
Modern Toyota
Winston-Salem, NC
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Treated very courteously. From the very moment we drove up on the lot, we were greeted and welcomed by our sales rep "Mo". He was great. Everyone who handled our purchase wor From the very moment we drove up on the lot, we were greeted and welcomed by our sales rep "Mo". He was great. Everyone who handled our purchase worked very hard to help us stay within our budget. No high pressure sales talk! Nothing but true professionalism and fairness. They had the van we wanted on the lot, as I had researched it on the internet. Was very impressed with this dealer. More
Awesome customer service Chad Gordon was my salesperson. I was very frustrated because my sunroof was leaking heavily. I was dumping rain that had collected in my driver s Chad Gordon was my salesperson. I was very frustrated because my sunroof was leaking heavily. I was dumping rain that had collected in my driver seat 2 times a day for 6 days. My seat and floorboard was soaked and the moisture caused a smell inside the car. I was undecided about purchasing another Toyota but Chad apologized and convinced me to test drive two 2016 Camry’s. I love my new car!! I will refer my family, co-workers and friends to Chad Gordon at Modern Toyota!! More
They did a great job for us. I highly recommend them. Thank you for a job well done. Sandy has been wanting a new Corolla for sometime and you were able to help her get what she wanted. Thank you for a job well done. Sandy has been wanting a new Corolla for sometime and you were able to help her get what she wanted. More
aUTO pURCHASE Friendly & co-operative to the way I wanted to pursue the discussion rather than their default manner. Next day while putting my "stuff" into the n Friendly & co-operative to the way I wanted to pursue the discussion rather than their default manner. Next day while putting my "stuff" into the new downsized car I realized that just like in housing, when you downsize, storage takes the biggest hit. The Toyota Corolla is really cheap on spots for sunglasses, change, cell phone. litter bag, trunk storage of small sliding things, Elantra had more spaces, much, much, much better trunk. Mr. Toyoda needs to see them!! Drivers side front window frame (a cars blind spot) seems bigger than before or is more frontal than on the side. Remember the wrap around front windows in the 1960's? If I ever purchase another car, I will require more time in the vehicle (like an afternoon) to sit at home & take it all in. My short time in the vehicle was primarily addressing the controls.I missed seeing the car! So many products for sale that your best sellers don't even find showroom space. Guess you don't need to if they sell without it. The "paper monster" at the closing is a sad state of affairs in America. Lawyers want to protect the corporation from other lawyers for p[plaintiffs. Guess the U.S.Gov't has to be the watchdog for the buyers (ala VW, Chrysler, etc) Still awaiting automatic headlights when wipers turned on! Nitrogen! Oh yes, wasn't there a bomb once? Now it's in my tires. Thanks for avoiding Goodyear & Goodrich! Hope the OEM Michelins are as good as I purchased. Let me know when front bumper "bras" are available. More
Oil Change I received excellent customer services. I was given a one-and-a-half-hour window but the service was completed within 60 minutes. I will recommend t I received excellent customer services. I was given a one-and-a-half-hour window but the service was completed within 60 minutes. I will recommend this service center to others. More
great service Always great service Kind and helpful to the me and let me know what was needed and how much I could always use a discount Always great service Kind and helpful to the me and let me know what was needed and how much I could always use a discount More
No hassle and No bargain No gimmick of negotiation. The sales person who helped me is very honest and no need of negotiation as they honor the advertised price. We really had No gimmick of negotiation. The sales person who helped me is very honest and no need of negotiation as they honor the advertised price. We really had a good experience with Modern Toyota. More
Dan the Man I have never bought a brand new car before. Dan Santarelli made the process as painless and entertaining as you could possibly imagine! He was hilario I have never bought a brand new car before. Dan Santarelli made the process as painless and entertaining as you could possibly imagine! He was hilarious and knowledgeable of the product he has obviously been selling for a long time. Dan was awesome! Go see him! More
experience the worst difference Very disappointed in this dealership. The salesman will say anything to make a sale and then will not stand behind his promises. The car had issues Very disappointed in this dealership. The salesman will say anything to make a sale and then will not stand behind his promises. The car had issues immediately and he did not want to be bothered. This company has gotten so big that they don't care about the customer or honesty and integrity. More
Great experience Everyone there was very nice. Dan Santarelli was very knowledgeable and answered all of my questions. I would recommend anyone looking for a new or us Everyone there was very nice. Dan Santarelli was very knowledgeable and answered all of my questions. I would recommend anyone looking for a new or used car go to Modern Toyota of W-S. Best experience I've ever had buying a car! More