Modern Toyota

Trade in nightmare Back in May this year me and my fiancé purchased a 2015 RAV4 from yall through Kevin : / (worst experience of my life) everything was going terri Back in May this year me and my fiancé purchased a 2015 RAV4 from yall through Kevin : / (worst experience of my life) everything was going terrible I was very sad and upset with how things went using Kevin until I met Yates moon he bent over backs for me and made me extremely happy with my purchase that day I begged him to get someone else to show me how to work my car instead of Kevin and Yates absolutely took care of that matter and I couldn't have been more happy 3 months later my fiancé and I broke up and the brand new car was in both our names so I knew I had to get out of that situation and I knew exactly who to call.... Yates of course ! So I came down here one morning and told him how Jordan was a cheater and I needed to get out of this car loan so he told me he would take care of me and by all means I trusted him and he said who do you want to talk to in sales I told him to pick his favorite and he called drew (Andrew Robinson ) he told me drew would take good care of me and little did I know he went above and beyond for me! Drew told me I had two options to trade in and get a brand new Camry or have Jordan trade this in and I could have the 4 runner I had been wanting and I told him to please work his magic and get Jordan to trade this car in and drew and Yates got together and did exactly that I got a text from drew saying head this way he is trading it I was so happy after a day of total anxiety hey made me feel completely better about how this was going to go it was 6 pm on Friday the 14th and I knew there was no way for me to get in the 4 runner that was in Boone so drew and Yates told me not to worry that they would make sure I wasn't stranded and he put a tag on a used car so I could get to work the next morning I when to work and drove this loaner car back to him after work to pick up my 4 runner With the conclusion of this I would only recommend everyone I know to modern Toyota to Yates and drew they absolutley helped me in every way possible I didn't feel like a customer I felt like a friend and that's what made this experience so great !!!!! Yates moon and Andrew Robinson are one xxxx of a team!!! More

Very pleased with the service and associates Great experience!! Ashley Hill is the reason I went to Modern because of prompt response on an internet inquiry and great pricing. Niven Bayer was a g Great experience!! Ashley Hill is the reason I went to Modern because of prompt response on an internet inquiry and great pricing. Niven Bayer was a great sales consultant and did a great job of follow up. More

Excellence service I normally do not give reviews. However the sales associate Donald Robertson was the absolute best. We asked him to give us the best price, out the I normally do not give reviews. However the sales associate Donald Robertson was the absolute best. We asked him to give us the best price, out the door no haggling deal and that is exactly what he did. He was so professional and a really kind individual. We will recommend everyone to him. I cannot say enough good about him. Charles and Rebecca Hege More

Friendly and Honest Saw an ad for the Sienna we were looking for. called the dealership, drove out to dealership and they were prepared for our visit, worked the details Saw an ad for the Sienna we were looking for. called the dealership, drove out to dealership and they were prepared for our visit, worked the details with sales and finance, and went exceptionally well. Our salesman Eddie was very easy to work with as was the finance group and management. Would highly recommend this dealership. More

Superior service! My salesperson Shawn Elliott was wonderful! I had a great purchase with the best deal I could ever imagine. Modern offers great service and has nice, My salesperson Shawn Elliott was wonderful! I had a great purchase with the best deal I could ever imagine. Modern offers great service and has nice, friendly staff! More

great service my corolla lost power last saturday night. i called modern toyota's service dept. at 10am on monday and was put through to advisor "big v." who assu my corolla lost power last saturday night. i called modern toyota's service dept. at 10am on monday and was put through to advisor "big v." who assured me that my vehicle would be taken care of that day. the car was towed to modern toyota, arriving at 1:30pm and "big v" took charge from there. my corolla was ready at 3:30pm and was repaired at no cost to me, as there were 2 recall notices that I was unaware of. the waiting room facility was clean, quiet, offered free coffee and had current magazines available and modern personnel on-site. THX BIG V AND MODERN TOYOTA.. YOU GOT IT DONE AND THE PRICE WAS RIGHT. More

Excellent experience! My salesperson was great! My salesperson did an excellent job getting the best price possible for me on my Camry. He was very professional throughout the entire process! I was My salesperson did an excellent job getting the best price possible for me on my Camry. He was very professional throughout the entire process! I was indecisive about a couple of additional features and Niven stood by me and was very patient while I made my final decision on my final selection. More

Stellar Service My first vehicle was purchased from Modern when I was 16 years old and several decades later, I continue to return to Modern. Everyone makes you feel My first vehicle was purchased from Modern when I was 16 years old and several decades later, I continue to return to Modern. Everyone makes you feel like they know you and you're their only customer. I especially appreciate Johnnie's bubbly personality, the candid and friendly way Stephen Butcher worked to get me EXACTLY what I needed. He was extremely patient with me and went above and beyond to totally exceed my expectations. Mr. Moon's humor made financing and paperwork fun and I highly recommend Modern! More

Greg Stewart The salesman, Greg Stewart was super professional and was extremely knowledgeable about the car we purchased. Your dealership should give him all the The salesman, Greg Stewart was super professional and was extremely knowledgeable about the car we purchased. Your dealership should give him all the sales. . .for sure you would have a lot of sales. More

Best experience buying anew car Great service from beginning to end. Mo was knowledgeable, enthusiastic and patient through the entire process. Repeat customer of Modern Toyota in Great service from beginning to end. Mo was knowledgeable, enthusiastic and patient through the entire process. Repeat customer of Modern Toyota in Winston-Salem for this reason. More