Mohawk Honda - Service Center

It was great Comfy chairs in the waiting room and nice people all around. I had a service plan so my oil change and tire rotation was free which always makes me a Comfy chairs in the waiting room and nice people all around. I had a service plan so my oil change and tire rotation was free which always makes me a happy customer. More

Integrity, Honesty & Ultimate Customer Service A few years ago, my wife and I were in the market for a later model pre-owned car. The experience around the Capital District in NY was depressing to A few years ago, my wife and I were in the market for a later model pre-owned car. The experience around the Capital District in NY was depressing to say the least. That is, until we came to Mohawk Honda. The salesman found financing with no problem and there wasn't any pressure, nonsense or sleaze.... Fast-forward to 2016, the car, a 2008 Accord, started making a screech noise at cold start up. I called the service department and they took care of it, no charge!....a six hour engine repair job, no charge, parts and labor included! I have sent others here, before today's experience, just based upon the great way we were treated during the sale process. Everyone in our region should give them a try when looking for a new or pre-owned vehicle. Sincerely & gratefully, Frank & Sheila Torncello More

Service I love the service part of this dealership. They had no opening and I told them I was leaving in three days for a cross country trip and I needed to g I love the service part of this dealership. They had no opening and I told them I was leaving in three days for a cross country trip and I needed to get this fixed as soon as possible and they got me in the next day even though they were completely booked up. Bridgette is wonderful, very funny and makes you feel like family. More

Service above and beyond expectations! My battery died with no warning and I was only about 1 mile away from Mohawk Honda. I'm a health care professional who needed to be at my next clinic My battery died with no warning and I was only about 1 mile away from Mohawk Honda. I'm a health care professional who needed to be at my next clinic in one hour. I decided to call the service department to see if they could help. Best decision ever! Doug Glass came up with a solution that not only started my car, but got a new battery installed in record time. I was only 5 minutes late to my next clinic. Thank you, Doug, for making an excellent service opportunity out of a car breakdown! More

They make me feel important. I've been going to Mohawk Honda for years and their perfection is proven in their customer service. Even though I came in today for an inspection, I w I've been going to Mohawk Honda for years and their perfection is proven in their customer service. Even though I came in today for an inspection, I was asked if there were any other potential issues they could lool into. I didn't need to, because Hondas have been the best cars I have ever owned. In fact my whole family drives a civic. More

Service Department Nick Franzese was a used help with my CRV visit. It needed some unexpected work and Nick made sure I got the best price and the work was done quickly. Nick Franzese was a used help with my CRV visit. It needed some unexpected work and Nick made sure I got the best price and the work was done quickly. More

Problem Free with Mohawk Honda I purchased 2 Honda's from Mohawk Honda and have always brought them back for service. I recently brought my Honda in for an oil change and a brake c I purchased 2 Honda's from Mohawk Honda and have always brought them back for service. I recently brought my Honda in for an oil change and a brake check. My brakes needed to be changed and Bridgette kept me informed as to what was happening the entire time (2.5 hrs). I have NEVER had a bad experience with Mohawk Honda. More

Service This service department is all about the customer. Someone greets you as soon as you pull in to check you in. Very pleased! Never a lengthy wait. Als This service department is all about the customer. Someone greets you as soon as you pull in to check you in. Very pleased! Never a lengthy wait. Also a great buying experience. More

Great experience I brought my car in for a factory recall and oil change. Un the process, they discovered a nail in the tire and fixed everything in a reasonable time I brought my car in for a factory recall and oil change. Un the process, they discovered a nail in the tire and fixed everything in a reasonable time period. Everyone was helpful and efficient! More

Inspection, brakes and AC I went to Mohawk Honda for my NYS inspection. I love that they have Saturday hours. I asked them to check the brakes and AC. Both needed to be repaire I went to Mohawk Honda for my NYS inspection. I love that they have Saturday hours. I asked them to check the brakes and AC. Both needed to be repaired. They finished everything within a few hours (earlier than they originally estimated) and it cost less than my previous brake job at my dealership (Lia Nissan, Saratoga). I like dealing with the same person when I drop it off and when I pay, makes it that much simpler! More