Mohawk Honda - Service Center

beyond excellent customer service My car needed an oil change and transmission fluid change and I had an appointment scheduled for 9am. My car was done, perfectly within the time limit My car needed an oil change and transmission fluid change and I had an appointment scheduled for 9am. My car was done, perfectly within the time limit Nicole told me and everything was seamless. It was stress free...just the way I like to feel at a dealership!! I will tell everyone!! :-) More

Treated like royalty! Was in to have a minor repair and was treated to a full detail!!! My service advisor, Nick Franzese, checked on my during my wait to update me on pro Was in to have a minor repair and was treated to a full detail!!! My service advisor, Nick Franzese, checked on my during my wait to update me on progress and make sure I didn't need anything. My 2016 Pilot - which I absolutely love (thank you Linda Vasko!!!)- looks like new! A dream to drive! More

Love my new CRV. Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features I wanted and the manager offered a good price. How could I refuse. More

Terrible Totally clueless to what he is doing. Wasnt nice to work with. Called numerous times to follow up on my vehicle, left voice mails and never got a resp Totally clueless to what he is doing. Wasnt nice to work with. Called numerous times to follow up on my vehicle, left voice mails and never got a responce back. When I went to pick up vehicle, he was too busy having a conversation with all the women in the back room that he didnt even care to talk with me. He walked down and threw my uncomplete paperwork to the young girl working on the end who was beyond busy trying to finish her work up. I felt horrible for her. She was overwhelmed as is and he did nothing as a MANAGER to help. I was EXTREMELY unhappy with my service visit, and the issue didnt even get fixed. Will no longer be servicing my vehicle there. More

Friendly and helpful staff I worked with Katie Gattuso and she was very friendly. She helped me get into a new 2016 Honda Civic. The whole staff kept the whole buying process mo I worked with Katie Gattuso and she was very friendly. She helped me get into a new 2016 Honda Civic. The whole staff kept the whole buying process moving along and was able to drive my new Civic home that day. I would recommend Katie and Mohawk Honda. More

Service Dept for Honda Odyssey & Civic I have been a car owner for 30 years now. I am on my 3rd Honda. My husband on his first. We use this dealership to service our Honda's all the time. T I have been a car owner for 30 years now. I am on my 3rd Honda. My husband on his first. We use this dealership to service our Honda's all the time. This dealership is by far the most honest and fair place I have been to. I have been to Honda Dealerships in Massachusetts, California and a few here in NY until finally settling on this one. I have never had a bad experience. I call Nick F. when I need my car serviced and he is always so professional and gets right back to me. He will let me know when there is a coupon available and he's also alerted me to things like my inspection sticker expiring, etc. A car dealership with Integrity is hard to come by these days! More

Top-notch customer service and auto repair Mohawk Honda continues to provide the best in professional and genuinely friendly customer service I have ever experienced -- in any industry! My CRV Mohawk Honda continues to provide the best in professional and genuinely friendly customer service I have ever experienced -- in any industry! My CRV is the 3rd car I bought from Mohawk Honda (and my 6th Honda all told.) I brought my car in today to have it checked because my daughter and I are taking a 3,000 road trip in 2 days. Service Advisor Nicole Kearbey saw me from a distance, recognized me & approached me with a smile. Nicole is truly an asset to Mohawk Honda -- she is professional, super-friendly, shows genuine care and concern for her customers and really knows her job!! On the one hand, I wasn't thrilled to learn that my suspension was shot (2006 CRV) and I needed rear brakes, but I am eternally grateful that both Nicole and the technician(s) who fixed my car were very thorough, ensuring us a safe vehicle and a safe trip. Nicole went the extra mile to put warranty work through for me, and even offered to get lunch for me if I so desired. I would highly, HIGHLY recommend Mohawk Honda and particularly, Nicole Kearbey. She is an incredible asset to the organization. When they say "we go out of our way to please you," they mean it. And they do! More

Service Department was the issue..Sales was excellent I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not I brought my 2012 Honda Fit in to have the recalled airbag replaced.They told me that when it was finished it would be washed and vacuumed,it was not done and I could not wait for it any longer. More

Staff you can trust Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S20 Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S2000 and they'll take care of you. Mohawk is the only place I know of locally with an in-ground rack to accommodate your low car! More

Still in SHOCK We owned a 2010 Insight and our car was recalled for the Air bags.When WE took our Insight in for the recall , Kelly knew My Wife was just diagnosed w We owned a 2010 Insight and our car was recalled for the Air bags.When WE took our Insight in for the recall , Kelly knew My Wife was just diagnosed with Brain Cancer and gave us a New loaner to use till our Insight was fixed.Kelly called us and told us that our car was ready,so We went in . We really Loved the CRV and inquired how we could purchase this vehicle. Kelly sent us to Jen DeCiero a great person to help us possibly purchase or lease a CRV. Next thing We know Mike Speranzo and Mr. Nick Bonarrigo and Jen were whipping up a lease program on a Brand New CRV. We are still in Shock that We are in our First new vehicle. We will never be able to Thank the Staff at Mohawk Honda enough!!!!! More