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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

February 18, 2021

I had an appointment, they got me in promptly and finished ahead of schedule. Staff was very friendly. a a a a a a a More

by MRDONCOSGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Feb 19, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 17, 2021

I always come to this dealership. Great service and courtesy. Parts gave me the 20 % off Manager's special even though I couldn't print out the coupon. :) More

by ROBIN.REICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Feb 17, 2021 -

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

February 17, 2021

I've always had a great experience with this service department--fast acknowledgment, I've never felt like they were upselling me, they offer quality recommended service and been glad to fit me in for u More

by CPeeples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cowart
Feb 18, 2021 -

Molle Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

February 15, 2021

I pulled up to the door and was met by a masked service person. I was not sure I was at the right door. He said that since I was there he was going to take care of it. 30 minutes later the job was com More

by IVAN.VESELIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
Feb 15, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 15, 2021

Ismael took time to find out what I wanted and showed me several different models I might like. He explained my choices for add ons. More

by NREDDIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha, Darnell Johnson
Feb 16, 2021 -

Molle Toyota responded

Thank you for your business and for the kind words about Ismael! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

February 15, 2021

The best car buying experience that I ever had. This is my fifth Toyota purchase. I owe my high level of satisfaction entirely to Molle Toyota’s haggle-free buying process. This dealership is the real de More

by ANNAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Groff - 5 Stars, JR Schaffer, Bob Mathis, Tim Kelley, Brent Sellers
Feb 16, 2021 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! It’s great to know that our staff was able to give you the car-buying experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it!

February 14, 2021

We have bought quite a number of cars from Molle over the years and have had good experiences. This was no different, our sales person (Kyle Pansing) was friendly, not pushy and helped us transfer everythin More

by jclemons4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pansing
Feb 15, 2021 -

Molle Toyota responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about Kyle. We look forward to seeing you again soon.

February 14, 2021

Enjoyed working with Wes (sales) and feel like we got a good price and excellent service. We appreciated the experience we had and would recommend this dealership. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Wes Browning
Feb 15, 2021 -

Molle Toyota responded

Thank you for the recommendation and kind words about Wes. We thank you for your business and look forward to your next visit!

February 13, 2021

We had a very good experience with our car service. We arrived early for our appointment and Rick Laffoon got us in early and out very quickly. More

by DAB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha, Rick Laffoon
Feb 15, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon

February 13, 2021

Had a headlight changed, but had to go back to the dealership because it was totally pointing the wrong direction. Then after having it adjusted, I received a call saying that tech had left his phone More

by TFEESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
Feb 17, 2021 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had and will get with our team to ensure things like this do not happen again. We look forward to providing an improved experience on your next visit. Take Care.

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