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Molle Toyota

Kansas City, MO

4.5
4,752 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,752 reviews

January 12, 2021

Every time I visit Molle I found good hospitality, good help and good service. I like Molle but I would like to get good discount next visit, Toyota is the best. Thanks everybody! Iqbal. More

by ESQBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Molle Toyota responded

Thank you for taking the time to share this positive feedback! Have a wonderful day!

January 12, 2021

Because of the mask I don’t recognize anyone but the gentleman that helped me was very kind a curtious He repersts your company in a good way very friendly More

by MCGOWENCARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t know
Jan 13, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

January 11, 2021

Molle was quick. Their explanations on the needed work was a little hard to understand but appreciated. They took the time to go over it More

by CATHYB2270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach, Jonathan Cowart
Jan 11, 2021 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 11, 2021

friendly, safe, honest and helpful. I appreciated the whole staff wearing masks and keeping me informed of the status of my purchase, cleanliness and overall good vibe of the dealership. I love my new R More

by jblevins30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Weems
Jan 11, 2021 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

January 11, 2021

We traded in our current Toyota and leased a 2021 Toyota RAV-4 XLE. This was our 5th vehicle we have either purchased or leased from Molle Toyota, they are by far the most welcoming, professional dealership More

by BBQBuddha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Field
Jan 11, 2021 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

January 10, 2021

Process was good. But when buying a car it helps for Process was good. But when buying a car it helps for amenities to be offered, water, coffee ? Especially after two hours. New car final cleaning ? More

by DAVELOPEZKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gooden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Herder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Molle Toyota responded

Thank you for your feedback. We apologize for your experience. We do offer bottled water, it's located in the showroom area. As far as coffee, unfortunately the machine is temporarily shut down due to covid. We appreciate you sharing your experience and hope you are enjoying your new Toyota! Take care.

Jan 11, 2021 -

DAVELOPEZKC responded

So let me start by saying this reply comes off as defensive. It didn’t apologize for the situation nor acknowledge the experience. If such things were available , as a host the minute offering of things like that goes a long way. My reply is to assist you going future to better the customer experience.

Jan 11, 2021 -

Molle Toyota responded

My apologies, I didn't mean for my reply to come across as defensive. Your feedback is very important to us. We will make sure in the future to be more attentive to the customers needs. We look forward to providing an improved experience on your next visit. Best wishes.

January 10, 2021

They are always fast, curteous & thorough when I take my car in for its scheduled maintenance. The wait is very short, safe & comfortable. Always go early in morning so easy in and out. More

by DNIXON02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jan 11, 2021 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

January 10, 2021

Molle Toyota's Collision Center was excellent. They really make the process easy. Absolutely no hassle. I simply exchanged my car for Molle Toyota's rental - then they handled everything else. They com More

by KERBYBALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molle Toyota Service Center
Jan 11, 2021 -

Molle Toyota responded

We really appreciate you being so kind as to write this review about our dealership! We try our best to stand out from other dealers in terms of service excellence. Thank you so much! If you have any further needs, do not hesitate to come back to see us.

January 09, 2021

Service was good, people friendly, they forgot to attach my temporary tag before i left, and had to mail it to me as i live two and a half hours away. More

by N.SEXTON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 08, 2021

Don is the best you have and the main reason I've stayed with Molle so many years. He has supported my claims when others were saying not our problem. Eventually management change and I was appropriately More

by fredschoell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Don. We look forward to seeing you again soon.

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