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Molle Toyota

Kansas City, MO

4.6
4,770 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,770 reviews

March 01, 2021

Prompt, professional responses. Was able to give me a spot-on estimate of when the work would be done. No attempts to up-sell me on air filters. Use of coupons was helpful, but could have matched the mai More

by JCONWAY77
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
Mar 04, 2021 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 27, 2021

Jason Murray has made my service experience an excellent one. Very respectable, knowledgeable and a fine young man. I would recommend Molle Toyota to anyone. More

by BTOLBERT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 01, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

February 27, 2021

Replaced battery in Toyota Camry Hybird. Cost was very high! $151 for 15 minutes labor + over $300 for battery! This was a dealer only item, my usual shop could not replace it. The battery has some sort More

by jwhleawood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Gavin
Mar 04, 2021 -

Molle Toyota responded

We appreciate your insight and mention of your recent service. We apologize we fell short of your expectations. Thank you for taking the time to stop by and share. Best wishes.

February 27, 2021

EXPERIENCE WITH MATT WAS PLEASENT AND HELPFUL. THE BIG PROBLEM WAS THE (19 DAYS) TAKEN TO GET MY AUTO REPAIRED. PARTS WERE THE PROBLEM. I WAS ORIGINALLY TOLD IT WOULD TAKE 3 DAYS. More

by TOM@THEGRANFALLOON.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT AND RECEPTONIST IN COLLISION REPAIRS
Mar 04, 2021 -

Molle Toyota responded

We want to extend our apologies that this happened to you. We're passing your note to our management for review. Thank you for the feedback.

February 27, 2021

I've purchased from and have taken my vehicles to Molle for many, many years. Always a good experience. I trust them. That's big these days! Thank you Molle. More

by SHEIBW
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Mar 01, 2021 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Have a wonderful day.

February 27, 2021

Randy Stendebach was wonderful!!!! I told him exactly what I wanted, he gave great information and sold me the car. I will always use him More

by JAN.COWHERD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stendebach
Mar 01, 2021 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience with Randy. We look forward to seeing you again.

February 26, 2021

Phil was great.This is the 8th car purchased through Phil. Phil was very knowledgeable about the car. Molle Toyota did not push me to buy the car.Phil even set up my mobile phone great to work with made More

by TL Boan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil McGan, Darnell Johnson
Mar 01, 2021 -

Molle Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

February 25, 2021

Anthony was great. Very knowledgeable about the car and helpful with the purchase. Molle Toyota did not push me to buy the car. They offered a lot of information. More

by JENCHI.CHENG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gooden
Feb 25, 2021 -

Molle Toyota responded

It’s great to know that Anthony was able to give you the car-buying experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it!

February 24, 2021

Service was good. Privacy for customers on sales site Service was good. Privacy for customers on sales site was an issue. Had to sit on sales site because the service site was busy. Done More

by PJBPNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
Feb 24, 2021 -

Molle Toyota responded

We apologize that your experience in our customer lounge was less than pleasant. Feel free to use our sales site when the lounge is extra busy. We have a couple extra desks that are not used. Thanks for your feedback and we hope to see you again.

February 24, 2021

Best Toyota dealership by far! They can always get you in last minute and provide outstanding service. I have taken my vehicle here for years. More

by L_MARIE_H310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Feb 25, 2021 -

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

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