Mohawk Honda - Service Center

We had the starter go on our 2007 CRV yesterday. I am very pregnant and our little girl is due next week. Every place we contacted said they couldn’t help us for weeks. Having a reliable car to make I am very pregnant and our little girl is due next week. Every place we contacted said they couldn’t help us for weeks. Having a reliable car to make it to the hospital is extremely important and we were stressed. I was lucky enough when I reached out to contact Mohawk Honda that Ashley Dobbs was the one to respond. She was so kind, positive and helpful. She got us right in and made sure that we had a rental if need be. She worked hard to make sure our car was accessed quickly and even made sure it was fixed the same day. She kept in communication with me during the process & even considered our other concerns to make sure we got the best deal. Her kindness made our entire day. We feel completely lucky to have been treated with such priority before our little girl comes into the world. Thank you Ashley for being an absolute gem, you saved our day! And we will definitely be going back to Mohawk Honda in the future because of how she treated us. More

I recently had my 1st experience with Mohawk Honda and it was incredible!! Stephanie took my call and determined that my problem may be covered due to a recall issue. AAA towed my car to the dealership and G was incredible!! Stephanie took my call and determined that my problem may be covered due to a recall issue. AAA towed my car to the dealership and Gunnar Schifley was my service advisor. Best customer service person I have EVER encountered hands down. Gunnar sent Julie to pick me up in Amsterdam; about 30 miles away and had a brand new Honda HRV reserved for me to rent for $50 a day-Enterprise wanted $130 a day. The car was repaired at NO CHARGE and they did a multipoint inspection that was very thorough also. This dealership is the most efficient operation I have dealt with, and I am very grateful to them for going above and beyond to get my beloved Honda Fit back up and running perfectly! Gunnar could be in a TV commercial; his empathy and professionalism was OUTSTANDING and you are lucky to have him representing your company! More

Travis is an amazing person. Professional, sincere and dedicated. He is relentless and indefatigable in getting you the vehicle you want at the most competitive price. Today it Professional, sincere and dedicated. He is relentless and indefatigable in getting you the vehicle you want at the most competitive price. Today it is so hard to trust anyone but you can trust Travis. This man went above and beyond to get me the Jeep of my dreams!! More

Very honest and friendly, they go the extra mile to help you. Have bought multiple cars there. THEY ARE PET FRIENDLY TOO! you. Have bought multiple cars there. THEY ARE PET FRIENDLY TOO! More

The service I received from John Higgins was nothing short of stellar. He was able to address both my problem and my many questions. He was able to get me in for an appointment quickly and my drop off a short of stellar. He was able to address both my problem and my many questions. He was able to get me in for an appointment quickly and my drop off and pick up service was amazing. I highly recommend this dealer for both sales and service to my friends!! More

Was assisted by Ashley today for a walk-in NYS inspection. She called me after their complementary multipoint inspection and walked me through everything. Loved that nothing was "sold" to me. They inspection. She called me after their complementary multipoint inspection and walked me through everything. Loved that nothing was "sold" to me. They even were able to work with me on pricing for a rear rotor replacement when I expressed that I had a budget to meet. Great experience. Will definitely return for all future service needs. More

After two trips to trips to the service center for warranty work on my 2019 Dodge Van we bought in 2020. The transmission had to be replaced. My new service advisor John Higgins (senior advisor) a warranty work on my 2019 Dodge Van we bought in 2020. The transmission had to be replaced. My new service advisor John Higgins (senior advisor) and his Technician John B. were absolutely fantastic in diagnosing the problem and ensuring that all the work was covered under warranty. John Higgins and .John B. the Technician is very professional and did an excellent repair explanation.. Those two deserve public recognition for a great experience. I was referred my Your Employee Scott Risley and his Mother who speak nothing but great things about John Higgins in resolving problems and completing things in a most Expeditious way.... More

They did great from start to finish. Kern did great finding a nice car that i could afford and was nicer and newer than what I was in. Justin was great with the papers and the warranty Kern did great finding a nice car that i could afford and was nicer and newer than what I was in. Justin was great with the papers and the warranty and Todd was great going over and getting me accustomed to my new car. They were all great as a team and making me feel like a part of it all. More

All the times I have had to bring my car in for service, I have had the best service experience I have ever had at any dealership. I have had the pleasure of dealing with good, honest, genuine, friendly ded I have had the best service experience I have ever had at any dealership. I have had the pleasure of dealing with good, honest, genuine, friendly dedicated individuals who go above and beyond to make sure the customer is happy. They are reasonable to deal with on every level. I will be returning many times for services that I need. Thank you so much for taking such great care of me and my car More

Douglas Glass handled servicing of my 2021 Civic so well. Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finis Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finish the service, close out. Team is awesome! Mohawk Honda best dealer for me! More