414 Reviews of Mohawk Honda - Service Center
First class experience Service advisor Adam Dion provided a first-class experience on my 100,000-mile service (timing belt, water pump, tensioner). He gave me fair pricing, Service advisor Adam Dion provided a first-class experience on my 100,000-mile service (timing belt, water pump, tensioner). He gave me fair pricing, answered all my questions, and made the whole experience convenient from beginning to end. More
Service is exceptional! I needed to bring my car in for a recall, John Higgins provided exceptional service! He made sure I was taken care of on all aspects of bringing a car I needed to bring my car in for a recall, John Higgins provided exceptional service! He made sure I was taken care of on all aspects of bringing a car in, explain what was being done & accommodating me as needed! He kept in constant contact and made it easy to trust the process. Would highly recommend ?? More
Service Given my rating based my timely service and they provided transportation to and from work. Very Happy with this type of service from Honda. I will be Given my rating based my timely service and they provided transportation to and from work. Very Happy with this type of service from Honda. I will be returning customer. Thanks More
Easy drop off and pick up experience Work was finished as scheduled. Shop hours allow for flexible pick up and drop off times. Work was completed to my expectations. A good experience c Work was finished as scheduled. Shop hours allow for flexible pick up and drop off times. Work was completed to my expectations. A good experience completing this vehicle recall mitigation. More
Service Dept GREAT JOB MR. Huba, from the service dept came right over to our car and ask what problems were we having with our Honda CRV, also he notice that the oil change MR. Huba, from the service dept came right over to our car and ask what problems were we having with our Honda CRV, also he notice that the oil change was near due and ask if we would like it done at the same time. He keep us inform about the tire problems, all service was completed quickly and we were on our way. THANK You MR Huba. More
Excellent Customer Service Service was fast and the employee (Adam) was very helpful and friendly. Car was completed faster than I thought it would be. Will definitely continue Service was fast and the employee (Adam) was very helpful and friendly. Car was completed faster than I thought it would be. Will definitely continue using Mohawk Honda for continued maintenance service and needs. More
Very professional New to the area so I decided to go to Mohawk Honda even though I have a Toyota product because of their reputation. I asked for certain work to be per New to the area so I decided to go to Mohawk Honda even though I have a Toyota product because of their reputation. I asked for certain work to be performed and was assured that I'd be updated with any issues. The staff was very friendly, knowledgeable and polite. However, when I was notified later in the day, I was told that overall the vehicle was in good shape and my vehicle would be finished by days end. I was suprised to learn that there were some concerns with the vehicle that could have been addressed while I left the vehicle there. I only realized this after going over the bill when I arrived home. If I had known that further work was needed I would have left it there. I was very impressed with the work that was done and look forward to dealing with Mohawk Honda in the future. More
Always Quick I have been a Mohawk Honda Customer for over 5 years, and will be forever. Always helpful, never pushy and they are consistent and quick with service. I have been a Mohawk Honda Customer for over 5 years, and will be forever. Always helpful, never pushy and they are consistent and quick with service. I love being a part of the family. More
fixing another brand trailer hitch wiring I recently had a trailer hitch and harness put on my CRV from an off market company. I didn't notice for a few days that one of my tail lights was ou I recently had a trailer hitch and harness put on my CRV from an off market company. I didn't notice for a few days that one of my tail lights was out. I brought the car back to the place and asked them about it. They said it was not their end that caused this. I decided to bring the CRV to Mohawk to see if they could figure the problem out. Adam Dion helped fit me in and get to the root of the problem quickly. He, along with the tech, showed me the exact problem and how it was indeed the other company's wiring that was causing the problem. He documented it in detail for me and told me to call if they had any questions. I did bring it back to the other company and they put new wiring and refunded me some of the money I was out due to Adam;s awesome documentation. If he and the tech had not pointed the problem out and how it was affecting my tail light I don't even think the other company would have known what to do. The problem was fixed and proper wiring was installed. The only problem now was that they didn't know how to close up the side wall panels the correct way!! So once again I called Adam! He told me to just shoot in and they would take care of that for me. This was a nightmare for me and Mohawk Honda made me feel like I had someone in my corner thanks to Adam. I am the first to complain about a bad job but I am also the first to give credit where credit is due. Thank you Adam for the extra effort on your end. More
Great service and great associates! The service writer, Adam. was great. He was very knowledgable and friendly. He really knew what he was doing. He is a great asset to your dealership! The service writer, Adam. was great. He was very knowledgable and friendly. He really knew what he was doing. He is a great asset to your dealership! I really cant say more about this guy as he is just the best. More