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Molle Toyota
Kansas City, MO
4,776 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,776 reviews
January 28, 2022
Made an appointment at 1:00 PM for an oil change and tire rotation with the promise of 30-45 minutes. My car was ready at 4:30 PM. The service was performed fine, but it felt like my appointment meant noth rotation with the promise of 30-45 minutes. My car was ready at 4:30 PM. The service was performed fine, but it felt like my appointment meant nothing. While I will return, I will ride share or use the shuttle to avoid wasting half a day in the waiting room. More
by svw
Employees Worked With
Gene White
December 23, 2021
I've been buying cars (5) from Molle for a long time. And they always take care of me. Yesterday they were booked, but they got me in by 9am today. Problem solved within an hour. Sean at used cars is the And they always take care of me. Yesterday they were booked, but they got me in by 9am today. Problem solved within an hour. Sean at used cars is the best salesman I've ever worked with since I've been buying cars. I recommend this dealership and salesman to everyone based on my experiences. More
by troydanielboy
Employees Worked With
Shawn Weissenbach, JR Schaffer
December 22, 2021
What a disappointment in sales service. List your vehicles for sale but won’t sell the vehicle to fully qualified, vetted Toyota owner? Sales are reserved to the owners “approved” list. Will have to vehicles for sale but won’t sell the vehicle to fully qualified, vetted Toyota owner? Sales are reserved to the owners “approved” list. Will have to wait till the powers that be feel we’re privileged enough to buy a new car from Molle Toyota. Shameful experience, good luck to the general public. More
by cushbmc
Employees Worked With
JR Schaffer, Nate Morris
Verified CustomerOctober 19, 2021
Simply put Ismael is the GOAT.Before, during, and after Simply put Ismael is the GOAT. Before, during, and after the sale, Ismael was incredibly responsive, not pushy, and got me everything I needed. Simply put Ismael is the GOAT. Before, during, and after the sale, Ismael was incredibly responsive, not pushy, and got me everything I needed. I took notes bc I hope people walk away half as impressed as I was with him. I bought my car ~3 weeks ago and I still vividly remember how well I was treated. More
by Jonnyl05
Employees Worked With
Ismael Sabeha
October 01, 2021
I bought the car from Molle Toyota on June 15, and I was offered with quote of $30,876.79, and I confirmed this prize in email immediately, and I also included this prize in follow-up emails, but when I pic offered with quote of $30,876.79, and I confirmed this prize in email immediately, and I also included this prize in follow-up emails, but when I picked up the car on July 22nd, I was over-charged $200. As this is through Costco-Auto-Program, so I contacted with Costco and the Costco POC agreed with me that is an indecent charge, and thus has contacted with dealer two times, but so far I still didn't hear back, no apology and no refund. By the way, I made exactly same complaint in BBB. More
by Don
Employees Worked With
Rick Gannon
September 20, 2021
Samual was awesome to work with and would definitely come back and recommend them to anyone. My past buying experiences were a bit long and ruff experience but I was in and out with my new car after a short back and recommend them to anyone. My past buying experiences were a bit long and ruff experience but I was in and out with my new car after a short period of time. Samuel was very informative and helpful I recommend if you’re look to purchase a vehicle give Samuel and Molle Toyota a call. More
by denise.kromschroeder
Employees Worked With
Bill Herder, Sam Aubrey
September 19, 2021
I can’t give you 0. And, SKEEZY is not a response option. I plan to take every opportunity to find a way to do so though. This dealership pulled a “bait and switch” on me today. You already had my money as a I plan to take every opportunity to find a way to do so though. This dealership pulled a “bait and switch” on me today. You already had my money as a payment to secure the order of my vehicle, (which you way too quickly refunded) after you told me to stop writing the check for the car I ordered with a $500 payment in July. Molle Toyota after numerous exchanges planned to charge me $2000 more for the vehicle I ordered than the the sales person, Sam Aubrey, told me via documented texts. ( I can provide all of them and a witness to the managers comments). This company used my money to order another car to have to sell on on their lot for $5000 mores than I was quoted. I hope Costco (I was using their car buying program), Molle Toyota, and others see and understand this was completely unethical and most likely illegal practice. If you have any questions, feel free to contact me. I am happy to discuss this directly. More
by slampekc
Employees Worked With
Sam Aubrey
