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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

March 21, 2021

Always excellent customer service. I’d been having issues with my tire pressure light for a number of months. Jason was aware, understood my frustration, and persevered till the issue was resolved. He’s the More

by KCBBFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray, Emily Stein
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

March 20, 2021

Molle Toyota and Jason always make getting car service a great experience. Thank you. Completely satisfied. I also got a great deal on brand new tires. More

by JSTASI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for this lovely review! We value your business and appreciate you!

March 20, 2021

They Took a little but long for service.2 hours for oil They Took a little but long for service. 2 hours for oil change and tire rotation is a little bit too long for my liking. More

by Rav 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. We look forward to providing an improved experience on your next visit. Have a wonderful day.

March 20, 2021

Excellent, knowledable pleasant sales people and staffing. Takes time to make you feel comfortable and answer any questions. Offers suggestions and guides you to making good decisions. More

by ketelsenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weissenbach, Darnell Johnson
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 19, 2021

Very clean and friendly environment that provided excellent service in a timely manner. Although this dealer service department was busy with customer everyone seemed pretty happy with the service pr More

by SGIVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Mar 19, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

March 19, 2021

We had a great experience buying our new Toyota Tacoma. The sales staff was knowledgeable and didn’t pressure us into anything we didn’t want. It was a pleasure to shop at Molle Toyota! More

by ARCHIVAL_DESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha
Mar 19, 2021 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

March 19, 2021

Good people and good service; recall feedback from Toyota was delayed. Janet and Tim were both helpful. The decision is now Toyota’s. We’ll see what they do but MOLLE was good. More

by hfarnsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland, Janet Robinson
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 19, 2021

Brandon was very helpful! He showed concern for me and my car! As my car came out he noticed the front headlight was out and fixed it! More

by WALK_WITH_ME59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mathis, Brandon Holsburg
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

March 17, 2021

One of the best car buying experiences I’ve ever had, Jeff was excellent, he done everything possible to make sure we were taken care off. More

by MIKECOLLINS221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Groff, Darnell Johnson
Mar 17, 2021 -

Molle Toyota responded

Thank you Mike for your business and for the kind words about Jeff! It was a pleasure working with you, and we hope to see you again!

March 17, 2021

Missed some things that were wrong on the car. Price they quoted was extremely high. Did not explain job at cost provided. Would have liked to have a conversation about what needed to be done and was im More

by CHRISFKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Gavin
Mar 17, 2021 -

Molle Toyota responded

I am sorry to hear you have not had a good experience with us recently. As far as our prices, they are right in line with other Toyota dealers. Thank you for taking the time to share your experience with us. Take care.

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