
Molle Toyota
Kansas City, MO
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Awesome Ismael was very helpful and knowledgeable about the Toyota we were interested in. Worked with us to provide the price comparisons and deals available Ismael was very helpful and knowledgeable about the Toyota we were interested in. Worked with us to provide the price comparisons and deals available to obtain the best deal. Spent the time at delivery to go over the individual features of the car, technology available and Bluetooth access to my wife phone. This is the third new Toyota I have purchased from Molle over the last 12 year and will come back, Service after the sale has been the biggest reason for our return. More
OUTSTANDING Service I arrived a little early for my scheduled appointment and was promptly greeted by Hannah who pulled up my service record and told me exactly what was I arrived a little early for my scheduled appointment and was promptly greeted by Hannah who pulled up my service record and told me exactly what was needed on this visit. She was pleasant, knowledgeable and wonderful to work with. The needed work was done quickly and I was back on the road in no time. We have a Toyota dealership in my local community but I prefer to drive the extra 20 minutes to get my work done at Molle. It has always been done right the first time and at the cheapest cost to the customer. Keep up the good work!! More
Thank you for an excellent experience! Everyone was knowledgeable, accommodating, and friendly. They took the time to make sure my wife and I got exactly what we wanted. We couldn't of aske Everyone was knowledgeable, accommodating, and friendly. They took the time to make sure my wife and I got exactly what we wanted. We couldn't of asked for anything more. More
Easy 5000 mile checkup I had the 5000 mile checkup. It was easy to schedule, easy to get in, and it only took around an hour on a day when they seemed to be swamped. I had the 5000 mile checkup. It was easy to schedule, easy to get in, and it only took around an hour on a day when they seemed to be swamped. More
Problem Tire My new tire purchased from Molle was leaking and I thought the problem might be under warranty so I made and appointment to have it checked. Though a My new tire purchased from Molle was leaking and I thought the problem might be under warranty so I made and appointment to have it checked. Though a nail or screw caused the problem, they fixed it without charge. I am very satisfied. More
125,000 Maintenace This was normal maintenance for 125,000. The dealership is as friendly and clean. As always The maintenance was done in a timely manner, and at a This was normal maintenance for 125,000. The dealership is as friendly and clean. As always The maintenance was done in a timely manner, and at a reasonable cost. It would be nice if you brought back the complementary car wash. More
Great Service As always, the service department staff are professional and do great work. Don Pelzer did an accurate assessment and suggested replacement of lights As always, the service department staff are professional and do great work. Don Pelzer did an accurate assessment and suggested replacement of lights I did not realize needed replacing. More
Easiest Experience I was able to call in late Friday night to schedule an appointment for Monday. The service was easy and they were done quickly. The folks that work th I was able to call in late Friday night to schedule an appointment for Monday. The service was easy and they were done quickly. The folks that work the service desk are very nice and helpful. More
Fine job. I was pleased with my experience. I found the service to be speedy and less expensive than I anticipated. I also appreciated the fact that you got m I was pleased with my experience. I found the service to be speedy and less expensive than I anticipated. I also appreciated the fact that you got me in quickly, in this case the same day I called. More
Service Maintenance for my 2017 Sienna I called for an appointment and was able to get in very quickly. The lady I talked with was very courteous and helpful to match my schedule with an ap I called for an appointment and was able to get in very quickly. The lady I talked with was very courteous and helpful to match my schedule with an appointment for my car. When I arrived the wait was short to be taken. Gene White was the gentleman with whom I worked. Very friendly and courteous. Told me all the things they would do and what we would wait on due to mileage. He gave me an estimate on how long it would take and gave me an option on waiting. I chose to wait. The service performed took less time then was estimated (which was great). As Gene was checking me out he went over what had been found and at what time or interval action would need to be taken. This was the last service on my contract so I am unable to rate the price since there was no charge. More