Mohawk Honda - Service Center

Excellent service call 9/14 Brought my 05 Accord in today, as I do every year, for its NYS Inspection and Brian, and the entire service team, did a great job for me--not only ex Brought my 05 Accord in today, as I do every year, for its NYS Inspection and Brian, and the entire service team, did a great job for me--not only expeditiously completing the inspection but also warning me about a rust problem in the rear brakes so I was able to elect repair of this problem before it caused serious damage. VERY preventative service which is what I really appreciate about MoHonda, especially LISA, the service manager, who has that department running likely 'a finely tuned machine'!!My choice for all maintenance and repair work since I got the car in 2005. More

Smooth as Silk This past Saturday (8/27/16) was my first occasion to visit Mohawk Honda for service since purchasing my new Honda HR-V. It was just as smooth as my This past Saturday (8/27/16) was my first occasion to visit Mohawk Honda for service since purchasing my new Honda HR-V. It was just as smooth as my experience in buying the car. In greeting me, Bridgette was courteous and friendly and within just a few minutes, my car was rolling in for its initial service. The customer waiting area is large and open and provides one with newspapers to read, TV to watch and WiFi internet connectivity. When my car was ready, Bridgette carefully explained the basic service performed and the complementary multi-point inspection that Mohawk Honda routinely does for customers. It was a very satisfying experience and I left with the same smile I had on my face when I drove in. Mohawk Honda is a top-shelf dealership with top notch personnel like Bridgette who did a nice job of navigating my initial service visit. More

Service review Always good service. Took my aged Honda in for a routine oil change, and they performed the routine multi-point inspection. I have taken my car ther Always good service. Took my aged Honda in for a routine oil change, and they performed the routine multi-point inspection. I have taken my car there several times and I have never felt like they are selling me parts or services I don't need. Only a few times have I had a "surprise" where an additional repair or service was needed, but both of those were reasonable given the age of my car, the mileage (serpentine belt) and the last time the service was performed (brake fluid). They have a large comfortable waiting area so it's not a problem to wait on the car during service. More

FANTASTIC! I went into Mohawk Honda to get an oil change on my Odyssey and test drive a Fit. I walked out with a deal on a 2016 Fit. Whitney was fabulous. I w I went into Mohawk Honda to get an oil change on my Odyssey and test drive a Fit. I walked out with a deal on a 2016 Fit. Whitney was fabulous. I would highly recommend that people go to Mohawk Honda if they are interested in buying a new car. It is not your typical "car buying" experience. More

Better than Saratoga Honda Brought my car to Mohawk Honda for oil change, tire rotation, and state inspection. Everything went fine (except for damaged brakes which were as rec Brought my car to Mohawk Honda for oil change, tire rotation, and state inspection. Everything went fine (except for damaged brakes which were as received from original purchase from Saratoga Honda). Even received 1/2 price NYS inspection. I have used this dealer since my disappointing experience with Saratoga Honda. I guess when you buy two accords you should not expected a delivery issue to be addressed. But then again your losing business Saratoga. Randy C. More

Vince is terrific! I've had my car in 3 times in the past 2 months and each time I've been lucky enough to get Vince. He is cheerful, understanding, reassuring and expl I've had my car in 3 times in the past 2 months and each time I've been lucky enough to get Vince. He is cheerful, understanding, reassuring and explains things well. Plus, the work is always done when he said it would be or sooner. And with all the work I've had done recently he threw in new wiper blades today. Vince's is the best! More

beyond excellent customer service My car needed an oil change and transmission fluid change and I had an appointment scheduled for 9am. My car was done, perfectly within the time limit My car needed an oil change and transmission fluid change and I had an appointment scheduled for 9am. My car was done, perfectly within the time limit Nicole told me and everything was seamless. It was stress free...just the way I like to feel at a dealership!! I will tell everyone!! :-) More

Treated like royalty! Was in to have a minor repair and was treated to a full detail!!! My service advisor, Nick Franzese, checked on my during my wait to update me on pro Was in to have a minor repair and was treated to a full detail!!! My service advisor, Nick Franzese, checked on my during my wait to update me on progress and make sure I didn't need anything. My 2016 Pilot - which I absolutely love (thank you Linda Vasko!!!)- looks like new! A dream to drive! More

Love my new CRV. Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features Staff were courteous, helpful and made me an offer I couldn't refuse. I did not plan on purchasing yet. The sales person pointed out all the features I wanted and the manager offered a good price. How could I refuse. More

Terrible Totally clueless to what he is doing. Wasnt nice to work with. Called numerous times to follow up on my vehicle, left voice mails and never got a resp Totally clueless to what he is doing. Wasnt nice to work with. Called numerous times to follow up on my vehicle, left voice mails and never got a responce back. When I went to pick up vehicle, he was too busy having a conversation with all the women in the back room that he didnt even care to talk with me. He walked down and threw my uncomplete paperwork to the young girl working on the end who was beyond busy trying to finish her work up. I felt horrible for her. She was overwhelmed as is and he did nothing as a MANAGER to help. I was EXTREMELY unhappy with my service visit, and the issue didnt even get fixed. Will no longer be servicing my vehicle there. More