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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,776 reviews
May 02, 2019
Overall a very good experience. I had a few snags: one, my fault. But the other was because I don't believe that the agent explained that I couldn't charge my payment on a credit ca I had a few snags: one, my fault. But the other was because I don't believe that the agent explained that I couldn't charge my payment on a credit card. Overall, the agent was friendly and answered my questions. He worked with me and was able to find the car I wanted. More
by MCAREY2
Verified CustomerEmployees Worked With
Anthony Gooden, Bill Herder
May 02, 2019
Service Don in service always makes my service apptn a great experience! I purchased my Highlander from you in 2013. I live in Lake Lotawana and it would be Don in service always makes my service apptn a great experience! I purchased my Highlander from you in 2013. I live in Lake Lotawana and it would be easier for me to go to Adams Toyota but your dealership is so outstanding that I make the drive. Wouldn’t go any place else. Mary Voitenko More
by MVOITENKO
Employees Worked With
Don Pelzer
May 02, 2019
Quick and Efficient Upon arrival, I was greeted by a Service Coordinator who quickly documented the purpose of my visit. The annual maintenance on my Tundra was completed Upon arrival, I was greeted by a Service Coordinator who quickly documented the purpose of my visit. The annual maintenance on my Tundra was completed within an hour and I was on my way. Nice and efficient. More
by chiefsfan1957
Employees Worked With
Gene White
May 01, 2019
Perfect car buying experience Ray was such a great guy to work with when buying my used Prius! He was friendly and not pushy. He and his manager stayed late to finalize my paperwor Ray was such a great guy to work with when buying my used Prius! He was friendly and not pushy. He and his manager stayed late to finalize my paperwork. I really appreciate the work they did and I love my car! Thanks for everything! More
by KBrownKU
Employees Worked With
Nathan Coker, Ray Brentlinger
May 01, 2019
Front Tire Repair When I arrived the Service Advisor asked if I had an appointment, I indicated no. He said I needed an appointment, I indicated sorry I didn’t know I h When I arrived the Service Advisor asked if I had an appointment, I indicated no. He said I needed an appointment, I indicated sorry I didn’t know I had to schedule a leak in my tire. They did take my vehicle in while I waited. After service was performed for fixing the nail in my tire, I paid my bill and drove off. When I getting on the highway I notice the hood had a lot of vibration and started to lift up. I pulled over and noticed the hood was not properly lacked. I am not sure why the service department opened the hood to fix a tire issue. If I decide to use Molle service in the future, I will need to perform a pre-flight inspection before moving the vehicle from your lot. Today, Tuesday, , I notice the tire appeared to be low. I checked the air pressure, it was 10lbs less than the other 3 tires. Apparently the tire still has a leak or the service tech failed to verify the pressure with the other 3 tires. I will find out in the next few days. I am not very happy with the continued poor service. More
by TWOTROUTS
Employees Worked With
Rick Laffoon
May 01, 2019
Awesome experience Very friendly and knowledgeable. Made it easy and a great experience! They made us feel like family. I would highly recommend Molle Toyota for your Very friendly and knowledgeable. Made it easy and a great experience! They made us feel like family. I would highly recommend Molle Toyota for your new car or truck! More
by DEMELKK
Employees Worked With
JR Schaffer, Rodney Skaggs, Bill Herder, Don Glenn, Ed Garvin
May 01, 2019
A true blessing What a blessing Molle Toyota has been to our community. I am always welcomed with a warm smile and a willingness to help me in any way. I have been What a blessing Molle Toyota has been to our community. I am always welcomed with a warm smile and a willingness to help me in any way. I have been dealing with Molle for over 15 years and have always HIGHLY recommended them to my family and friends. Truly a great family! God bless you... More
by FrRocha
Employees Worked With
Rick Gannon, JR Schaffer, Aric Kasberbaur, Tyler Parman
May 01, 2019
Oil change and rotation of the tires They are always friendly and we had an appointment at 1:20 pm. It took about an hour to get an oil change and our tires rotated. The shock was the cos They are always friendly and we had an appointment at 1:20 pm. It took about an hour to get an oil change and our tires rotated. The shock was the cost. We were charged a little over $100.00 for this service. We won't be getting our oil changed again at a dealership and we can rotate our tires at no cost. Labor cost more than the 5 quarts of oil. More
by RNPRO
Employees Worked With
Rick Laffoon
May 01, 2019
oil change at 70,000 miles on my Prius 1. Cost for a routine oil change has now risen to $58 with coupon for 15% or so. Getting too high to be still competitive with non toyota locations 1. Cost for a routine oil change has now risen to $58 with coupon for 15% or so. Getting too high to be still competitive with non toyota locations 2. Molle technicians left the dirty paper mat in my car along with tag on my rear view mirror. Why was it my responsibility to remove these items after service completed and my car is parked waiting for me. This is not good for customer relations. These factors will weigh on my decision to keep coming to Molle for routine oil changes. More
by Gorski
Employees Worked With
don't know name
May 01, 2019
In and out in an hour Went in for a headlamp replacement. It took less than 5 minutes to make the same day appointment and less than an hour for the work to be completed. Went in for a headlamp replacement. It took less than 5 minutes to make the same day appointment and less than an hour for the work to be completed. Fast and friendly! More
by DONWISE54
Employees Worked With
Don Pelzer
