Molle Toyota

Good intentions but poor result I took my car to check on a front tire and was recommended to change that tire and the next front tire too. It was a Saturday morning and the place wa I took my car to check on a front tire and was recommended to change that tire and the next front tire too. It was a Saturday morning and the place was busy, and the Representative was nice to offer to take the car even though I didn't have an appointment. He warned me there would be a wait. However, after almost 4 hours of wait I got upset. I appreciate that the person wanted to help me not to have to come back, but I would have liked him to tell me the wait would be so long so I could call my husband for a ride or decided to make an appointment for another day. The representative had good intentions, was polite at all times, and the repair was good. He just needs to better calculate the wait time in the future. Thanks. More

Problem resolved with a minimum wait I had a concern regarding whether I had damaged a tire when I hit a curb a few days ago. My tire pressure light came on, and I was not able to check I had a concern regarding whether I had damaged a tire when I hit a curb a few days ago. My tire pressure light came on, and I was not able to check my own tires because I recently had cataract surgery and could not stoop or bend for a week. I got a last minute appointment scheduled for Saturday, and was able to get a determination that there was no tire damage. The service department got my tire pressure to the correct level and I was on my way! More

Easy and helpful Easy, helpful, friendly staff. Good selection of vehicles. Great pricing. We came in on a Monday and they worked with us during the week to help find Easy, helpful, friendly staff. Good selection of vehicles. Great pricing. We came in on a Monday and they worked with us during the week to help find the perfect car for us. More

Never again Bad experience from start to finish. I was insulted, lied to, and my time was wasted repeatedly. I was disappointed on so many different levels. Bad experience from start to finish. I was insulted, lied to, and my time was wasted repeatedly. I was disappointed on so many different levels. More

The best in the business Very honest company different from the other Toyota companies I have went to. Today the agent was knowledgeable bout my used rave 4 I had no clue I us Very honest company different from the other Toyota companies I have went to. Today the agent was knowledgeable bout my used rave 4 I had no clue I use synthetic oil!!! More

Very good, with exception Buying process was easy. The only issue was lack of transparency around the delivery date. One month turned to three. Different dates came and went. R Buying process was easy. The only issue was lack of transparency around the delivery date. One month turned to three. Different dates came and went. Rather than be proactive and accurate I had to reach out to get a new date, several times. Molle could have managed expectations better. Toyota could be much more transparent. More

Molle Toyota has always been good to me but Jordan has always been customer service oriented and remembers me even if he is not checking me or remembers an issue I was having. I dont take my vehicle anywh always been customer service oriented and remembers me even if he is not checking me or remembers an issue I was having. I dont take my vehicle anywhere else for service. More

It took an hour and a half for this tire rotation, too long, This tire rotation took far too long, but the service representative helped out by discounting the fee I was charged. So, he made a bad deal better. This tire rotation took far too long, but the service representative helped out by discounting the fee I was charged. So, he made a bad deal better. More

Hood fix and a comment on finance The illusion department was great and did a great Job. Bill Herder in finance is the most arrogant I’ve countered. Deal breaker in future. The illusion department was great and did a great Job. Bill Herder in finance is the most arrogant I’ve countered. Deal breaker in future. More

A very positive experience Everything was very positive. Randy was very efficient, personable. We felt our time was respected and valued. Using the Costco process was quite hel Everything was very positive. Randy was very efficient, personable. We felt our time was respected and valued. Using the Costco process was quite helpful. One of the best car buying/leasing experiences I have had. More