Doug Glass

Friendly and knowledgeable staff. Breanna Hanson, John Lucas and Alex, Jake and Andy Pullar did a great job finding the right car/ package for me.Breanna is great sales person, enthusi Breanna Hanson, John Lucas and Alex, Jake and Andy Pullar did a great job finding the right car/ package for me.Breanna is great sales person, enthusiastic, and focused on customer satisfaction. More

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I went to Mohawk Honda today to get my 2025 Honda Hybrid inspected and to talk to someone about scratches on my car. As a background, the scratches came from a local car wash. My wife took the Honda there a inspected and to talk to someone about scratches on my car. As a background, the scratches came from a local car wash. My wife took the Honda there and she didn’t notice the scratches until later the next day. We have been going to this car wash for years without incident so I thought the scratches may have come from somewhere else. A week or so later my wife and I took our 2 cars at the same time to that same car wash. To make sure we sent the first car (a KIA) through first and it was fine. It was clean with no scratches. Right after, we then sent the Honda through and it came out with new scratches to the top of the car. This told me that there was a problem with the paint job. Also I have friends that have subscriptions to this car wash and they have never had a scratch on their cars. When I went to drop my car off I showed them the scratches and they sent a person out to look at it. I began explaining that I felt that there was something wrong with the paint job and their technician immediately began talking over me and said it wasn’t possible. I explained that I’ve gone there many times with other cars without incident but the 2 times my Honda went through it was scratched. Also I told him that my KIA went through right before the Honda and it was fine. He kept interrupting me which I thought was very unprofessional so I left. I returned to pick up my car and I showed Doug (the guy at the desk that I had also talked to about it) an article about 2025 Hondas having bad paint jobs (google it) that chip and scratch easily. He looked at it and said “so?” I said “this isn’t just coming from me, other people are saying it.” He told me to take it somewhere else and have them look at it which doesn’t help at all Logically, if my other car, my previous cars, and my friends cars go through that car wash with no incidents but my Honda goes through twice and gets scratches both times, it’s probably a problem with the paint job, especially since other people are complaining about it too. I understand it’s a business and I don’t want something for free. I found their sales staff to be great (I worked with Dalton who was super) but their service department isn’t. They talked over me and they were flat out rude. It’s sad that one department can ruin an otherwise good dealership. Tim More

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Jenn and Kristie were amazing at helping get me into my new vehicle and explain all the features and all the questions I had for this car . Amazing people at this dealership thank you new vehicle and explain all the features and all the questions I had for this car . Amazing people at this dealership thank you More

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this has been my dealer for over 20 years . . the all are wonderful! my salesperson Mike Bennice is the best and has been with me since the first honda CRV thanks to all departments!! i va . the all are wonderful! my salesperson Mike Bennice is the best and has been with me since the first honda CRV thanks to all departments!! i value your service More

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Andrew was very knowledgeable and professional when orientating me with the vechile I purchased. He clearly described the different functions of the vechile in detail, made you feel comfortable, and st orientating me with the vechile I purchased. He clearly described the different functions of the vechile in detail, made you feel comfortable, and stayed always available if any further questions. More

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It is such a pleasant experience every time I have service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their guarantee of their product for me. The job was done to perfection! This happened all because of Michael Malone, Service Drive Coordinator. He gets 5 stars from me! Thank you!! More

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Mohawk Honda truly treated me like royalty! From the time I arrived with my vehicle to the time I left with my vehicle, I was informed as to what was happening and all of my questions answered. From the time I arrived with my vehicle to the time I left with my vehicle, I was informed as to what was happening and all of my questions answered. I came in hoping the lifetime warranty I had for Simonize Glasscoat I had purchased with my new Civic in 2015, would cover visible blistering on the spoiler. Simonize would not cover the damage.I couldn't believe this response from Simonize! I went to the dealership to see if they could suggest something I could do to fix the problem. I figured they were helpless in the situation. Before I knew it, Michael Malone, Service Drive Coordinator was there to do anything he could to help solve the issue. Michael took the issue into his own hands and told me not to worry, he would do whatever possible to restore the spoiler as it was before the damage. and he did! My car restoration is beautiful, like new, and finished in the allotted time!! I couldn't be happier; Mohawk Honda, you have a customer for life. I can't thank you enough!!! More

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Great customer service. I was able to get a better car than I was expecting! Easiest car buying experience ever! I was able to get a better car than I was expecting! Easiest car buying experience ever! More

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Douglas Glass handled servicing of my 2021 Civic so well. Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finis Gave me updates so I managed my wait time. And worked on the 4 items I needed addressed. And when he went on break had my favorite John Higgins finish the service, close out. Team is awesome! Mohawk Honda best dealer for me! More

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All the times I have had to bring my car in for service, I have had the best service experience I have ever had at any dealership. I have had the pleasure of dealing with good, honest, genuine, friendly ded I have had the best service experience I have ever had at any dealership. I have had the pleasure of dealing with good, honest, genuine, friendly dedicated individuals who go above and beyond to make sure the customer is happy. They are reasonable to deal with on every level. I will be returning many times for services that I need. Thank you so much for taking such great care of me and my car More

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