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Molle Toyota

Kansas City, MO

4.7
4,776 Reviews

601 West 103rd Street

Kansas City, MO

64114

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Showing 4,776 reviews

May 15, 2023

Amazing staff, very insightful and so willing to help out customers. Will definitely buy my new car here. Thanks More

by Scooby
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Crummey
May 16, 2023 -

Molle Toyota responded

Thank you for being our customer, we appreciate your wonderful review! We are thrilled that you had a great experience!

May 10, 2023

We love coming to Molle Toyota. We've had nothing but excellence service from sales to maintenance to financing. Langdon, Rodney and Jason McAfee were all great to work with. They a More

by CarolDelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason McAfee, Rodney Skaggs, Langdon Douglas
May 12, 2023 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

April 25, 2023

Samuel rocks. He helped us set up our new RAV4 Prime in record time. We highly recommend Samuel and Molle Toyota. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Schaffer, Sam Aubrey
Apr 26, 2023 -

Molle Toyota responded

Thank you Chris for your business and for the kind words about Sam!

March 30, 2023

Purchased a used car this past weekend and Randy made it so easy and was not pushy at all. I would recommend anybody to him and also to Molle for the ease of the whole buying process! Thank you so much More

by j.k.secrest.12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Stendebach, Darnell Johnson
Mar 31, 2023 -

Molle Toyota responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about Randy. We look forward to seeing you again soon.

March 20, 2023

Sam is professional, serves with exceptional integrity! . I will return here again absolutely! Sam ALSO changed my flat tire, I created the first time I drove my new car 💕 Molle is the best, most helpfu More

by cindygentry3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aubrey
Mar 20, 2023 -

Molle Toyota responded

Thank you, Cindy! It's great to see that Sam provided you with a truly exceptional buying experience! It was a pleasure working with you, and we hope to see you again!

December 28, 2022

Justin is the WORST manager! He has the worst attitude. Unwilling to help anyone. When I asked him for more clarity what was wrong with my car he said “do you want it fixed or n More

by Brendag816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ayers, Dana Davis, Jason Murray
December 17, 2022

This dealership is awesome! Special shout out to Rodney S. and Bob H.! They helped me get into a new car with zero hassle! More

by ECL22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Skaggs, Bill Herder, Todd Henston, Langdon Douglas
Dec 19, 2022 -

Molle Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 29, 2022

Langdon is absolutely amazing! I will be his customer for life. He has been a lot of fun to work with. More

by pbowers5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon Douglas
Nov 29, 2022 -

Molle Toyota responded

Thank you for your wonderful feedback! It's great to see that Langdon provided you with a truly exceptional buying experience! It was a pleasure working with you, and we hope to see you again!

November 03, 2022

I traded a Toyota Tacoma 4x4 for a used vehicle on their lot. They were not at all willing to negotiate either the price of their vehicle, or the ridiculous offer they made for mine. I couldn't get them to More

by rlo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason McAfee, JR Schaffer, Langdon Douglas
Nov 10, 2022 -

Molle Toyota responded

Thank you for reaching out. I did some digging and found out that your vehicle not only needed tires but also needed an air filter, oil change, front brakes, front brake rotors, the rear brake drums had to be cleaned and adjusted and it need an alignment. The trade in number we gave you (that you agreed to) was a couple hundred under KBB "good condition" since it needed work done to it. If you were this unhappy, then why did you sign the documents and agreed to the trade in number. We always give choices, never force or perused and you chose to make this deal.

Nov 11, 2022 -

rlo responded

You are wrong about the KBB value. You sold my truck in 1 day for 6300 dollars more than you gave me!! You can do a lot of brake jobs and tires for 6300!! According to the photos, you didn't even put tires on it!! Do you always put $15 dollars worth of gas in your customer's vehicle when they buy one from you?? You probably should let your customers know. That's a great selling point!!

October 15, 2022

I never heard back from Anthony. two other folks sent emails but NO response to my problem. I don't understand who is getting my license plate renewed on this leased car. I need t More

by ronstanke
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Gooden
Oct 17, 2022 -

Molle Toyota responded

Our sales manager reached out to you today to answer your question. Glad this is resolved, have a wonderful day!

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