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Molle Toyota

Kansas City, MO

4.6
4,769 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,769 reviews

April 12, 2022

I inquired about a 12v battery for my Prius. I was told there were none in stock and had been on back order for months. I asked about a suitable replacement and was told “Toyota only recommend More

by chiefsfan1957
Recommend Dealer
No
Employees Worked With
Jordan Darby
Apr 14, 2022 -

Molle Toyota responded

We appreciate your insight and mention of your recent service with us. We apologize we fell short of your expectations. Best Wishes.

February 23, 2022

I just bought a 2021 Venza and was very disappointed in the sales staff’s knowledge of the vehicle’s technology. For example the salesman and the sales manager did not know how to turn off the radio- In f More

by SEM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Stendebach, Tyler Parman, Darnell Johnson
Feb 28, 2022 -

Molle Toyota responded

Thank you for taking the time to leave us a review. I apologize for your experience with our sale department. Our sales manager Tyler Parman spoke with you about bringing your vehicle back to go over the technology, ect. Let us know if we can assist you and we hope to hear from you soon. Take care.

Feb 28, 2022 -

SEM responded

Yes he did ask me to bring it back and he would show me the technology but since he didn’t even know how to turn the radio off I’m not sure it will do me much good

February 16, 2022

Sam was a fantastic dealer to work with and made the buying process incredibly easy by answering any questions I had promptly. More

by Nick Leif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aubrey
Feb 22, 2022 -

Molle Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

January 28, 2022

Made an appointment at 1:00 PM for an oil change and tire rotation with the promise of 30-45 minutes. My car was ready at 4:30 PM. The service was performed fine, but it felt like my appointment meant noth More

by svw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene White
Jan 31, 2022 -

Molle Toyota responded

We would like to apologize for the inconvenience of the wait time to fix your vehicle. We were running behind that day. Please hang in there and we look forward to providing an improved experience on your next visit.

January 15, 2022

This dealer car is vey nice and experienced that made me feel comfortable and very happy More

by Ngocmuoilam
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Aubrey
Jan 17, 2022 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 13, 2022

This is our third vehicle from Molle and each transaction has been an absolute pleasure. More

by J.RUIZ7264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke, Sam Aubrey
December 23, 2021

I've been buying cars (5) from Molle for a long time. And they always take care of me. Yesterday they were booked, but they got me in by 9am today. Problem solved within an hour. Sean at used cars is the More

by troydanielboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weissenbach, JR Schaffer
Dec 23, 2021 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2021

What a disappointment in sales service. List your vehicles for sale but won’t sell the vehicle to fully qualified, vetted Toyota owner? Sales are reserved to the owners “approved” list. Will have to More

by cushbmc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JR Schaffer, Nate Morris
November 21, 2021

I always get great service, and I always recommend this location to my friends and family. More

by cvestrada2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Nov 22, 2021 -

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2021

Simply put Ismael is the GOAT.Before, during, and after Simply put Ismael is the GOAT. Before, during, and after the sale, Ismael was incredibly responsive, not pushy, and got me everything I needed. More

by Jonnyl05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha
Oct 20, 2021 -

Molle Toyota responded

It’s great to know that Ismael was able to give you the car-buying experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it!

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