
Modern Toyota
Winston-Salem, NC
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Easiest transaction I've ever experienced! since a lot of the preliminaries were done over the phone, when I got to the dealership and met with the sales person-Nancy Smith, everything just s since a lot of the preliminaries were done over the phone, when I got to the dealership and met with the sales person-Nancy Smith, everything just seemed to flow. Besides being a very pleasant person, Nancy was super knowledgeable about the car I was interested in and was able to answer every question perfectly. Financial part was easy as well, and when we got in the car, Nancy gave me a very long detailed explanation of every function available.In all my years of car buying or leasing, I have never had such a smooth and pleasant experience. More
Niven and David were great! We had a wonderful experience in working with Niven Bayer at Modern Toyota! Niven asked questions and listened well to provide us good information and We had a wonderful experience in working with Niven Bayer at Modern Toyota! Niven asked questions and listened well to provide us good information and direct us to the right car for our family! Niven remained involved with us all the way through the process and even walked us to the vehicle when all was completed. This required him to stay long beyond working hours due to the dealership being so busy! David Miller in Finance did a great job of working through all the customers who were purchasing vehicles and stayed late as well so that we could complete our transaction the same evening. He was diligent and friendly as we finished our paperwork. Both Niven and David were both so efficient and kind as they worked with us!! More
Charles Simpson Excellent service from Charles Simpson. He took time to understand our auto needs. He took plenty of time to go over all the cars features. Others Excellent service from Charles Simpson. He took time to understand our auto needs. He took plenty of time to go over all the cars features. Others were very helpful with the trade-in value. More
They did a great job in trying to get my work done. So kind It was just easy and they explain what else I needed and wasn't pushie at all that was really nice. If ever I decided to trade I would love to deal wi It was just easy and they explain what else I needed and wasn't pushie at all that was really nice. If ever I decided to trade I would love to deal with them. They fixed my 4 recalls. More
Exceptional Service Friendly and helpful. Great deal on the Prius I bought. I believe they gave me absolute lowest price possible. Everyone was very professional and made Friendly and helpful. Great deal on the Prius I bought. I believe they gave me absolute lowest price possible. Everyone was very professional and made me feel at home with nice refreshments and clean dealership. More
had our 2016 4 runner sereviced the entire staff was very helpful & kind went over the process & details & explained future process ,my service adviser was the best will use this de the entire staff was very helpful & kind went over the process & details & explained future process ,my service adviser was the best will use this dealership again . More
Excellent from start to finish An awesome experience! When I first contacted Dan Santarelli about our interest in getting a new vehicle, I had no idea what we wanted. After doing so An awesome experience! When I first contacted Dan Santarelli about our interest in getting a new vehicle, I had no idea what we wanted. After doing some research, I found the model though. Dan was quick to get it out for a test drive, give us the ins and outs of the vehicle, and made the buying process quick and easy. Everyone we worked with at the dealership was very pleasant and helpful! I highly recommend Modern for your next car purchase. More
Great Experience Mr. Steve Barton, I would like to take this opportunity to thank you and your entire staff at Modern Toyota for assisting me in the purchase of my Mr. Steve Barton, I would like to take this opportunity to thank you and your entire staff at Modern Toyota for assisting me in the purchase of my wife's 2017 Toyota Rav4 recently. From my initial phone call to the closing of the deal and working with Dan Derrick of the finance department the entire experience at Modern Toyota was great. Dave Kecki was my sales contact. Dave's professionalism, product knowledge, and pleasant demeanor made this the most comfortable and easiest car purchase I have ever experienced. It was like buying a car from a friend. I will definitely recommend Dave Kecki and purchase my Tacoma from Modern Toyota.” More
Great experience buying our Highlander from Modern Toyota! We had a very positive experience buying our Toyota Highlander. Gopal was an excellent sales associate, very knowledgeable about the Highlander. Gopa We had a very positive experience buying our Toyota Highlander. Gopal was an excellent sales associate, very knowledgeable about the Highlander. Gopal took the time to show us how the many features worked and made sure we understood before he moved on to showing us more features. Gopal worked hard to get the Highlander to a price we were comfortable paying, which was key to us choosing the Highlander over other vehicles we were interested in! More
Best new car experience ever Our sales person (andrew Robinson) made the new car buying experience a pleasure. No high pressure sales pitches. Was very knowledgeable about product Our sales person (andrew Robinson) made the new car buying experience a pleasure. No high pressure sales pitches. Was very knowledgeable about product but very personable. Easy to talk to. Told him what we wanted & how we wanted & he delivered. No high pressure tactics like some dealers. Would like to commend credit mgr. also. Our credit was not enough to get the 0% financing which was a little embarrassing but he was very gracious & helpful which we really appreciated. We would recommend this dealership to anyone who is looking to purchase a vehicle. More