
Modern Toyota
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 1,087 reviews
Great Service! Fast & Friendly ! Fast Service, Friendly People, Jamie (Service department) made it quick and easy! I highly recommend him for all your service needs! Thanks You for b Fast Service, Friendly People, Jamie (Service department) made it quick and easy! I highly recommend him for all your service needs! Thanks You for being so friendly & Helpful! More
Outstanding Sales Peson, Nancy S. Nancy's knowledge of the car I was interested was spot-on. The pre-owned Venza was spotless and her presentation of this car, and its details helped Nancy's knowledge of the car I was interested was spot-on. The pre-owned Venza was spotless and her presentation of this car, and its details helped in my decision to buy. More
Super Sales Person Eddie Merrell was my salesman. Of all the cars I have ever bought this was the best person I have ever dealt with. He was courteous, kind, and underst Eddie Merrell was my salesman. Of all the cars I have ever bought this was the best person I have ever dealt with. He was courteous, kind, and understanding. He had great knowledge about the vehicles that I was interested in and explained things to me. So many times once a person has the sale they are through with you. Not the case with Mr. Merrell. He came out to the car before I left...helped me set up the Bluetooth and explained what every button was for. I left this dealership feeling better than I ever have when I bought a car. Thanks to Mr. Merrell. More
Happy with our new Prius We were interested in a Prius but unsure whether this would be the time we purchased. Dan Santarelli helped us understand the car and its models, then We were interested in a Prius but unsure whether this would be the time we purchased. Dan Santarelli helped us understand the car and its models, then let us set the pace of the discussion. He, David, and Johnny were very helpful and friendly. I felt that we were listened to and respected. I will recommend Modern Toyota to friends who are planning a vehicle purchase. More
Treated very courteously. From the very moment we drove up on the lot, we were greeted and welcomed by our sales rep "Mo". He was great. Everyone who handled our purchase wor From the very moment we drove up on the lot, we were greeted and welcomed by our sales rep "Mo". He was great. Everyone who handled our purchase worked very hard to help us stay within our budget. No high pressure sales talk! Nothing but true professionalism and fairness. They had the van we wanted on the lot, as I had researched it on the internet. Was very impressed with this dealer. More
Awesome customer service Chad Gordon was my salesperson. I was very frustrated because my sunroof was leaking heavily. I was dumping rain that had collected in my driver s Chad Gordon was my salesperson. I was very frustrated because my sunroof was leaking heavily. I was dumping rain that had collected in my driver seat 2 times a day for 6 days. My seat and floorboard was soaked and the moisture caused a smell inside the car. I was undecided about purchasing another Toyota but Chad apologized and convinced me to test drive two 2016 Camry’s. I love my new car!! I will refer my family, co-workers and friends to Chad Gordon at Modern Toyota!! More
They did a great job for us. I highly recommend them. Thank you for a job well done. Sandy has been wanting a new Corolla for sometime and you were able to help her get what she wanted. Thank you for a job well done. Sandy has been wanting a new Corolla for sometime and you were able to help her get what she wanted. More
aUTO pURCHASE Friendly & co-operative to the way I wanted to pursue the discussion rather than their default manner. Next day while putting my "stuff" into the n Friendly & co-operative to the way I wanted to pursue the discussion rather than their default manner. Next day while putting my "stuff" into the new downsized car I realized that just like in housing, when you downsize, storage takes the biggest hit. The Toyota Corolla is really cheap on spots for sunglasses, change, cell phone. litter bag, trunk storage of small sliding things, Elantra had more spaces, much, much, much better trunk. Mr. Toyoda needs to see them!! Drivers side front window frame (a cars blind spot) seems bigger than before or is more frontal than on the side. Remember the wrap around front windows in the 1960's? If I ever purchase another car, I will require more time in the vehicle (like an afternoon) to sit at home & take it all in. My short time in the vehicle was primarily addressing the controls.I missed seeing the car! So many products for sale that your best sellers don't even find showroom space. Guess you don't need to if they sell without it. The "paper monster" at the closing is a sad state of affairs in America. Lawyers want to protect the corporation from other lawyers for p[plaintiffs. Guess the U.S.Gov't has to be the watchdog for the buyers (ala VW, Chrysler, etc) Still awaiting automatic headlights when wipers turned on! Nitrogen! Oh yes, wasn't there a bomb once? Now it's in my tires. Thanks for avoiding Goodyear & Goodrich! Hope the OEM Michelins are as good as I purchased. Let me know when front bumper "bras" are available. More
Oil Change I received excellent customer services. I was given a one-and-a-half-hour window but the service was completed within 60 minutes. I will recommend t I received excellent customer services. I was given a one-and-a-half-hour window but the service was completed within 60 minutes. I will recommend this service center to others. More
No hassle and No bargain No gimmick of negotiation. The sales person who helped me is very honest and no need of negotiation as they honor the advertised price. We really had No gimmick of negotiation. The sales person who helped me is very honest and no need of negotiation as they honor the advertised price. We really had a good experience with Modern Toyota. More