Mohawk Honda - Service Center

It is such a pleasant experience every time I have service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their service done at this dealership. On Dec. 12, 2022, I had my spoiler re-Simonized. It was done free of charge because Simonize would not honor their guarantee of their product for me. The job was done to perfection! This happened all because of Michael Malone, Service Drive Coordinator. He gets 5 stars from me! Thank you!! More

Very much pleased with this entire dealership. The salesman was very pleasant and not pushy. The finance guy was great also as was Abby the girl that showed me all the workings of the truck. The salesman was very pleasant and not pushy. The finance guy was great also as was Abby the girl that showed me all the workings of the truck. More

It was a nice easy process the staff there is excellent, Luis was a great help, same with the entire staff Luis was a great help, same with the entire staff More

Bri took immeasurable time w/me to teach me @ least 10? /so many features on my Fit today! I cannot say enough great things about my experience, including Nicole's (yet again) so professional attention. Tha /so many features on my Fit today! I cannot say enough great things about my experience, including Nicole's (yet again) so professional attention. Thank you More

Mohawk Honda truly treated me like royalty! From the time I arrived with my vehicle to the time I left with my vehicle, I was informed as to what was happening and all of my questions answered. From the time I arrived with my vehicle to the time I left with my vehicle, I was informed as to what was happening and all of my questions answered. I came in hoping the lifetime warranty I had for Simonize Glasscoat I had purchased with my new Civic in 2015, would cover visible blistering on the spoiler. Simonize would not cover the damage.I couldn't believe this response from Simonize! I went to the dealership to see if they could suggest something I could do to fix the problem. I figured they were helpless in the situation. Before I knew it, Michael Malone, Service Drive Coordinator was there to do anything he could to help solve the issue. Michael took the issue into his own hands and told me not to worry, he would do whatever possible to restore the spoiler as it was before the damage. and he did! My car restoration is beautiful, like new, and finished in the allotted time!! I couldn't be happier; Mohawk Honda, you have a customer for life. I can't thank you enough!!! More

This dealership has excellent customer focused Service personnel. Please know Service Advisor John Higgins was awesome in all the recent encounters I had at Mohawk Honda. He offered suggestions, guidance personnel. Please know Service Advisor John Higgins was awesome in all the recent encounters I had at Mohawk Honda. He offered suggestions, guidance and direction with issues I was experiencing or that the service techs found while working on my car. I have been a supervisor and manager over 38 years in a call center environment and I know what providing customer service looks like. I would like to have John on my team. More

I left my Pilot for service this morning. While doing the check-in paperwork, I got a telephone call that my 90-year old mother had fallen. John Higgins overheard the conversation and offered While doing the check-in paperwork, I got a telephone call that my 90-year old mother had fallen. John Higgins overheard the conversation and offered to shuttle me wherever I had to go. I didn’t think it was necessary until I received a couple more calls while I was waiting. I told John what was going on and he immediately set me up with a shuttle. Jim drove me over and later in the day, Bill brought me back. I want to commend your dealership on its customer service and thank those 3 outstanding employees. More

Call Mohawk Honda is the best dealership in New York and very helpful thank you. very helpful thank you. More

I brought my car in several times for service here at Mohawk Honda and I can honestly say I have never received such good service as I did with John , he is so very helpful and one of a kind and it was Mohawk Honda and I can honestly say I have never received such good service as I did with John , he is so very helpful and one of a kind and it was more than a pleasure to work with him More

I always have great service and and customer interaction when I deal with Mohawk Honda. Most recently Ian O'Connor, Service Advisor, was very patient and helpful during my maintenance visit for my 2019 Hond when I deal with Mohawk Honda. Most recently Ian O'Connor, Service Advisor, was very patient and helpful during my maintenance visit for my 2019 Honda Civic. More