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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

February 21, 2021

You were on time and took a reasonable amount of time to service the car. I am NOT pleased with your NOT washing the cars after service. Olathe does it, so I'd love to know why you don't. It would be the More

by JGRATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Feb 22, 2021 -

Molle Toyota responded

Thank you for your review! We stopped washing vehicles 3 years ago due to focusing more on the timing of our service appointments. Our goal is to help each of our customers in a timely manner, while still being able to perform quality work. By reaching this goal, we also needed the extra room to fit more vehicles in our service shop to be worked on. I apologize and hope you continue to visit Molle Toyota.

February 21, 2021

Molle is where I bought my RAV4 and have always brought back to have it serviced. More then likely I will purchase my next Toyota here as well. More

by DLDC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Feb 22, 2021 -

Molle Toyota responded

Thank you for your five star review! We appreciate you sharing your feedback with us and have a wonderful day.

February 21, 2021

Good fast friendly service. Explained what was being done and why. Always give a high rating to both service and the sales crew, Molle family is super a good dealership both Toyota and Chevrolet, which More

by C.J.SIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Feb 22, 2021 -

Molle Toyota responded

Without great customers like you, we would not be here. So thank you for your business, and your loyalty to us. We truly do appreciate it.

February 20, 2021

Johnathan got the issue analyzed quickly, even though I did not have an appointment. I had talked to Don Pelzer earlier in the week when the car would not start and he told me to just bring it in, if it st More

by BWARREN6
Recommend Dealer
Yes
Employees Worked With
Don Pelzer, Jonathan Cowart
Feb 22, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 20, 2021

Great and fast service, thank you! Found what I needed when I needed it. No fuzz. I don't like the process of buying cars but no surprises here! More

by MARIANA.CASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lipari, Sean Gavin, Darnell Johnson
Feb 22, 2021 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

February 20, 2021

The staff in the collision center were great to work with. Very friendly and a joy to do business with. I would definitely recommend Molle collision center. More

by Jim J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 22, 2021 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 20, 2021

The service consultant was very helpful to get my car in to replace the 12-volt battery on Friday afternoon. My 2012 Toyota Prius V would not start during the week of the extremely cold weather. I had call More

by DIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Feb 22, 2021 -

Molle Toyota responded

We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is wonderful to hear that Jay and the service team delivered a wonderful service experience! Thank you again for your feedback and have a great day.

February 18, 2021

Great service! I was told the car would be done in about 2 hours. I wasn’t lookin forward to waiting that long, but the work in record time, much faster than anticipated. More

by ZIPRAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Feb 19, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 18, 2021

Rick was pleasantly professional. The work requested was done promptly. Although I knew my tires were significantly worn, I didn’t bring my Camry in for that. Nonetheless, Rick brought their condition to More

by MISTERDJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
Feb 19, 2021 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! We hope to see you back soon. Have a wonderful day!

February 18, 2021

We're looking forward to the arrival in ~2 years of a Toyota EV. Sure hope the rumors of this are true. Our experiences in the Molle Service department have always been very good. More

by ENORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
Feb 19, 2021 -

Molle Toyota responded

Thank you for your wonderful feedback! Have a fantastic day!

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