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Molle Toyota

Kansas City, MO

4.6
4,769 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,769 reviews

March 23, 2021

Wish parts and labor were cheaper overall to maintain Toyota parts, but it is what it is. Not understanding why I am being told how many words to use. More

by CAR4138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers, Jason Murray
Mar 23, 2021 -

Molle Toyota responded

Thank you for reviewing Molle Toyota. Have a wonderful day!

March 23, 2021

Love Toyota Molle. I was in and out with my oil change and tire rotation. They even fixed my key fob quickly. Waiting area was convenient as well. More

by emosby05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 23, 2021 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

March 22, 2021

Horrible. Two hours for a tire rotation with an appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE More

by egroberts45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Seaman, Brandon Holsburg
Mar 24, 2021 -

Molle Toyota responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. We're passing your note to our management for review and appreciate you letting us know.

Mar 24, 2021 -

egroberts45 responded

As I waited “patiently “ because “patience is golden”, it was easy to hear how many people were having issues with the service. I called from the parking lot , asked for a customer service rep, was on hold for 4 minutes, and finally talked to a “person “ whom I believe was a service rep. that was only very defensive, and I finally hung up on him and did this review when I got home. It is sad that no effort is being made to keep my loyalty! Bring back the days when service was A+!

March 21, 2021

Always excellent customer service. I’d been having issues with my tire pressure light for a number of months. Jason was aware, understood my frustration, and persevered till the issue was resolved. He’s the More

by KCBBFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray, Emily Stein
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

March 20, 2021

Molle Toyota and Jason always make getting car service a great experience. Thank you. Completely satisfied. I also got a great deal on brand new tires. More

by JSTASI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for this lovely review! We value your business and appreciate you!

March 20, 2021

They Took a little but long for service.2 hours for oil They Took a little but long for service. 2 hours for oil change and tire rotation is a little bit too long for my liking. More

by Rav 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. We look forward to providing an improved experience on your next visit. Have a wonderful day.

March 20, 2021

Excellent, knowledable pleasant sales people and staffing. Takes time to make you feel comfortable and answer any questions. Offers suggestions and guides you to making good decisions. More

by ketelsenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weissenbach, Darnell Johnson
Mar 22, 2021 -

Molle Toyota responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 19, 2021

Brandon was very helpful! He showed concern for me and my car! As my car came out he noticed the front headlight was out and fixed it! More

by WALK_WITH_ME59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mathis, Brandon Holsburg
Mar 22, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

March 19, 2021

Very clean and friendly environment that provided excellent service in a timely manner. Although this dealer service department was busy with customer everyone seemed pretty happy with the service pr More

by SGIVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Mar 19, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon.

March 19, 2021

We had a great experience buying our new Toyota Tacoma. The sales staff was knowledgeable and didn’t pressure us into anything we didn’t want. It was a pleasure to shop at Molle Toyota! More

by ARCHIVAL_DESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha
Mar 19, 2021 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

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