
Modern Toyota
Winston-Salem, NC
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The place to buy your next car Modern Toyota did a fantastic job listening to our needs and helping us buy the perfect car. We'll go back again and again. We've found our car buying Modern Toyota did a fantastic job listening to our needs and helping us buy the perfect car. We'll go back again and again. We've found our car buying "home." More
Great service from start to finish. Would buy here again The salesman was great. He wasn't pushy and spent a ton of time with us without ever making us feel rushed or like we were being sold to. He listened The salesman was great. He wasn't pushy and spent a ton of time with us without ever making us feel rushed or like we were being sold to. He listened to our needs and answered all our questions thoughtfully and completely. Even after we finished our paperwork (which was after hours) he spent time connecting our phones to bluetooth, showing us how everything worked and making sure we were all set to enjoy our new car from day one. It was a great experience and we would buy our next car here. More
Tire replacement The service was wonderful, the attendant Big V took time to explain everything to me as to what I needed and to work out a price that I could afford t The service was wonderful, the attendant Big V took time to explain everything to me as to what I needed and to work out a price that I could afford to replace 4 tires. He told me that the tires that were on the car were the wrong size tire and that was why the ride was so rough. I am a single female 61 years old and I need some guidance when it comes to my car. They did an alignment as well and no one has ever done that when I got tires. More
Knowledgeable and courteous I worked with Niven Bayer of Modern's sales team and could not be more satisfied with the process. Niven was up front about what was possible and ava I worked with Niven Bayer of Modern's sales team and could not be more satisfied with the process. Niven was up front about what was possible and available to me as a customer, and was extremely courteous and attentive during the entire process. Would definitely do it all over again! More
Great Service! It's very easy to get in and pull into a service lane. I was helped very quickly and the gentleman was very polite. I wish my wait time had been short It's very easy to get in and pull into a service lane. I was helped very quickly and the gentleman was very polite. I wish my wait time had been shorter, seeing that it was over an hour, but it was nice having a friendly place to wait. More
The BEST automobile purchase experience of my LIFE!!! Having exhausted all the possibilities in the Myrtle Beach area, Charlotte, NC area, and Rock Hill area with little or no response or follow up on pri Having exhausted all the possibilities in the Myrtle Beach area, Charlotte, NC area, and Rock Hill area with little or no response or follow up on pricing, we listened to a neighbor from the Thomasville, NC area. She recommended her "friend" (Ricky Triplett) as a referral. Imagine customer service at its BEST! That was Ricky. He contacted us on her request. He listened to every word I said about my reason for trading -- and found the EXACT vehicle for us. I now own a 2015 (year end change) Highlander Limited Platinum. He spent the time walking us through all the features, and that was a feat. My husband, who is the most frugal person ever, said the deal we got was impossible~! And talk about sweet!!!??? Every employee in the dealership spoke to us and was friendly! Clean, well laid out and so spacious dealership. I am the happiest girl in the world today, at age 63. Thank you, Ricky and Modern Toyota for the BEST EXPERIENCE OF MY LIFE ON A CAR PURCHASE.. It just couldn't have gotten any better. Please, folks, RUN over to Modern and ask for Ricky Triplett. Thank you, Modern Toyota and Ricky for a superior buying experience. More
Glad for the referral I was referred to Nancy Smith, and she made the experience totally wonderful. She was patient, very helpful, honest, and a lovely person to be around I was referred to Nancy Smith, and she made the experience totally wonderful. She was patient, very helpful, honest, and a lovely person to be around. As a whole, the staff at Modern are friendly, welcoming, gracious and helpful. No pressure or haggling games. More
Recall Service Winter was very kind and professional from start to finish with dropping my car off to directing me to the shuttle to getting me checked out. The shu Winter was very kind and professional from start to finish with dropping my car off to directing me to the shuttle to getting me checked out. The shuttle service to and from my work was a very nice benefit that allowed me to get the vehicle service done while I was at work. All in all a very painless process! More
5,000 routine service I enjoyed Quick scheduling and quick service for my first routine maintenance of my new RAV4! The efficiency and valet service were wonderful on thi I enjoyed Quick scheduling and quick service for my first routine maintenance of my new RAV4! The efficiency and valet service were wonderful on this rainy day. Thanks! More
What an Awesome God we Serve! Great! Very personable caring staff! The Lord sent Dee to us through the internet! Her knowledge and pleasant voice drew us in! Then we met with Mr Great! Very personable caring staff! The Lord sent Dee to us through the internet! Her knowledge and pleasant voice drew us in! Then we met with Mr. Merrill and his delightful personality continued on! He was truly interested in our needs and was serious about getting us what we needed! The staff were very pleasant and went the extra mile! We would definitely recommend your staff and company to our friends! Thank you so much for all you did for us! May God bless each of you as He has us! More