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414 Reviews of Mohawk Honda - Service Center
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July 17, 2016
Friendly and helpful staff I worked with Katie Gattuso and she was very friendly. She helped me get into a new 2016 Honda Civic. The whole staff kept the whole buying process mo I worked with Katie Gattuso and she was very friendly. She helped me get into a new 2016 Honda Civic. The whole staff kept the whole buying process moving along and was able to drive my new Civic home that day. I would recommend Katie and Mohawk Honda. More
by lighthousediva
Employees Worked With
Kelly Simone, Kaitlin Gattuso, Rachel Dobies
July 12, 2016
Service Dept for Honda Odyssey & Civic I have been a car owner for 30 years now. I am on my 3rd Honda. My husband on his first. We use this dealership to service our Honda's all the time. T I have been a car owner for 30 years now. I am on my 3rd Honda. My husband on his first. We use this dealership to service our Honda's all the time. This dealership is by far the most honest and fair place I have been to. I have been to Honda Dealerships in Massachusetts, California and a few here in NY until finally settling on this one. I have never had a bad experience. I call Nick F. when I need my car serviced and he is always so professional and gets right back to me. He will let me know when there is a coupon available and he's also alerted me to things like my inspection sticker expiring, etc. A car dealership with Integrity is hard to come by these days! More
by Kristen
May 31, 2016
Top-notch customer service and auto repair Mohawk Honda continues to provide the best in professional and genuinely friendly customer service I have ever experienced -- in any industry! My CRV Mohawk Honda continues to provide the best in professional and genuinely friendly customer service I have ever experienced -- in any industry! My CRV is the 3rd car I bought from Mohawk Honda (and my 6th Honda all told.) I brought my car in today to have it checked because my daughter and I are taking a 3,000 road trip in 2 days. Service Advisor Nicole Kearbey saw me from a distance, recognized me & approached me with a smile. Nicole is truly an asset to Mohawk Honda -- she is professional, super-friendly, shows genuine care and concern for her customers and really knows her job!! On the one hand, I wasn't thrilled to learn that my suspension was shot (2006 CRV) and I needed rear brakes, but I am eternally grateful that both Nicole and the technician(s) who fixed my car were very thorough, ensuring us a safe vehicle and a safe trip. Nicole went the extra mile to put warranty work through for me, and even offered to get lunch for me if I so desired. I would highly, HIGHLY recommend Mohawk Honda and particularly, Nicole Kearbey. She is an incredible asset to the organization. When they say "we go out of our way to please you," they mean it. And they do! More
by Romana
Employees Worked With
Nicole Kearbey
May 28, 2016
Service Department was the issue..Sales was excellent I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not done and I could not wait for it any longer. More
by phyllis22
Employees Worked With
Other Employees :
Michael Speranza, Ashley Taber, Amber Young
May 07, 2016
Staff you can trust Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S20 Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S2000 and they'll take care of you. Mohawk is the only place I know of locally with an in-ground rack to accommodate your low car! More
by Mark L
April 23, 2016
Still in SHOCK We owned a 2010 Insight and our car was recalled for the Air bags.When WE took our Insight in for the recall , Kelly knew My Wife was just diagnosed w We owned a 2010 Insight and our car was recalled for the Air bags.When WE took our Insight in for the recall , Kelly knew My Wife was just diagnosed with Brain Cancer and gave us a New loaner to use till our Insight was fixed.Kelly called us and told us that our car was ready,so We went in . We really Loved the CRV and inquired how we could purchase this vehicle. Kelly sent us to Jen DeCiero a great person to help us possibly purchase or lease a CRV. Next thing We know Mike Speranzo and Mr. Nick Bonarrigo and Jen were whipping up a lease program on a Brand New CRV. We are still in Shock that We are in our First new vehicle. We will never be able to Thank the Staff at Mohawk Honda enough!!!!! More
by MICHAEL W BARKLEY
Employees Worked With
Mr. Nick Bonarrigo incredible person !!!!!!! THANK you, Michael Speranza, Kelly Simone, Jen DiCiero
April 23, 2016
very professional I ended up with a maintenance problem -was very disatisfied but they were extremely patient and helpful. I left there with a new leased vehicle?? I ended up with a maintenance problem -was very disatisfied but they were extremely patient and helpful. I left there with a new leased vehicle?? More
by Honda girl
April 05, 2016
Incredible Customer Service I would like to give a huge THANK YOU to Andrew G. and all the staff at Mohawk Honda. In March Andy G. went above and beyond for myself and family I would like to give a huge THANK YOU to Andrew G. and all the staff at Mohawk Honda. In March Andy G. went above and beyond for myself and family he has set a new standard for customer service. On a rainy morning in March I was stranded in a parking lot trying to fix the safety lock on my car door that my son had been playing with and now was not able to close my door. I had no idea was I was going to do until I saw Andy G. drive by in a Pilot with the Mohawk Honda logo written across the side. I flagged him down and asked him if there was anyway he could give me some assistance. In the rain Andy tried the best he could to fix the door because he was unable to he told me to take his car and he would take mine to the service center for me. I could not believe my ears, he wanted me to take his car? Who does that? Andy did!! He told me to think nothing of it and asked me what time I should meet him back here with to switch cars. Andy was so accommodating it was unbelievable. I got in Andy's car and headed to work. He had found a way to rig my car door shut for the 15 miles in the rain he had to drive it to the service center. I have owned several Hondas over the last decade and have never experienced such a high level of customer service. Not only were they great to work with from start to finish on the sale/trade in on my car but the service and follow up after is top notch. I would highly recommend Mohawk Honda. THANK YOU AGAIN! Christina B. More
by chalgba226
Employees Worked With
Andrew Guelcher
April 01, 2016
Surprise Got a call for their vehicle exchange program. My 2014 CRV which I loved. Worked their magic. Surprise... Went home with a 2016 CRV. Thank you!!! Got a call for their vehicle exchange program. My 2014 CRV which I loved. Worked their magic. Surprise... Went home with a 2016 CRV. Thank you!!! More
by GrayCRV2
Employees Worked With
Michael Speranza, Tim Pilipovic, Kaitlin Gattuso
March 30, 2016
nice upgrade my car went into dealership for its annual inspection and after getting there was pleased to find out it was a valuable trade in. with some discussion my car went into dealership for its annual inspection and after getting there was pleased to find out it was a valuable trade in. with some discussion, we decided to go to a new car lease. More
by marchcar
Employees Worked With
