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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.7
1,045 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,045 reviews

May 29, 2024

First time owning a Toyota, so far have had a good experience with Modern. I do love the work stations while I wait for my car to be serviced. Always friendly. More

by jascarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn, Courtney Crowley
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May 31, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your first Toyota purchase! We're delighted to hear that you've had a positive experience with us, and we're glad you enjoyed our comfortable work stations while waiting for your car to be serviced. Our team always strives to provide friendly and efficient service. We look forward to welcoming you back for future visits! Best, The Modern Toyota Team

May 29, 2024

Bought all our cars in this dealership and they have the most accommodating and polite staff.Excellent services More

by rudette03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 31, 2024 -

Modern Toyota responded

Thank you for being a loyal customer. We greatly appreciate your kind words about our accommodating and polite staff. We are thrilled to hear that you find our services excellent. We look forward to assisting you with all your vehicle needs in the future! Best, The Modern Toyota Team

May 28, 2024

Always great service; prompt, thorough, very friendly. Car serviced today is our 8th Toyota from Modern. More

by TOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Courtney Crowley
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May 30, 2024 -

Modern Toyota responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Modern Toyota. We truly appreciate your loyalty and trust in choosing us for your 8th Toyota. We look forward to continuing to provide you with top-notch service for many more vehicles to come. Thank you again for the opportunity to serve you! Best, The Modern Toyota Team

May 24, 2024

Very friendly Customer Service. I found Ginger Newberry to be extraordinary and most accommodating. Dealership was very clean and organized. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
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May 28, 2024 -

Modern Toyota responded

Thank you, Gary, for your kind words and for recognizing Ginger's extraordinary service at Modern Toyota. We are thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. Best, The Modern Toyota Team

May 23, 2024

Great place to get your car serviced, they have a work station so you can work while you wait. More

by tabithasellshouses
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 24, 2024 -

Modern Toyota responded

Thank you for the positive review, Tabitha! We're glad to hear that you had a great experience with our car service and enjoyed our work station. Feel free to visit us again in the future, and don't hesitate to share your experience with others. Drive safely! Best, The Modern Toyota Team

May 23, 2024

I have purchased 7 vehicles from Modern Toyota and have had a great experience each time. The service department has always been great to work with. Highly recommend. More

by matttuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
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May 24, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your vehicle purchases, Matt! We are thrilled to hear that you have had a great experience each time and that our service department has been excellent to work with. We appreciate your loyalty and recommendation. Looking forward to assisting you with your future automotive needs. Best, The Modern Toyota Team

May 23, 2024

Courtesy great drive up appointment without the hassle, great customer service . Ready to get start on job More

by Cilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 24, 2024 -

Modern Toyota responded

Thank you, Cilla, for the 5-star review! We are thrilled to hear that you had a hassle-free drive-up appointment at Modern Toyota. Our team is dedicated to providing excellent customer service and ensuring a smooth experience. We look forward to assisting you with your next vehicle service. See you next time! Best, The Modern Toyota Team

May 17, 2024

I am coming to Modern Toyota WS since 2015 and they are always prompt for your questions or concerns. People in service center at this location are professional and try to serve you in a better way. I More

by varunpatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 21, 2024 -

Modern Toyota responded

Thank you for being a loyal customer since 2015! We appreciate your kind words about Modern Toyota WS and our service center team. We're glad to hear that you enjoy our multiple cubicles, free wifi, and comfortable waiting area. We look forward to serving you again soon! Best, The Modern Toyota Team

May 16, 2024

The people are lovely, they provide snacks and drinks, the inside has nice places to work. But it's extremely slow every time I go. More

by AD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Crowley
Report | Print
May 20, 2024 -

Modern Toyota responded

We appreciate your feedback and are happy to hear you enjoyed our comfortable amenities at Modern Toyota. We understand your concern about the wait times. Your satisfaction is important to us, and we would like to discuss how we can improve your experience. Please contact us so we can address this issue promptly. Thank you for choosing Modern Toyota. Best, The Modern Toyota Team

May 14, 2024

Reno is our service advisor rep. Always helpful, seems honest, respectful, friendly. Great service.on our RAV4 More

by timmers1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reno
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May 16, 2024 -

Modern Toyota responded

Thank you for sharing your positive experience with Reno at Modern Toyota. We are delighted to hear about the exceptional service you received for your RAV4. We appreciate your kind words and look forward to serving you again in the future! Best, The Modern Toyota Team

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