
Molle Toyota
Kansas City, MO
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Non Toyota Service Great service. Got me in and took care of my non Toyota service needs even without an appointment. Appreciated Aric calling to make sure all info was Great service. Got me in and took care of my non Toyota service needs even without an appointment. Appreciated Aric calling to make sure all info was correct for the MVI and getting me in and out. More
Great experience with absolutely no pressure. Chris and Ismael made us feel very comfortable and it was an easy experience to buy a car. Ismael was very thorough with his walk through and very pat Chris and Ismael made us feel very comfortable and it was an easy experience to buy a car. Ismael was very thorough with his walk through and very patient with my questions. More
West Service Area I would prefer to use the west service area all the time. They gave me a fast courteous service. The east is to busy and not as quick as the west se I would prefer to use the west service area all the time. They gave me a fast courteous service. The east is to busy and not as quick as the west service center. More
Always great experience People are polite, competent & professional. We go there although there are several Toyota dealers closer to us.the facility is clean and always on t People are polite, competent & professional. We go there although there are several Toyota dealers closer to us.the facility is clean and always on time. In & out in good time. More
Very Disappointed The oil change was ok, we think. The way that they treated our car after changing the flat tire to spare tire was a disaster. We came to have them e The oil change was ok, we think. The way that they treated our car after changing the flat tire to spare tire was a disaster. We came to have them examine our flat tire and see if is repairable. It was not. We asked for oil change since we were there. They did. We asked if they could please change the tire to our spare tire. They throw a dirty tire on top of my wife’s belongings in the trunk. They also made a mess where the driver sit by not using a pad to prevent from bringing dirt, rain and dirt to the car. So disrespectful, I can not believe this from Toyota dealership. The salesman Joe was very nice. I had to call him and express my frustration. More
145,000 miles and running great Service above and beyond. Customers were stacked up in two lines extending outside the service doors. Figured I would wait quite awhile but a servic Service above and beyond. Customers were stacked up in two lines extending outside the service doors. Figured I would wait quite awhile but a service advisor (Rick) came out into the drizzle to get my VIN and keys, then asked me to meet him at the service podium. We discussed the service needed then I waited for not quite an hour in the comfort of the customer waiting room. Rick said, on parting, that I took good care of the car. Evidently the service team really appreciates customers with well-cared-for cars. More
Best Sales Experience, Ever! Randy and this dealership went way beyond what anyone else has done to ensure I got the exact vehicle I wanted. I had been in an accident and my car w Randy and this dealership went way beyond what anyone else has done to ensure I got the exact vehicle I wanted. I had been in an accident and my car was totaled. Randy made certain the car I had put a small amount down on was held a few days, so I wasn't worried. My dream car (SUV) was ready and waiting for me, when the insurance money was transferred to my bank! No "salesmanship" was involved. Just friendly help. It can't get better than that! More
Great buying experience! Ismael was awesome and answered every question we had to help me get the perfect car for me. Everyone was so nice and overall was a great buying exper Ismael was awesome and answered every question we had to help me get the perfect car for me. Everyone was so nice and overall was a great buying experience. More
and I never thought buying a car would be so quick and easy Clayton was wonderful efficient and quick the loan officer was great overall excellent experience. it was quick easy I will definitely go back to buy Clayton was wonderful efficient and quick the loan officer was great overall excellent experience. it was quick easy I will definitely go back to buy know the car here More
Routine Maintenance The place was very busy, but work completed on time. Only complaint, the 'Maintenance Rrquired Soon' light came on as I left dealership. They didn't r The place was very busy, but work completed on time. Only complaint, the 'Maintenance Rrquired Soon' light came on as I left dealership. They didn't reset it. More