
Molle Toyota
Kansas City, MO
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Awesome sales person! I had an excellent sales experience with Kathy Konon. She made the purchasing a new vehicle easy and she was very up front and honest in dealing with I had an excellent sales experience with Kathy Konon. She made the purchasing a new vehicle easy and she was very up front and honest in dealing with me. I highly recommend her!! As a female it’s nice to deal with another women. She didn’t high pressure me and made sure I got exactly what I was looking for. She’s very organized and detailed and took her time to show me the features of my new car and how to use them. That was very helpful!! More
MAINTENANCE Scheduled appointment for planned maintenance a couple of days ahead -- handled politely and efficiently. I arrived a few minutes early for 8:45 AM a Scheduled appointment for planned maintenance a couple of days ahead -- handled politely and efficiently. I arrived a few minutes early for 8:45 AM appointment but Brandon was right there and went over my list of issues to address. He told me that the work would take from 3 to 4 hours. I told him that I would wait. Brandon kept me apprised of the progress and completed the work in 3 hours. The charges were significant but in line with what Brandon had indicated when I checked in and authorized the work. I am pleased with the courtesy and attention which I received as a customer and expect that the results of the work will be satisfactory and enduring for the remaining life of the Avalon. More
Sales person was excellent. The sales person I had was great! The only issue with the dealer that I had was that they informed me my car had come in and I scheduled a time to com The sales person I had was great! The only issue with the dealer that I had was that they informed me my car had come in and I scheduled a time to come pick it up. But then I learned that they made a mistake and they mixed up the names so the car that I ordered was not actually in yet. I waited another two months before getting it. They were very apologetic about the whole thing. More
Friendly and efficient It was easy to schedule the appointment and and the service was performed in a timely fashion. Joseph was courteous, easy to work and helpful! It was easy to schedule the appointment and and the service was performed in a timely fashion. Joseph was courteous, easy to work and helpful! More
Good experience. Our salesman Randy Stendebech was very helpful. It was refreshing not to have to go through the “let me talk to my manager” flimflam phase. He was s Our salesman Randy Stendebech was very helpful. It was refreshing not to have to go through the “let me talk to my manager” flimflam phase. He was straightforward and respectful. We were offered a very fair deal for our trade in. He was very clear about what we were buying and walked us through the technology in our new car before we left the lot. The finance person was equally straightforward. Very clear about the financing and our options for extended service options. I have never purchased an extended service contract because the finance people come off to me as snake oils salespeople. He was also refreshing. Sorry I can’t remember his name. This is our second RAV 4 and we did not go back to our previous dealership because we felt that they were underhanded and we left them feeling kind of screwed. More
No courtesy car wash following service work Use to get a courtesy car wash ... even after oil/filter changes. Last 3-4 times did not give me a washed car after rendered service. 😧 Use to get a courtesy car wash ... even after oil/filter changes. Last 3-4 times did not give me a washed car after rendered service. 😧 More
Over and Above Due to special circumstances, the Molle team was highly responsive to the service needs on my Highlander. They were kind, courteous and efficient! A Due to special circumstances, the Molle team was highly responsive to the service needs on my Highlander. They were kind, courteous and efficient! A very appreciative customer and a big " Thank You" to the team!! More
Overall Customer Satisfaction They all did very awesome to help me in anyway they could.. I was very satisfied with the service. Would come back to trade in my car agin again if ne They all did very awesome to help me in anyway they could.. I was very satisfied with the service. Would come back to trade in my car agin again if needed. More
Absolutely the Best I’ve purchased almost 20 vehicles from Molle over the years. I keep going back because they are the best. Well informed staff including Rodney, Conn I’ve purchased almost 20 vehicles from Molle over the years. I keep going back because they are the best. Well informed staff including Rodney, Conner, and JR, no pressure, and Awesome deals! What more can you ask for? Shop elsewhere for your best deal and then go to Molle to be wowed! More
Great buying experience. The sales person, Kathy, was lots of fun and willing to go the extra mile to make sure I got exactly what I wanted. So easy to work with. It felt lik The sales person, Kathy, was lots of fun and willing to go the extra mile to make sure I got exactly what I wanted. So easy to work with. It felt like family. Also, thanks to everyone at Molle that helped me get the 4-Runner I've been dreaming of. More