
Modern Toyota
Winston-Salem, NC
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Great Experience I just went to test drive a car with intentions of still looking. I had been looking at this particular vehicle for about a month and had wanted this I just went to test drive a car with intentions of still looking. I had been looking at this particular vehicle for about a month and had wanted this type of car for about 2 years. I called and scheduled my test drive with Dee (who was awesome) and she introduced me to Eddie Merrell who helped me from that point on. He was great in all aspects of this process and worked with me to get me the deal I wanted and that I could afford. Everyone is welcoming and helpful and very knowledgeable. I would definitely recommend Mr. Merrell to anyone looking for a vehicle and we will return to see him when it is time for my husband to purchase his new vehicle. More
Excellent Service We've used Modern's service for many years & I would highly recommend. Can't say enough good things about our service rep (Winter..that's her real na We've used Modern's service for many years & I would highly recommend. Can't say enough good things about our service rep (Winter..that's her real name). More
Hassle-free recall service I received a notification in the mail that the airbags on my Tundra needed to be replaced. I called Modern Toyota to schedule an appointment and they I received a notification in the mail that the airbags on my Tundra needed to be replaced. I called Modern Toyota to schedule an appointment and they were able to get me in the following day and already had the parts in stock. I pulled into the service center and was greeted by Rene. He was very friendly, took my information down quickly, gave me a rundown of what they were going to do and told me where I could wait. The waiting room for the service center was perfect -- they had cubicles available so I could work (free Wifi) while I waited. I enjoyed their complimentary drinks. Rene came to the waiting room to notify me when the service was finished, and I was on my way before I knew it. Very accommodating operation and employees. More
Excellent transaction Very smooth transaction. Went without a hitch! Salesman was very competent an efficient. Answered all of our questions and helped us negotiate a fa Very smooth transaction. Went without a hitch! Salesman was very competent an efficient. Answered all of our questions and helped us negotiate a fair price. More
Did the job great! I arrived at Modern Toyota for complimentary oil change and tire rotation and they checked other things in the vehicle. They did a great job, Justin e I arrived at Modern Toyota for complimentary oil change and tire rotation and they checked other things in the vehicle. They did a great job, Justin explained what was done to my vehicle and I was on my way to work. Thank you Modern Toyota! More
Big V in Service was great I arrived on schedule for my service and was greeted right away by Big V . He explained what would be done and asked if there was any other issues. I arrived on schedule for my service and was greeted right away by Big V . He explained what would be done and asked if there was any other issues. We discussed them and then I went in to the waiting room which is very clean and welcoming. Big V said that my car would be ready in 45-60 minutes and in about 40 minutes it was all set. We went over the service details and I was on my way. I highly recommend Modern Toyota on Peter's Creek Parkway in Winston Salem not only as an excellent dealer to purchase a car but also to get the car serviced after purchase. More
Fantastic I am very happy with Modern Toyota! ?? I had a good idea of what I wanted, and Wes Wheeler was the best sales consultant ,He listened to what I wanted I am very happy with Modern Toyota! ?? I had a good idea of what I wanted, and Wes Wheeler was the best sales consultant ,He listened to what I wanted and did not try to change my mind on anything! I even was pretty set on the color, both interior and exterior, and they didn't have that on the lot! They searched other dealerships and it took quite a while because I was so specific in what I wanted...when they finally found it Wes said " it was under a rock somewhere " ! The end result is a very happy customer! More
Great work Modern does a great job. It is always fixed right the first time. They are very polite and professional. Very highly recommended. And very reasonably Modern does a great job. It is always fixed right the first time. They are very polite and professional. Very highly recommended. And very reasonably priced. More
excellent customer service by Moe the salesman and by Judy they went far and beyond my expectatios I will defenetly recommend modern Toyota to frends and fam customer service by Moe the salesman and by Judy they went far and beyond my expectatios I will defenetly recommend modern Toyota to frends and family specialy Moe and Judy More
Great experience Salesman was top notch. Staff and finance office was outstanding. I will definitely be back when it's time to trade again. Recommend anyone to check t Salesman was top notch. Staff and finance office was outstanding. I will definitely be back when it's time to trade again. Recommend anyone to check them out. More