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Modern Toyota

Winston-Salem, NC

4.8
1,080 Reviews

3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 1,080 reviews

August 27, 2024

Excellent service. Waiting area provide work stations while you wait. Dealership even offers water and snack! Honest and experienced service department. Highly reom More

by kecook85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 28, 2024 -

Modern Toyota responded

Thank you so much for your wonderful review! We at Modern Toyota are thrilled to hear that you appreciated our excellent service and comfortable waiting area. It's great to know that our honest and experienced service department made a positive impression. We truly appreciate your recommendation and look forward to seeing you again soon! Best, The Modern Toyota Team

August 22, 2024

Easy to make an appointment. Courteous service writer. Asked if I was going to wait. Was able check on status of my car with provided link that I was sent. More

by Vlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 26, 2024 -

Modern Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to make an appointment and received courteous service at Modern Toyota. It's great to know that the status link was helpful for you as well. We look forward to seeing you again for your next visit! Best, The Modern Toyota Team

August 22, 2024

Great service; modern and clean facility; personnel are professional and friendly. Great place to buy and service your car. Been utilizing this dealership for over 25 years! More

by prrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 26, 2024 -

Modern Toyota responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Modern Toyota over the past 25 years. We're glad to hear that you enjoy our modern facility and the service from our professional and friendly team. We look forward to continuing to serve you for many more years to come! Best, The Modern Toyota Team

August 22, 2024

Customer service is excellent. My want service has always been completed in a timely fashion. More

by Blueharrinx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 26, 2024 -

Modern Toyota responded

Thank you for your review! We're glad to hear that you find our customer service excellent and that your service appointments at Modern Toyota have been timely. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Best, The Modern Toyota Team

August 20, 2024

The dealership is clean, friendly, and fast. I recommend this dealership for service. Thank you More

by david_lentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 22, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We appreciate your kind words about Modern Toyota being clean, friendly, and efficient. It’s great to hear that you had a positive experience, and we truly value your recommendation for our service. We look forward to assisting you again in the future! Best, The Modern Toyota Team

August 17, 2024

Great customer service. Service dept is well organized and friendly. Overall outstanding service every visit. More

by rjruggiero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 20, 2024 -

Modern Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive outstanding service at Modern Toyota. Our team works hard to ensure that each visit is organized and enjoyable. We look forward to welcoming you back for your next visit! Best, The Modern Toyota Team

August 16, 2024

I’ve come to this dealership since owning all my Toyotas. Excellent service and workmanship with any maintenance my vehicles may need (06 Corolla & 18 Tacoma). And everyone here is always so friendly! Great More

by Joshua_cauthren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison D Kimbal, Courtney Crowley
Aug 19, 2024 -

Modern Toyota responded

Thank you for your wonderful review! We truly appreciate your loyalty to Modern Toyota over the years and are thrilled to hear that you’ve had excellent service with your Corolla and Tacoma. Our team strives to provide friendly and top-notch service, and it’s great to know you feel that way. We look forward to seeing you again for your maintenance needs! Best, The Modern Toyota Team

August 15, 2024

I have been using this dealer for new cars and service since 2012. I have always received excellent service. The entire staff have always been friendly, professional as well as knowledgeable. I strongl More

by thall1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Aug 16, 2024 -

Modern Toyota responded

Thank you for your wonderful feedback! We truly appreciate your loyalty to Modern Toyota since 2012. It's great to hear that you've consistently received excellent service from our friendly and knowledgeable staff. Your strong recommendation means a lot to us, and we look forward to serving you again for any future purchases or service needs! Best, The Modern Toyota Team

July 29, 2024

Great customer service. The process of buying from them was easy! If you’re looking for a great process, head on over to see them. More

by Motley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Brown
Jul 30, 2024 -

Modern Toyota responded

Thank you for the fantastic review, Motley! We are thrilled to hear that you had a seamless buying process at Modern Toyota. We truly appreciate your kind words and recommendation. We look forward to welcoming you back in the future! Best, The Modern Toyota Team

July 25, 2024

On Tuesday, July 9, 2024 we. were traveling to the outer banks for family vacation. We had a flat tire on the road. Fortunately two state troopers helped us and escorted us to y More

by Terri Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene in service and Ginger in waiting lounge , Courtney Crowley
Jul 26, 2024 -

Modern Toyota responded

Thank you, Terri, for taking the time to share your positive experience with Modern Toyota. We are thrilled to hear that you received excellent service during a stressful time on your way to the Outer Banks. It's wonderful to know that Rene, Ginger, and the rest of our team provided you with the care and support you needed. We are glad we could assist you with your Rav4 and that everything worked out smoothly. We appreciate your kind words and look forward to serving you again in the future. Safe travels from all of us at Modern Toyota! Best, The Modern Toyota Team

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