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Molle Toyota

Kansas City, MO

4.6
4,756 Reviews
Welcome to Molle Toyota – Family-owned and locally operated, for more than 36 years, Molle Toyota has been recognized as one of the premier Kansas City Toyota Dealers and equally proud to be recognized for our exceptional level of customer service. THANK YOU KANSAS CITY for choosing Molle Toyota - the largest volume Toyota dealer in the Kansas City Metro area for 25 years in a row! Located in Kansas City, Missouri, our customers drive from several nearby communities including Olathe, Lee's Summit, Merriam, Leawood, Overland Park, and Lenexa to check out our great selection of new, used, and Toyota Certified Used Vehicles, trucks, and SUV’s and to service their vehicles with us! In a recent review, one customer writes, “Molle Toyota was professional, helpful and not pushy when it came to selling me the best car! They didn't over-sell a high option vehicle and gave me every option I could possibly dream of!! They made sense, made a great deal and I drove away feeling very comfortable with my purchase. They went the extra mile, even staying open two hours after close of business on a Saturday night to get me in the car I've always wanted! Unmatched dealer, unmatched service and very friendly group of people!! We will be back!!!” *Based on new vehicles 2021 sales ranking by Toyota Motor Sales, Inc. for the Kansas City region.
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601 West 103rd Street

Kansas City, MO

64114

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Showing 4,756 reviews

March 25, 2021

The personnel especially Jeff Goff were extremely knowledgeable friendly and flexible in making our purchase of 2021 Venza an excellent experience compared to the other 5 Dealers we dealt with. Wou More

by Joe willerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Goff 5 stars
Mar 30, 2021 -

Molle Toyota responded

Thank you for the recommendation and kind words! We also thank you for your business and look forward to your next visit!

Mar 31, 2021 -

Joe willerth responded

I look forward to having my vehicle serviced by your Dealership and I will forward any questions on my complex equipment package if needed.

March 25, 2021

What an amazing experience at Molle Toyota! Thank you What an amazing experience at Molle Toyota! Thank you guys so much! Phil was easy to work with and allowed me ample space and time to make a dec More

by NCAPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil McGan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Molle Toyota responded

We love to hear the wonderful things customers have to say about our team. Thank you for taking the time to share with everyone and welcome to our Molle Toyota Family!

March 24, 2021

Anthony Gooden exceeded my expectations. I was incredibly happy with my experience and will definitely be back for my car needs. Super happy with my purchase! More

by shallynpersell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gooden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

March 24, 2021

Everything was explained to me very Very thoroughly at this is what needed to be done at this appointment and future maintenance or repairs. Very clean facility. Very friendly staff. More

by BONEILL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 24, 2021

Work was done promptly. Service agent Jason called as soon as my car was ready to pack up. I am very pleased with the service. More

by CWSANDY
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Jason. We look forward to seeing you again soon.

March 24, 2021

Very pleased with service and customer service. Very personable, friendly and work was done in a timely manner. Pleasant experience and price was normal pricing. More

by CHOFFMAN339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 23, 2021

The final price on my service was almost exactly what my advisor quoted me when I dropped my vehicle off. Also; my Vehicle was ready a little bit sooner than I was first told it would be. I was impressed wi More

by THOMAS.NETTELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan Darby
Mar 23, 2021 -

Molle Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us.

March 23, 2021

Love Toyota Molle. I was in and out with my oil change and tire rotation. They even fixed my key fob quickly. Waiting area was convenient as well. More

by emosby05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

March 23, 2021

Wish parts and labor were cheaper overall to maintain Toyota parts, but it is what it is. Not understanding why I am being told how many words to use. More

by CAR4138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Molle Toyota responded

Thank you for reviewing Molle Toyota. Have a wonderful day!

March 22, 2021

Horrible. Two hours for a tire rotation with an appointment. All they could/would say was "how sorry they were" and apologize. Not acceptable. There IS a problem. The real kicker was "PATIENCE More

by egroberts45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Seaman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Molle Toyota responded

Thank you for taking the time to share your experience with us. We're terribly sorry to hear that you experienced delays during your service visit. We're passing your note to our management for review and appreciate you letting us know.

Mar 24, 2021 -

egroberts45 responded

As I waited “patiently “ because “patience is golden”, it was easy to hear how many people were having issues with the service. I called from the parking lot , asked for a customer service rep, was on hold for 4 minutes, and finally talked to a “person “ whom I believe was a service rep. that was only very defensive, and I finally hung up on him and did this review when I got home. It is sad that no effort is being made to keep my loyalty! Bring back the days when service was A+!

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