Modesto Toyota

Both Charlie and Mike are so friendly and helpful. They did everything they could to help us out with everything including getting a better deal with our prius. Charlie also explained every feature of our did everything they could to help us out with everything including getting a better deal with our prius. Charlie also explained every feature of our new car and as a new car owner, this was a very pleasant transaction. Thank you so much, for all your help!!!!! You both rock! More

Mike and Octavio are perfect match for this kind of business. They both take good care of their customer and 100% friendly. Octavio showed me different types of Corolla till I found the one I like and business. They both take good care of their customer and 100% friendly. Octavio showed me different types of Corolla till I found the one I like and Mike giving me the best deal. It's a GIANT relationship that makes everybody happy. More

When we arrived at the dealership Miguel Rodriguez was very welcoming and friendly. He helped us find a truck that fit what we wanted. Everything was done well and as our first experience buying a car it very welcoming and friendly. He helped us find a truck that fit what we wanted. Everything was done well and as our first experience buying a car it was successful. I walked out a happy customer. More

Jason Holmboe provided us with excellent, respectful customer service. He followed up with all the request we put on his plate without any hesitation. We set up an appointment with him and he was happ customer service. He followed up with all the request we put on his plate without any hesitation. We set up an appointment with him and he was happy to show us all the cars we wanted to see. Jason delightedly and patiently showed us around the lot and answered all our questions. I was offered a test drive and took this opportunity to take the car out for a quick spin. I also looked at every model they had in their inventory before I made the final selection. Mike Fagundes appraised the trade in vehicle. He was very polite during the process and fair with his assessment. We also did our homework before making the appointment with the sales person by looking at KBB and Edmunds to get an idea where the price should be for the trade in vehicle. Mike came close the the targeted value. We got through the contracts (long and very buerocrtyotic process, loads of signatures and papers to sign, worst than buying a home) and the Finance Manager was was exceptional as we were complaining about the huge numbers of papers that needed signatures. Overall, we have never purchased a car so painlessly. No pressure, no haggling, none of the bad experiences of back and forth that we had years ago with another dealer ship. It took about 3.5 hours to complete the buying transaction and this included the new car detailing for us. Luckily, the new format at the dealer ship has no nasty negotiating, no haggling and provides the customer with an easy process. Could anyone ask for anything better? More

The manager Ben and Miguel were extremely friendly. They helped me and answered all of my questions. They showed great customer service skills and made buying my fist vehicle a great experience! I am very t helped me and answered all of my questions. They showed great customer service skills and made buying my fist vehicle a great experience! I am very thankful to have been helped by such great people. More

I bought my Camry in 2009. After putting 24 thousand miles on it, my front tires worn out totally. I took my car to this dealer and they told that I did not rotate my tires. I tried to ask for any check miles on it, my front tires worn out totally. I took my car to this dealer and they told that I did not rotate my tires. I tried to ask for any check up on shocks hence my cousin (a mechanic) and some friends advise me to ask for (plus shocks were under warranty at the time) ; however, this dealer insisted that there was no problem with shocks, so I believed what they said and I bought a set of tires. Four months ago the rear tires worn out and I decides to buy the other set. Then, after almost 14 thousand miles from purchasing the front set, this set worn out again. I took my car to my cousin shop and he told me that it is clear to see the shocks leaking, so we took my car again to this dealer to replace shocks but the manger over there said that there is nothing wrong with shocks and the new tires worn out because of the bad quality (beside the shocks were not under warranty any more). I gave up going back and forth to this dealer since there was no any good service and understanding from the begging. I replace the four shocks in my car and the mechanic showed me how they were defective. So in general, since I bought my New Camry in 2009, I replace two set of tires and four shocks and I am going to buy the third set soon. After this bad experience with Toyota and this dealer, Toyota will be my last choice to buy a car from. More

My 2000 4Runner had a "drive train" noise that sounded like a bad wheel bearing. I took the car in for repair of "the noise". They replaced a rear wheel bearing for $423.07. I drove the car home a sounded like a bad wheel bearing. I took the car in for repair of "the noise". They replaced a rear wheel bearing for $423.07. I drove the car home and the noise was still there and EXACTLY the same. I noticed that the invoice had the mileage in/out as the same amount of milage. They had NOT test driven the car. I called to complain and they asked me to bring the car back in. I returned the car and left it over night. The next day they stated that the car ALSO needed a new differential which was the part "making the noise'. They could install a "reconditioned" unit for $920.00 more. I informed them that before I had any more work performed by them (to fix the noise) that I wanted them to credit me back the $150.00 labor they charged me to install the wheel bearing I did not need (no noise reduction). I also stated that I would pay for the new part/bearing they had installed as that was only fair. They stated that it would take several days to get the reconditioned differential so I retrieved my car. The last time I heard from them they were going to "talk to a manager" regarding the $150.00 credit for the missdiagnosis labor amount. That was two weeks ago (from this posting), still no word from them. I am a senior citizen on blood pressure med's and was so upset by this nonprofessional conduct that last week I went across McHenry and purchased a 2008 Honda element from Mistlin. I would rather switch to Honda than put up with this type of conduct at this Toyota dealer. More

I have trusted Modesto Toyota Services for years. I can honestly tell you that if I ever have a question or concern, I always know I can call Mike Wilson and he is sure to take care of things in an efficie honestly tell you that if I ever have a question or concern, I always know I can call Mike Wilson and he is sure to take care of things in an efficient, professional manner. He always greets me kindly and makes me feel well taken care of. The waiting area is clean and comfortable or if I need it, they take me where I need to go. Yesterday was no exception - my car was serviced efficiently at a fair price and courtesy shown to me by not only Mike, but the others in the office and service department as well. Even the nice gentleman who brought my car around was smiling and pleasant. These trusted employees keep me coming back. More

The service representative was very clear in what the service would entail and price. When there was a potential issue, she came and found me in the customer lounge and made sure that I had all the infor service would entail and price. When there was a potential issue, she came and found me in the customer lounge and made sure that I had all the information that I needed. She was warm, personable and very knowledgeable about the vehicle and its service needs. She also had a way of making me feel important and exclusive. Very excellent customer skills. The car was finished and washed in a very short time and I was on my way. I would definitely recommend Modesto Toyota for purchase and service of a vehicle. More

Very friendly sales staff , I walked in at 730 pm friday night after looking at five different dealerships around Modesto and Manteca looking to trade in my two door for a four door sedan. I met Charlie on night after looking at five different dealerships around Modesto and Manteca looking to trade in my two door for a four door sedan. I met Charlie on the lot to see if there was anything I liked . I saw a few but nothing in my price range until we saw a 2011 corolla sport with only 6k on it . I took it for a test drive and couldn't believe the power , handling , quality and all the options it had . On my trade I received much more than expected , now my daughter and I have a fun safe car to get us where we are going thank you Modesto Toyota . Btw the car pulled a little to the right so Aaron England took care of the problem and had it detailed , the car looks brand new . The shuttle service was very friendly and convent thank you Mo . More