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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,776 reviews
May 01, 2019
Great Experience Everyone was helpful, with no pushiness that is sometimes a problem at used car dealerships. Staff worked with us and negotiated a fair price that we Everyone was helpful, with no pushiness that is sometimes a problem at used car dealerships. Staff worked with us and negotiated a fair price that we think resulted in a win-win transaction. Overall, one of the most pleasant car buying experiences we've had. More
by Mark S.
Verified CustomerEmployees Worked With
Langdon Douglas, Darnell Johnson
May 01, 2019
Blind Spot Sensors Not Working Sensors need to be replaced. 5o minutes, $72.48. No estimate of cost to repair provided. Reason seems to be "AGE/TIME/USE". Car only 3 3/4 years o Sensors need to be replaced. 5o minutes, $72.48. No estimate of cost to repair provided. Reason seems to be "AGE/TIME/USE". Car only 3 3/4 years old and 30240 mileage. More
by DGFIELDS38
Employees Worked With
Joseph Sulzen
April 30, 2019
Excellent Service Experience As usual, Molle Toyota was thorough and efficient performing my scheduled maintenance. They even helped me program some settings in the car's computer As usual, Molle Toyota was thorough and efficient performing my scheduled maintenance. They even helped me program some settings in the car's computer. Very helpful, friendly service staff. More
by SusanC
Employees Worked With
Sean Gavin
April 29, 2019
Great Service We got there earlier and Don checked us in earlier and gave us really good service and explain all the results. He's really friendly and the service w We got there earlier and Don checked us in earlier and gave us really good service and explain all the results. He's really friendly and the service went really smooth. Highly recommended! More
by VWENG0216
Employees Worked With
Don Pelzer
April 29, 2019
It wasn't as good No customer loyalty for many previous purchases. No first responder discount. It takes days to get a quote back. If the first option doesn't work ot No customer loyalty for many previous purchases. No first responder discount. It takes days to get a quote back. If the first option doesn't work other options should be discussed. More
by Louie14
Employees Worked With
Rodney Skaggs, Phil McGan
April 29, 2019
Fast Service I was scheduled for an appointment the next day but had time the day before. I decided to take my car in and wait to get my oil changed. I Had no prob I was scheduled for an appointment the next day but had time the day before. I decided to take my car in and wait to get my oil changed. I Had no problem getting in and my wait time was very minimal. I had great service on the west side of Molle Toyota and the employees were very friendly! Great Job! Thanks Sean. More
by MarkCalvillo
Employees Worked With
Sean Gavin
April 28, 2019
Amazing - Wonderful - Best car buying experience I have ever had!!!!! Randy Stendebach was especially helpful. He showed us how everything worked and on the hybrid we bo - Best car buying experience I have ever had!!!!! Randy Stendebach was especially helpful. He showed us how everything worked and on the hybrid we bought that was pretty complicated. The Costco buying plan made everything simpler. More
by DAHL.METTERS
Employees Worked With
Rick Gannon, JR Schaffer, Beth Andrew, Randy Stendebach
April 28, 2019
Friendly Service Never been to the West Side Service Center, however it was nice and service was fast and friendly. You can watch your vehicle get worked on and my lit Never been to the West Side Service Center, however it was nice and service was fast and friendly. You can watch your vehicle get worked on and my little enjoyed that. More
by losborn
Employees Worked With
Sean Gavin
April 28, 2019
Two issues Asked for team to do an oil change and tire rotation. They did not do tire rotation. When the car was done and I got the statement they had only chang Asked for team to do an oil change and tire rotation. They did not do tire rotation. When the car was done and I got the statement they had only changed the oil. Also, on my drive home I heard a rattling from under my car. Got out and looked under to find that they had failed to fully secure my skid plate back to the truck. Very dissatisfied. More
by henrycfalk
Employees Worked With
Sean Gavin
April 28, 2019
Pleasant experience Pleasant and pretty painless process and experience! Sales person and manager know what I am looking for and accommodate my expectations. Definitely w Pleasant and pretty painless process and experience! Sales person and manager know what I am looking for and accommodate my expectations. Definitely will visit again in the future when there is a need for new Toyota! More
by ANDYNKC2005
Employees Worked With
Kyle Pansing, Don Glenn
