Modern Toyota

Greatest staff and experience with car shopping. Starting at the beginning I had the best salesman meet me at the door. Chad Gordon was the least pushy salesman I've ever experienced. I truly felt Starting at the beginning I had the best salesman meet me at the door. Chad Gordon was the least pushy salesman I've ever experienced. I truly felt at ease with him representing what was right for me. I was interested in 2 trucks that was not on the lot that were supposed to be there per another sales department. But my disappointment quickly turned because I got a better truck for a lower price than I could have got anywhere else. Thanks for making a bad situation a good situation. The whole staff was excellent. After buying the truck I must have had 5 or 6 employees come by shake my hand and congratulate me on my purchase. Even after the purchase I feel the staff truly cared that I had the best car buying experience ever. Treatment like this will be why I will give 6 hours again to purchase my next vehicle. More

Modern is awesome! My husband and I had a great experience with Modern Toyota yesterday! We are long term customers of the Modern Automotive Family and continue to be i My husband and I had a great experience with Modern Toyota yesterday! We are long term customers of the Modern Automotive Family and continue to be impressed. Thank you especially to Donald Robertson for expert service!! More

Car Purchase "Excellent Experience" I worked with Nancy Smith who was very detailed and informed sales person. She helped me locate the type and color of car I "Excellent Experience" I worked with Nancy Smith who was very detailed and informed sales person. She helped me locate the type and color of car I was looking for. She was pleasant to work with and I enjoyed purchasing a car from her. More

Great experience. We dealt with Nancy Smith who was a very informed sales person. We actually enjoyed buying a car from her. The entire sales room was full of the nic We dealt with Nancy Smith who was a very informed sales person. We actually enjoyed buying a car from her. The entire sales room was full of the nicest people. Good coffee also! More

Visited service center for first time. Excellent experience Visited service center for the first time. Excellent experience. Quick though friendly service. I drove in and even though there were 4 cars in front Visited service center for the first time. Excellent experience. Quick though friendly service. I drove in and even though there were 4 cars in front of me, I had a call within 20 minutes letting me know technicians had completed serving the car and rotating the tires. More

Car Purchase My car was an unusual deal as an anonomous person bought me the car. Andrew was my salesman and I could not have had a better experience. My family an My car was an unusual deal as an anonomous person bought me the car. Andrew was my salesman and I could not have had a better experience. My family and I have dealt with Modern on numerous deals and we have never been dissatisfied. Andrew, the salesman and David Miller, the finance person did an outstanding job getting the deal completed More

Small spenders still important Even though we were not buying a new car or an expensive used vehicle I felt treated no differently than if I was. Both Lewis Hall and Daniel Derrick Even though we were not buying a new car or an expensive used vehicle I felt treated no differently than if I was. Both Lewis Hall and Daniel Derrick asked if we could like something to drink and when my wife's selection was not available at Modern Toyota Mr. Hall went to the store and got her the soda she requested, even though we said it wasn't necessary. Thank you for making us feel important. More

new car great people to work with. everyone was nice to deal with laid back car buying experince need more people like yate moon nice guy thanks great people to work with. everyone was nice to deal with laid back car buying experince need more people like yate moon nice guy thanks More

Good experience, but not excellent Let me start off by saying my sales rep Marcy Drysdale was excellent. She really went to bat for me and was did a great job with overwhelming process Let me start off by saying my sales rep Marcy Drysdale was excellent. She really went to bat for me and was did a great job with overwhelming process of purchasing a vehicle. My problem comes with the sales manager on duty. The car that was sold to me didn't have any floor mats , not one. Marcy told me she would see what she could do as far as getting some or taking something off the price. Sales manager's response was that he was comfortable with what price already was he refused to lower the price, despite no floor mats. Now I realize I didn't have to buy the car. But in the feedback request email, Modern Toyota expresses a "dedication to excellent customer service". There is nothing excellent about completely dismissing the absence of something everyone is accustom to having in a car, knowing that they are missing, and doing absolutely nothing about it. More

Very good service, friendly employees, and very good price! Everyone was so friendly and help me as best as they can. I worked with Daniel Perry to buy my new 2015 Toyota Prius and he helped me so much to get m Everyone was so friendly and help me as best as they can. I worked with Daniel Perry to buy my new 2015 Toyota Prius and he helped me so much to get my Prius. I also worked with Shawn Elliott. I had a great experience at this dealership! More