Molle Toyota

Oil Change I made an appointment for 6:30, however, nobody who can work on the car is there until about 7 a.m. It's pretty annoying that I got there half an hour I made an appointment for 6:30, however, nobody who can work on the car is there until about 7 a.m. It's pretty annoying that I got there half an hour earlier for an appointment that isn't going to start until 7. More

Service due to call back from manufacturer Was notified that I needed to bring my vehicle in as a recall on the passenger side air bag to be replaced. I have not experienced any further mechani Was notified that I needed to bring my vehicle in as a recall on the passenger side air bag to be replaced. I have not experienced any further mechanical issues with my vehicle since I had purchased it in 2015, I love my car. More

Toyota Care 5,000 mile maintenance Service techs are always friendly, responsive, patient in answering my questions, and generally making sure I’m satisfied with my service. I would re Service techs are always friendly, responsive, patient in answering my questions, and generally making sure I’m satisfied with my service. I would recommend your service department. More

Annual service Came in for annual service, oil change and tire rotation. No problems with the car. Able to confirm with associate that in fact I only need to do se Came in for annual service, oil change and tire rotation. No problems with the car. Able to confirm with associate that in fact I only need to do service annually since I am not driving 10,000 miles in a year. That has been an item of confusion over the last 2 years but am glad to have that cleared up going forward. Got in timely and only took an hour. More

Fair, quick, polite From the second we went into the dealership everyone was friendly and helpful. They knew what we were looking for and found us exactly that. They m From the second we went into the dealership everyone was friendly and helpful. They knew what we were looking for and found us exactly that. They made sure the process was as simple as possible. They worked with us to find exactly what we wanted. Randy was an awesome salesperson to work with. More

My Molle Toyota Service Experience This was a pleasant experience all around. I will be bringing my Avalon back at the next service interval. Dealership atmosphere was pleasing and comf This was a pleasant experience all around. I will be bringing my Avalon back at the next service interval. Dealership atmosphere was pleasing and comfortable. More

Always excellent service I appreciate the service I get from Molle Toyota. It is always quick, efficient, and excellent.. I can recommend them without reservation or qualifica I appreciate the service I get from Molle Toyota. It is always quick, efficient, and excellent.. I can recommend them without reservation or qualifications. Only thing that could be improved: bring back the donuts. More

Quick and seamless experience I drove 5 hours, from Iowa, to purchase my vehicle here. This was hands down the best experience I’ve had with a dealership EVER. Everyone was very ni I drove 5 hours, from Iowa, to purchase my vehicle here. This was hands down the best experience I’ve had with a dealership EVER. Everyone was very nice, listened to all of my requests, and went above and beyond to make it happen. I would recommend them to anyone looking for a new car. 110% worth the drive! Kyle Pansing was the sales associate I worked one on one with, he was phenomenal! More

Fantastic I called and said my battery was dead as a doornail and could they accept the tow I had initiated. They agreed and did the work, plus the oil change I I called and said my battery was dead as a doornail and could they accept the tow I had initiated. They agreed and did the work, plus the oil change I was due for (with my permission) on a busy Saturday afternoon with no appointment. Always a pleasure dealing with Molle Service Staff!! More

Employees were nice but service was poor! My vehicle was taken to Molle Collision after I was involved in an accident.The employees at the shop were very nice but the service wasn't good. The My vehicle was taken to Molle Collision after I was involved in an accident.The employees at the shop were very nice but the service wasn't good. The wrong parts were ordered for my car 2-3 times, and my vehicle was there for 4 months. My insurance company decided after finding another issue with the front camera they would just total the car. I live 3 hours away and was told that my car would be gone through with a fine tooth comb and everything placed in a box for me to pick up at my convenience so State Farm could pick up the car. Good thing I didn't trust that to be true. My son-in-law who lives in KC went to get my belongings and decided to go look in my car just to make sure that everything was taken out for me. Good thing he did as the glove box, center compartment and door storage compartments still had a lot my things in them. Makes me sick to thing I could of left all of that in my vehicle thinking it was gone through with a fine tooth comb. The employees were extremely nice when I would call and in the end kept me to date on the progress of my car. I did have to ask to be updated and have my calls returned. I don't think I would ever take anything else there or recommend at all. They definitely need some other procedures put in place to make sure their customers are taken care of, treated as they would want to be treated, and also keep their word on what they say they are going to do for you. Sadly disappointed. More