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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

January 12, 2019

Reliable Confident that my 4 Runner is in tip top shape. The waiting room is pleasant with snacks, coffee, tables, comfortable chairs & Television. Please br More

by DixieA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Jan 16, 2019 -

Molle Toyota responded

Thank you for sharing your experience, Dixie! I'm so glad you trusted us with your 4 Runner, and enjoyed our waiting room. I will share your feedback with the GM and tell him to get that Cafe Latte!! Thanks for being part of our Molle family. Thanks again, Jennifer Ayers Customer Relations

January 12, 2019

Quick turn I was a walk in customer for an oil change on our 2008 Prius. I was in and out in about 40 minutes or so. Didn't have time to drink my second cup of c More

by CFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very happy with this service but I don't recall the gentleman's name. Should be on the ticket. Excellent service.
Jan 16, 2019 -

Molle Toyota responded

Thank you for sharing such a great experience!! We try to ensure we can get our customers in and out in a timely manner. Thank you for being part of our Molle family. Thanks again, Jennifer Ayers Customer Relations

January 11, 2019

thorough...well handled...simple very pleased with all aspects of the experience. I will definitely bring my vehicle to Molle for service next time as a results of this trip More

by DUKE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Jan 16, 2019 -

Molle Toyota responded

Duke, Thank you for sharing your experience. We are grateful for your loyalty and so glad you chose Molle to take care of your vehicle service needs. Thanks for being part of the Molle Family. Thanks again, Jennifer Ayers Customer Relations

January 11, 2019

First rate service and very friendly people I have worked with Molle Toyota's service department for years. I have never had a bad experience. The people who greet you are helpful and professi More

by Fip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Jan 16, 2019 -

Molle Toyota responded

Thank you for taking the time to share your experience. We are so glad Don was able to go above and beyond for you. Our goal is to always ensure we do right by customers, make things as easy as possible and get you in and out in a timely manner. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

January 11, 2019

Very good The salesman, Roy Nkeytani, was great. He was very informed about the car and able to explain things well. The rest of the staff was very pleasant. More

by JBMIX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey, Bill Herder, Roy Nketani
Jan 16, 2019 -

Molle Toyota responded

Welcome to our Molle Family!! Thank you for choosing us for your new care needs, and allowing Roy to help you to his fullest. Our goal is to always ensure our customers find the right vehicle and make sure you are educated on all the features. Thank you for choosing Molle!! Thanks again, Jennifer Ayers Customer Relations

January 11, 2019

Routine maintenance - great service Sean Gavin was very professional and helpful! Connor was kind enough to guide me and help me to the service center. Thanks for your great service! More

by BGANESH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin, Conner Hopkins
Jan 16, 2019 -

Molle Toyota responded

Thank you for sharing your experience, Babu. I'm so glad Sean was able to take such great care of you. Thank you for choosing us and being part of the Molle Family. Thanks again, Jennifer Ayers Customer Relations

January 11, 2019

Oil Change I have taken both of my Toyotas there for several years. They offer a great deal on a routine oil change. I have taken my 02 Highlander there several More

by SKMHUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lafoon
Jan 16, 2019 -

Molle Toyota responded

We appreciate you being such a loyal customer and taking the time to share your great experience! I'm so glad Gene was able to take such great care of you and your 2002 Highlander. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

January 10, 2019

Tire Service Coming in for a flat tire late in the day without appointment , unfortunately they didn't find the hole on the tire, I got it fix the next day on anot More

by GO19X19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure about the names
Jan 10, 2019 -

Molle Toyota responded

Thank you so much for taking the time to share your experience. I'm so sorry we weren't able to identify the leak and that you had to go somewhere else the next day. We are grateful you trust us and that you will be coming back. We are very appreciative of our amazing customers! Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

January 10, 2019

Car hit in parking lot at work I love the people at Molle Collision, especially Ruth. My car got hit after just getting it fixed from another car that hit me after only having it ba More

by DMANZELLA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Keesee, Justin Ayers
Jan 10, 2019 -

Molle Toyota responded

Diane, Thank you so much for taking the time to share your experience. We are so grateful that Ruth was able to not only help you out but go to bat to ensure you were 100% taken care of in a bad situation. Thank you so much for being part of our Molle family. Thanks again, Jennifer Ayers Customer Relations

January 10, 2019

Credit to Nathan also Nathan, I gave the wrong person the credit on my review for management. I was not sure of your name, but I found your picture and I want to say thank More

by SHIRLEY.M.HANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Coker
Jan 16, 2019 -

Molle Toyota responded

Shirley, Thank you for sharing your great experience with Nathan!! Congratulations on your new truck, and thank you for trusting Molle with your needs. Welcome to our family!! Thanks again, Jennifer Ayers Customer Relations

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