Molle Toyota

Very Happy Lady with a Toyota Tacoma! Steve has been instrumental in helping me get into the cars and trucks I've wanted over the past five years. He's always friendly and knowledgeable an Steve has been instrumental in helping me get into the cars and trucks I've wanted over the past five years. He's always friendly and knowledgeable and I'm happy to see his smiling face whenever I come into the dealership. I've been dreaming of driving a Toyota Tacoma for some time, and Steve helped make that dream come true. I'm truly grateful and love my new truck! Thank you Steve! More

Excellent experience Everyone was very friendly, transparent and easy to work with. The pricing was great and very fair deal on the trade in. Had to go back for accessor Everyone was very friendly, transparent and easy to work with. The pricing was great and very fair deal on the trade in. Had to go back for accessories which was an equally easy process. More

Best service in town Always on point. These folks know what they are doing. There is a reason why they are number 1. Love Molle Toyota and will be back. Always on point. These folks know what they are doing. There is a reason why they are number 1. Love Molle Toyota and will be back. More

Great Diagnostic Great on the diagnostic service, priced well and customer service with Joe was superb. He outlined all the different areas recommended for service bas Great on the diagnostic service, priced well and customer service with Joe was superb. He outlined all the different areas recommended for service based on the diagnostic. I appreciate the lack of "hard sell". While I find the prices for service high for my budget, I trust the thoroughness of running diagnostics. More

Best Car Buying Experience Ever About a week ago, we decided to go looking at SUV’s--the Toyota RAV4 had great reviews so we headed for the nearest Toyota dealership. Our plan was t About a week ago, we decided to go looking at SUV’s--the Toyota RAV4 had great reviews so we headed for the nearest Toyota dealership. Our plan was to find a used vehicle with very low mileage. Since we live in Blue Springs, our first stop was Adams Toyota in Lee’s Summit. They didn’t have what we needed so we left our number and asked that salesman to keep his eyes open for the right one for us. We then went back home and my wife did an online search and discovered 2 vehicles at Molle Toyota (which is across town from us). We called and spoke to Frank Weems about them. Since both were available, we immediately got back in the car and drove over to see them. Frank was wonderful. No high pressure sales pitches. He listened, answered all of our questions, and then found us a vehicle that fit everything we wanted. Probably the easiest car-buying experience I‘ve ever had. Our search ended right there. We ended up with the perfect SUV for us--A 2019 used RAV4 that is not only sharp-looking but has low mileage and an excellent price. We returned the next day to pick up our new SUV and have been absolutely loving it! After we got home, I though that a hood protector would probably be a good idea. So, my wife found one online (Toyota website) and we ordered it through the nearest Toyota dealer--Adams in Lee’s Summit. When I went to pick it up, I hoped to ask someone at that dealership a couple of general RAV4 questions (about setting up navigation and use of the USB to play music). I won’t include their response here but I will say that they were not only unhelpful but, surprisingly, they were actually rude. The next day, we drove back out to Molle Toyota and they were amazing. We talked to Frank who answered some of our questions and then, he suggested Tyler Parman for some extra technical help. This young man answered all of our questions and then some. The difference in customer service displayed by this dealership and the other one is truly night and day. One more person I want to mention is the Parts Manager, Bob Mathis. Unfortunately, we found that the hood protector we ordered from Adams Toyota did not fit our vehicle. After the terrible experience we had the prior day with that dealership, we asked Bob Mathis for help determining why this part didn’t work and what part we actually needed. Turned out that there is no hood protector that fits our vehicle--they are no longer made. Super nice person. Again, took his time to help us--went over and above what he needed to do. Every single person we met at Molle was friendly, helpful and treated us like we actually mattered. The only problem with this dealership is that they need to move closer to us! We do have Molle Chevrolet in Blue Springs--another class act dealership. In fact, my last vehicle (a Chevrolet truck) was purchased from them and through all the years I owned that truck, I had no complaints at all. Molle is just top-notch! More

Efficient service The service rep was very helpful in explaining everything. The waiting room was comfortable and allowed me to work while I waited. Everything was don The service rep was very helpful in explaining everything. The waiting room was comfortable and allowed me to work while I waited. Everything was done satisfactorily and on time. More

Kathy Konon went out of her way to find the right vehicle We came to the dealership looking for a specific vehicle. We did not select that vehicle, so Kathy searched through their inventory online and in the We came to the dealership looking for a specific vehicle. We did not select that vehicle, so Kathy searched through their inventory online and in the lot until she found the vehicle that meet everything on our checklist. We would have left the dealership and not purchased a vehicle had it not been for determination in finding the right vehicle for us. Thank You More

Prompt Service This location makes it easy to schedule and complete maintenance. They advised me up-front that they may have to order a part, but they were actually This location makes it easy to schedule and complete maintenance. They advised me up-front that they may have to order a part, but they were actually able to do the repair without a new part. Clean and comfortable waiting area includes a children's play area, quiet TV, and coffee and vending machines. More

It was so good, and I enjoyed the whole experience I need to know if I have the warranty that gives me oil changes up to 100,000 miles? Can you please call and let me know? I need to know if I have the warranty that gives me oil changes up to 100,000 miles? Can you please call and let me know? More

Great I was in and out. Great customer service and very informative responses to my questions. I always receive food service when I visit Molle Toyota I was in and out. Great customer service and very informative responses to my questions. I always receive food service when I visit Molle Toyota More