
Molle Toyota
Kansas City, MO
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An easy and efficient experience Clayton was great to work with. He answered all of my questions.. He was informative without being overbearing. He was helpful when needed, and uno Clayton was great to work with. He answered all of my questions.. He was informative without being overbearing. He was helpful when needed, and unobtrusive when he was not. More
Excellent Service as Usual I was having issues with a tire and Molle got me an appointment nearly immediately. Hannah took over as soon as I arrived and she made sure everything I was having issues with a tire and Molle got me an appointment nearly immediately. Hannah took over as soon as I arrived and she made sure everything was explained and my questions answered. I felt completely cared for while I was there and will without a doubt return with any issues I have with my truck. The process was quick and painless--couldn't ask for anything more! More
Excellent experience getting my new car. Bought a new 4Runner, got a great deal and everyone was super helpful in closing the deal, especially Chris Pounds who went far and beyond in organizi Bought a new 4Runner, got a great deal and everyone was super helpful in closing the deal, especially Chris Pounds who went far and beyond in organizing everything and making sure the vehicle is ready when I wanted it. More
Excellent Customer Service - Honest Sales Representative I went to Molle Toyota looking for a specific SUV. However, it had just been placed on hold with a deposit (basically, sale pending). The sales repres I went to Molle Toyota looking for a specific SUV. However, it had just been placed on hold with a deposit (basically, sale pending). The sales representative, Connor, took my name and number in the event the sale didn't go through. He then offered up another vehicle; a one owner, AWD with better gas mileage. I took a quick look and passed on driving it as I was in a hurry and it wasn't why I went to Molle Toyota. Later that day, I did a little research on that type of vehicle but didn't do anything more. Three days later, my soon to be 16 year old son and I went on a car shopping marathon. We looked at MANY dealerships in addition to a few vehicles being sold by individuals. Molle Toyota was our first stop. Right away, Connor was personable, knowledgeable and seemingly honest. With it being our first stop of the day, we didn't drive the vehicle right then and continued to shop around. In the early evening, after seeing a lot of vehicles, my son decided he wanted to check out/test drive the SUV Connor suggested. We gave Connor a call and while it was almost closing time, Connor was very accommodating. We drove the vehicle, liked the vehicle, but didn't commit. On our way home, my son mentioned how much he appreciated Connor's approach; not pushy, knowledgeable and real. I think my son said that he didn't find Connor to be "slick" and had a positive feeling about the entire experience. The next day my son decided that the vehicle Connor suggest was the one for him. It fits all of our needs and I am very appreciative that Connor mentioned it when I was initially there looking for another make/model. In addition, Saturday evening before closing, Connor introduced us to the Used Sales Manager, John Sanson. When I returned to purchase the vehicle on Monday afternoon, John remembered my son's name (big points there).Bill Herder in Finance was pleasant and got me in and out in no time. All in all, it was a very awesome experience. I will 100% recommend Molle Toyota and specifically the gentlemen mentioned in this review. Thank you for a wonderful experience!!! More
Great service and very helpful service advisor! My service advisor was very helpful today - the service was excellent and I was in and out very quickly -they a great job and I will come back! My service advisor was very helpful today - the service was excellent and I was in and out very quickly -they a great job and I will come back! More
Good service, pretty fast and easy to dealer with The guy was very nice easy to deal with everything on time no problems at all car was done wright and given to be in a perfect way The guy was very nice easy to deal with everything on time no problems at all car was done wright and given to be in a perfect way More
Quick and professional On time service, not a long wait and an honest assesment made by the technician. Molle has always been professional and curteous as well as considerat On time service, not a long wait and an honest assesment made by the technician. Molle has always been professional and curteous as well as considerate. More
Efficient and thoughtful staff. The intake was quick. I felt the attendant listened to my needs. I was informed of service cost before car was repaired. I was called when the car was The intake was quick. I felt the attendant listened to my needs. I was informed of service cost before car was repaired. I was called when the car was ready for pick up. The hours of operation were helpful with my schedule. More
Royal Treatment We went into the sales review thinking we would keep the $=runner after the lease ran out. We took two drives in the Highlander, the last one on the We went into the sales review thinking we would keep the $=runner after the lease ran out. We took two drives in the Highlander, the last one on the Hybrid and were convinced it was the suv for us, both with acceleration, features and gas mileage, we were then showed why it was better to own rather than lease as we had in the past.All in all it was agreat experience for my wife and I. More
Very easy, helpful and accommodating! Bob Field was great to work with. I have purchased from Molle my last three vehicles and they are always friendly, very nice and easy to work with. I Bob Field was great to work with. I have purchased from Molle my last three vehicles and they are always friendly, very nice and easy to work with. I absolutely recommend Bob and Molle. More