. No mechanical issues on any of them with almost 200,000 miles between the three we currently own before this purchase. More

Friendly knowledgeable and didn’t mislead us on anything. Clean safe showroom with dedicated personnel that made the purchase easy and quick. Handled most of the transaction over the phone and only spent a m Clean safe showroom with dedicated personnel that made the purchase easy and quick. Handled most of the transaction over the phone and only spent a minimum amount of time in the loan/ purchase office and I felt they truly knew their business. Our salesman Bob Field was friendly and a consummate professional. A great guy at a very good dealership. This is our second Toyota from Molle and I would highly recommend them. More

Great! Super team of hard working people. They sent time and made me feel comfortable. Good social distancing in waiting areas and they mask to protect everyone! and made me feel comfortable. Good social distancing in waiting areas and they mask to protect everyone! More

Jeff - the salesman we dealt with was generally good, but there are clearly some communication issues happening within the dealership. I got the truck I wanted for what I felt like was a good deal. The issue there are clearly some communication issues happening within the dealership. I got the truck I wanted for what I felt like was a good deal. The issue we had is that we were driving in from Colorado to get a vehicle we couldn’t find in stock out here, and I had mentioned multiple times to the initial contact that I was coming Saturday. We got there as early as we were able and were met with confusion and surprise and they told us they expected us on Monday and had to scramble to get things ready. Honestly, I’d rather give a lower rating for the communication issues, but I don’t want it to reflect badly on the actual salesman we worked with in person. More