
Molle Toyota
Kansas City, MO
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Continued Satisfaction Always satisfied with the service department, very nice folks, knowledgeable and quick enough, even when I just drive in without an appointment. Comf Always satisfied with the service department, very nice folks, knowledgeable and quick enough, even when I just drive in without an appointment. Comfy waiting area important, theirs is. More
routine check; replaced some fluids dropped car for what I thought was routine maintence, to include oil and filters. Instead, consultant noticed that not due yet for those things, but dropped car for what I thought was routine maintence, to include oil and filters. Instead, consultant noticed that not due yet for those things, but did need replacement for transmission and coolant. Completed. More
Awesome Servce I made an appointment because my tire pressure light was on. I got the appointment the same day. When I got there, Joe was very nice and pleasant. I made an appointment because my tire pressure light was on. I got the appointment the same day. When I got there, Joe was very nice and pleasant. They took a look at my tires and found that all were low, but nothing was found to be wrong. Joe explained that because of the recent temperature change, sometimes tire pressure is impacted. They checked all 4 tires and sent me on my way. Fast service, kind technician and no charge! More
Exceptional Experience Anthony was wonderful to work with. He was super knowledgeable and helped us find the best car for our lifestyle! We are very happy with our purchase Anthony was wonderful to work with. He was super knowledgeable and helped us find the best car for our lifestyle! We are very happy with our purchase and would definitely return. More
First time car buyer Salesman DWayne Jones was wonderful in assisting me through my decision making process. He was very personable and did a wonderful job of walking me t Salesman DWayne Jones was wonderful in assisting me through my decision making process. He was very personable and did a wonderful job of walking me through the paperwork and approval process. Once, I got to Finance Darnell was okay, but I could tell he was ready to go home and didn't try to give me the best deal on a warranty. As a salesperson myself, I understand the value of compromise and customer service and getting clients what they want according to their budget, he gave me options, however he was simply ready to go home and the energy as far as really trying to make an actual deal for a warranty extension on the used vehicle spoke for itself. Returned Monday morning for the full cleaning and detail of the vehicle, everyone in service was very friendly and everything was done in a timely manner. More
Fast and friendly Service was fast and friendly as usual. They called me when the service was complete and informed me of what time they closed to ensure that I picked Service was fast and friendly as usual. They called me when the service was complete and informed me of what time they closed to ensure that I picked up my car before they closed. I appreciate getting into service at the last minute, this really helped me because of my busy schedule. More
Great on time and service advisors were great . Complete D0n gave a good review of what would be done and the expected time. Then Tim I believe gave a detailed overview of what had been done and what evaluat D0n gave a good review of what would be done and the expected time. Then Tim I believe gave a detailed overview of what had been done and what evaluation of car had found that might require attention in future. More
Straight to the Point I was interested in a very specific used vehicle. I had figures in mind for my trade-in as well as the cost of the used vehicle. I worked with Agent I was interested in a very specific used vehicle. I had figures in mind for my trade-in as well as the cost of the used vehicle. I worked with Agent - Kris. What I appreciated from Kris was that he did not try to sell me on anything I was not interested in buying. Test drive was better than I had expected on the vehicle and he was able to quickly get me the numbers I was looking for on the Net Overall Price. Most dealers I've worked with in the past want to focus on the monthly cost which is a dissatisfier for a buyer like myself. It was quick and hassle free process. I'm very happy with the result. Thanks Kris More
SERVICE WITH A CARING SMILE You're indeed fortunate having Brandon Holsburg in your employ as Service Coordinator. I arrived Oct. 4. with no prior appointment & was greeted by B You're indeed fortunate having Brandon Holsburg in your employ as Service Coordinator. I arrived Oct. 4. with no prior appointment & was greeted by Brandon with a smile. He took care in providing full details of work to be accomplished and kept me informed of progress. Each time, he'd apologize for my having to wait - knowing full well I had no prior appointment. This is another reason I travel all the way from Platte City for your caring assistance. Thank you Molle! More
Molle always seems to try their best to satisfy.. At almost 45,000 miles, my last warrant service, Molle took care of a couple of problems by reprograming the entertainment system. However, the knocki At almost 45,000 miles, my last warrant service, Molle took care of a couple of problems by reprograming the entertainment system. However, the knocking that we hear underneath the car which has been heard by us for over a year still is not fixed. We hope that this is minor but we were disappointed that Molle could not find and correct the problem. More