
Molle Toyota
Kansas City, MO
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Service I can always trust Molle Toyota to be fair and honest when dealing with service and maintenance issues. They never try to push unneeded service or rep I can always trust Molle Toyota to be fair and honest when dealing with service and maintenance issues. They never try to push unneeded service or repairs. More
Satisfied repeat customer I'm a repeat customer. (And) It's nice to return to the same salesperson and he can help you select/find a vehicle to meets your needs. I'm a repeat customer. (And) It's nice to return to the same salesperson and he can help you select/find a vehicle to meets your needs. More
2019 Toyota Tundra Phil McGan, Don Glenn and Rodney Skaggs are a pleasure to work with. They were very informative and helpful in determining the right vehicle for us. Phil McGan, Don Glenn and Rodney Skaggs are a pleasure to work with. They were very informative and helpful in determining the right vehicle for us. I highly recommend Molle Toyota and their staff. More
Excellence Ismael provides a great service. The experience is better than I had in other places, I will recommend my friends to come. Thank you so much! Ismael provides a great service. The experience is better than I had in other places, I will recommend my friends to come. Thank you so much! More
I felt really taken care of. Friendly and very kind!! Todd became like a good friend by the end of our dealings. I really appreciated him and all the staff that helped me out! Thank you!! Todd became like a good friend by the end of our dealings. I really appreciated him and all the staff that helped me out! Thank you!! More
Overall good experience Jay did a great job; went in for an oil change and he pointed out the shape of my brakes. He was willing to work with us and got us in quickly and a r Jay did a great job; went in for an oil change and he pointed out the shape of my brakes. He was willing to work with us and got us in quickly and a ride home while they did the work. They only reason not 5 stars is pricing just isn't as competitive with non dealership locations. More
Overall they do a good job, but today I want super happy. I went in for an oil change, asked if I needed a tire rotation, he said yep, I verified at home I didn’t need one. I also had some mystery problems an I went in for an oil change, asked if I needed a tire rotation, he said yep, I verified at home I didn’t need one. I also had some mystery problems and asked them to check them out. I was quoted an hour and a half wait time, after being there for 2.5 hours I walked out to see what was going on and he said oh oops your ready, I was very unhappy at that point. He just got me my payment stuff, I asked if anything was found out about either mystery problem he said nope..I’ve had better experiences here for sure, but today I was ready to ask for a manager but was to angry to speak with someone without yelling so I paid and left. More
Service review My service rep was very knowledgeable and listened to all my concerns. The service on my car was completed in the timeframe that I was told. My service rep was very knowledgeable and listened to all my concerns. The service on my car was completed in the timeframe that I was told. More
Service Excellence! These guys and gals provide consistent service every time I need something done. I’ll trust the Molle name for years to come. Thank you! These guys and gals provide consistent service every time I need something done. I’ll trust the Molle name for years to come. Thank you! More
2+ hours for an oil change and tire rotation I brought my car in for a 1:10 appointment and waited. It wasn’t even taken back to be serviced until after 2 as I could see it sitting there where I I brought my car in for a 1:10 appointment and waited. It wasn’t even taken back to be serviced until after 2 as I could see it sitting there where I dropped it off. Then it still took another hour and half to be serviced and then I was told my battery needed replacing. The service person tried to give me some run around saying well yeah it’s the original battery so over 6 years old. Then I said it wasn’t the original and she said oh well yeah if you buy it other places sometimes it doesn’t last as long. To which I said i bought it here two years ago. I don’t appreciate being given the run around about it all and for waiting over 2.5 hours for a simple oil change and tire rotation. I was compensated 50/50 for the battery, and was told i was also given an extra $15 off for waiting, however i did not see the extra amount off the bill. Just a very poor experience all around, it has never taken this long in the past. More