414 Reviews of Mohawk Honda - Service Center
Being contacted for trade. We brought the car for oil change/service today. The service was excellent - courteous and efficient. I have not given the dealership a high ratin We brought the car for oil change/service today. The service was excellent - courteous and efficient. I have not given the dealership a high rating due to an unsolicited phone call I received from Tiffany at the dealership regarding trading the car for a new one. The car is a two year old Civic with just over 3400 miles. Following the call, I looked at the value of the car, cost of a new one, etc. and I cannot see how this would be to our advantage. In fact, I am surprised and disappointed that Mohawk Honda is making these calls to customers. Prior to this, I would have given the dealership a high rating. I cannot say with certainty that this excludes Mohawk Honda from consideration when we do trade the car. However, it will not be the first dealership that we visit. More
Nicole Kearby made my day! Nicole was incredibly helpful and funny. She made what is usually a mundane service experience entertaining and the time flew by. She is very competen Nicole was incredibly helpful and funny. She made what is usually a mundane service experience entertaining and the time flew by. She is very competent, professional and wonderful to interact with. I hope she is recognized by your dealership as one of the best you have to offer. She made my Saturday! More
First visit Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. Everyone was friendly and eager to help . I have never been here before, and Doug found 4 recalls and was able to takes all of them at this visit. More
Now I have a radio thanks to Jennifer Estrada During a recent northeast snowstorm, my battery went dead because leaving the flasher on at the end of my driveway. After jumping my 2009 Honda Civic, During a recent northeast snowstorm, my battery went dead because leaving the flasher on at the end of my driveway. After jumping my 2009 Honda Civic, the radio would not work. I looked in every book I had, Finding the code . But some how could not enter the code properly. So a week later I went to Mohawk Honda and Service Advisor Jennifer Estrada quickly entered my code and I no longer drive under radio silence. She was great and very pleasant. Thanks again Jennifer. More
Mohawk Honda took me in from a tow truck and installed a net Great service by Nicole who hooked me up with a tow truck company, fit me in when I arrived and had a new alternator installed before I left. Part Great service by Nicole who hooked me up with a tow truck company, fit me in when I arrived and had a new alternator installed before I left. Part could have been a little less expensive (probably list price) but the service was fantastic. Nicole is a pleasure to work with and should be valued by Mohawk Honda. More
Great service, great employees Came in for an oil change and tire rotation. Was in and out in 45 minutes with fixing a recall. Service was excellent. Love the great customer servic Came in for an oil change and tire rotation. Was in and out in 45 minutes with fixing a recall. Service was excellent. Love the great customer service More
Awesome!!!! I love coming to Mohawk Honda for service,sales and collision because of the customer service. Today I was greeted by Jennifer Estrada. She explain I love coming to Mohawk Honda for service,sales and collision because of the customer service. Today I was greeted by Jennifer Estrada. She explained what they were going to be doing, looked over the car and explained every step. She explained it would be 1.5 hours and showed me where I could wait. Knowing I was with my young son, she explained the kids room. Shen was easy to talk to and even make small talk with to avoid the silent moments. My son went out without me knowing to ask how much longer. She told him she would find out and made it a point to answer his questions. Awesome experience once again. Thank you. More
Fast and friendly . When we came to pick up our car we accidentally locked our keys in the car we drove to get there (which is not a Honda) they went out of their way t . When we came to pick up our car we accidentally locked our keys in the car we drove to get there (which is not a Honda) they went out of their way to help us get into our car and on our way with both the cars. Wish I remembered his name. Thank you! More
Routine oil change Appointment for a routine oil change service. My advisor, Doug Glass, was very knowledgeable, very helpful and very friendly. Made sure I underst Appointment for a routine oil change service. My advisor, Doug Glass, was very knowledgeable, very helpful and very friendly. Made sure I understood all aspects of my visit. He is a fine representative of Mohawk Honda. Every visit to this dealership is a pleasure. Jeff and Lindsey Haraden truly go out of their way to please you. Wouldn't do business anywhere else. More
Great Jenny was great, she’s A+ at her job. Complete professionalism and courtesy. Wouldnt want any other person to help me but her. She’s great! Ashley’s Jenny was great, she’s A+ at her job. Complete professionalism and courtesy. Wouldnt want any other person to help me but her. She’s great! Ashley’s attitude is great too, remembered my interest in the exchange program, great place! More