
Modern Toyota
Winston-Salem, NC
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Exceptional service and value I appreciated Ricky taking the time to explain and educate me on the concept of a Prius. To be frank, I did not expect that I would be buying a hybrid I appreciated Ricky taking the time to explain and educate me on the concept of a Prius. To be frank, I did not expect that I would be buying a hybrid given I had no understanding of the concept. I have bought over 18 cars in my lifetime and when it came to hybrid that was new and required more time and understanding. Ricky delivered patience, courtesy and value in his efforts with me. He could not have been a better representative of what I think Toyota needs in a sales person. He was the reason I made the purchase and I could not be more pleased with the auto. More
Couldn't be happier with the whole experience! Thanks to Daniel Perry we found and purchased exactly what we wanted. Daniel was very patience and answer all of our questions. He showed us all the o Thanks to Daniel Perry we found and purchased exactly what we wanted. Daniel was very patience and answer all of our questions. He showed us all the options in three or four models of Camry's we had query's regarding. There was no pressure to buy or finance there. When we declined financing we were respected with our decision to use our own bank. We were also not pushed into any "other" additional options when we declined. Our No meant no and was respected. That means a great deal. But let's get back to Daniel. He is great. Your lucky to have him on your sales team. He is very easy going and knowledgeable even for being so new to the dealership. My husband and I were impressed. The entire experience was very comfortable and fun. I am thrilled that I found a car that was one I had only dreamed of in the past. The discount offered made this car very affordable and our family could not be happier. I want to point out that the back seat is just as comfortable as the front. My 14 year old daughter appreciates that. That has been a source of contention in other vehicles we have recently test drove. Also she is thrilled she can hook up her lap top for game playing on longer trips. We have had the car two days and my husband is now trying to find excuses to drive places. I don't mind because we now have a hybrid (another bonus I didn't think I could afford). Thanks so much for the experience. We could not be happier from start to finish. More
Pleasant first time Toyota experience We had spoken with an individual on the phone regarding a used 2014 Prius seen on line. This lady happened to be the previous owner of the vehicle we We had spoken with an individual on the phone regarding a used 2014 Prius seen on line. This lady happened to be the previous owner of the vehicle we were interested in. When we arrived at Modern Toyota we were greeted by Greg Stewart and asked for the lady associated with the car. He stated that she was not on site at that time and he would be helping us. We had our dog Lilly with us and she was welcomed and received attention from everyone, including her own water bowl. All staff that we encountered were dog friendly and very cordial. We individually test drove the car while the other watched our dog. Since this was our first experience driving a hybrid vehicle, Greg was very helpful in explaining operational procedures. Test driving ruled out any concerns we had regarding size, comfort, features, and handling. Greg worked very hard to get us the best deal he could and we were able to reach an agreeable trade on our existing vehicle. We were quite impressed with Greg's professionalism and cordial demeanor. I will highly recommend Modern Toyota and Greg Stewart to others seeking to make a vehicle purchase. More
my first car . I recently purchased a new car from modern Toyota. .Gopal was a great guy..honest . reliable. .made my time a memorable one.i STRONGLY recommend hi . I recently purchased a new car from modern Toyota. .Gopal was a great guy..honest . reliable. .made my time a memorable one.i STRONGLY recommend him. More
Great Dan was great helping me buy a truck. Just want to say thanks again for your help Dan the man. I will be back thanks. Dan was great helping me buy a truck. Just want to say thanks again for your help Dan the man. I will be back thanks. More
Sales Andrew took very good care of us and made sure all of our concerns were addressed. He went over all the features on our Toyota Prius and made sure we Andrew took very good care of us and made sure all of our concerns were addressed. He went over all the features on our Toyota Prius and made sure we were comfortable with everything. More
Sales person Nancy Smith was exceptional by going beyond the norm to make my buying experience hassle free and "painless". She is a professional that I would hold Nancy Smith was exceptional by going beyond the norm to make my buying experience hassle free and "painless". She is a professional that I would hold in high regards as my employee. Thank you. More
Excellent service!!! We are extremely pleased with the service we received at Modern Toyota. The salesperson, Mr. Marty Mayes, was extremely helpful and knowledgeable; he We are extremely pleased with the service we received at Modern Toyota. The salesperson, Mr. Marty Mayes, was extremely helpful and knowledgeable; he answered all our questions about the product and went above and beyond to make sure we were satisfied and all our needs were met. He was very honest in his assessment of the car and treated us with the utmost respect. The other employee who helped us with the paperwork and whose name I do not recall, was also extremely helpful in answering our questions and providing us with more information than I would have anticipated. We received excellent service from both these gentlemen and we will definitely be going back to Modern Toyota for future services and purchases. Excellent staff and service! More
Service with a smile It may be a cliche but it's true. Very pleasant, fun, informative sales process. Shawn did a great job of educating us on the minivan we purchased a It may be a cliche but it's true. Very pleasant, fun, informative sales process. Shawn did a great job of educating us on the minivan we purchased and the Toyota service plans. More
Purchased S. Van Salesman very friendly, worked with me on the price as much as possible. Would have liked it to be a little lower, but maybe I'll win the next battle Salesman very friendly, worked with me on the price as much as possible. Would have liked it to be a little lower, but maybe I'll win the next battle. More