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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,433 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,433 reviews

October 26, 2026

I usually have a good experience with the service department. Today for whatever reason the wait was terribly long. I got here at 11:03 this morning. I'm still waiting for my car itd 3:27pm. Granted More

by funderburk.monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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Oct 27, 2026 -

Modern Toyota responded

Thank you for your feedback regarding your recent experience at Modern Toyota, Monica. We appreciate your loyalty and are glad to hear you've usually had good experiences with our service department. However, we understand that the long wait during your visit today was frustrating. We strive to keep our customers informed. Please feel free to reach out to us directly so we can discuss your concerns further and ensure a better experience in the future. Thank you again for your feedback. Best, The Modern Toyota Team

October 24, 2026

The customer service team is always polite and helpful. . we bought our Prius here and always get service here. More

by bonnie.seligson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in customer service
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Oct 24, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Bonnie! We’re thrilled to hear that you’ve had positive experiences with our customer service team and that you chose Modern Toyota for your Toyota Prius. We appreciate your loyalty and look forward to serving you again in the future! Best, The Modern Toyota Team

October 22, 2026

I purchased a new vehicle here and love the ease of scheduling service appointments. the staff are always friendly and helpful. More

by Sramartin0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Oct 23, 2026 -

Modern Toyota responded

Sincere thanks for this positive feedback, Martin! We're delighted to hear that you love your new vehicle and appreciate the ease of scheduling service appointments at Modern Toyota. Our team strives to provide friendly and helpful service, and your feedback means a lot to us. We look forward to seeing you again soon! Best, The Modern Toyota Team

October 22, 2026

Men in service area are always very polite. Cleaning guy was polite and helpful. Love app to be able to make appointments for service More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Print
Oct 22, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Tina! We’re delighted to hear that our service team and the cleaning staff provided you with such a positive experience. It’s great to know you love our app for making service appointments easier. We appreciate your feedback and look forward to seeing you again at Modern Toyota! The Modern Toyota Team

October 20, 2026

Great service and great experience all , especially the lobby with refreshments and multiple charging areas More

by uncj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Oct 21, 2026 -

Modern Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the great service and your experience at Modern Toyota. We’re glad you appreciated the lobby amenities like refreshments and charging areas. Our team looks forward to welcoming you back for your next visit! Best, The Modern Toyota Team

October 19, 2026

Wonderful service in all areas from sales to service. TOP NOTCH!! You'll never regret going here More

by Spot2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Oct 20, 2026 -

Modern Toyota responded

Thank you for your fantastic review! We truly appreciate your kind words about our team at Modern Toyota and are thrilled to hear that you had a wonderful experience from sales to service. Our team looks forward to welcoming you back on your next visit! Best, The Modern Toyota Team

October 15, 2026

they have best service department anywhere,and Reno is the best service advisor,he has give great service for over 15 years. More

by dwayneallen921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
reno, Courtney Crowley
Print
Oct 15, 2026 -

Modern Toyota responded

Thank you for your wonderful review, Dwayne! We’re thrilled to hear that you had a great experience with our service department and that Reno provided you with exceptional service. His dedication over the years is truly appreciated. We look forward to seeing you again at Modern Toyota! Best, The Modern Toyota Team

Oct 16, 2026 -

dwayneallen921 responded

Thank you and keep up the Great service

October 13, 2026

My appointment time was as scheduled and they had time for an extra service today. More

by mrscddean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Lawrence , Courtney Crowley
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Oct 14, 2026 -

Modern Toyota responded

Thank you for your positive feedback! We’re happy to hear your appointment at Modern Toyota went smoothly and that our team could accommodate an extra service for you. We appreciate your support and look forward to serving you again. Best, The Modern Toyota Team

October 13, 2026

Great courteous Service. All work done on the time with integrity. clean facilities with friendly service. More

by phillipglink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Print
Oct 13, 2026 -

Modern Toyota responded

Grateful for such a positive comments, Phillip! We truly appreciate your kind words about the courteous service and the integrity of our work at Modern Toyota. It's great to hear that you found our facilities clean and our staff friendly. We look forward to serving you again in the future! Best, The Modern Toyota Team

October 12, 2026

Dealership made room for me on my day off so I didn’t have to wait on tires and make another trip to town. All service people are friendly and nice. More

by Activitygirl.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, several
Print
Oct 12, 2026 -

Modern Toyota responded

Thank you for your kind words! We’re glad our team at Modern Toyota could accommodate you on your day off and make your tire service a smooth and pleasant experience. We appreciate your feedback and look forward to seeing you again! The Modern Toyota Team

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