
Modern Toyota
Winston-Salem, NC
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Salespeople Listen I did not want to spend hours in the dealership finalizing the purchase of my vehicle. I spoke to the sales manager, provided the information, and ba I did not want to spend hours in the dealership finalizing the purchase of my vehicle. I spoke to the sales manager, provided the information, and basically completed the deal over the phone. My wife and I spent 30 minutes in the dealership finalizing the purchase and financing. Taking delivery of the vehicle was a pleasure. I highly recommend the folks at Modern Toyota. More
Good job. Your Service Represenative was both helpful and knowledgeable. The work was done in a timely fachion and I was very pleased. I really appreciated the Your Service Represenative was both helpful and knowledgeable. The work was done in a timely fachion and I was very pleased. I really appreciated the fact that you have the shuttle service. that is a great asset. More
Great Experience Professional, friendly and efficient. A thoroughly positive experience. The new car was sold at a great price. The trade in value for the old car w Professional, friendly and efficient. A thoroughly positive experience. The new car was sold at a great price. The trade in value for the old car was fair. More
Easiest transaction I've ever experienced! since a lot of the preliminaries were done over the phone, when I got to the dealership and met with the sales person-Nancy Smith, everything just s since a lot of the preliminaries were done over the phone, when I got to the dealership and met with the sales person-Nancy Smith, everything just seemed to flow. Besides being a very pleasant person, Nancy was super knowledgeable about the car I was interested in and was able to answer every question perfectly. Financial part was easy as well, and when we got in the car, Nancy gave me a very long detailed explanation of every function available.In all my years of car buying or leasing, I have never had such a smooth and pleasant experience. More
Niven and David were great! We had a wonderful experience in working with Niven Bayer at Modern Toyota! Niven asked questions and listened well to provide us good information and We had a wonderful experience in working with Niven Bayer at Modern Toyota! Niven asked questions and listened well to provide us good information and direct us to the right car for our family! Niven remained involved with us all the way through the process and even walked us to the vehicle when all was completed. This required him to stay long beyond working hours due to the dealership being so busy! David Miller in Finance did a great job of working through all the customers who were purchasing vehicles and stayed late as well so that we could complete our transaction the same evening. He was diligent and friendly as we finished our paperwork. Both Niven and David were both so efficient and kind as they worked with us!! More
Charles Simpson Excellent service from Charles Simpson. He took time to understand our auto needs. He took plenty of time to go over all the cars features. Others Excellent service from Charles Simpson. He took time to understand our auto needs. He took plenty of time to go over all the cars features. Others were very helpful with the trade-in value. More
They did a great job in trying to get my work done. So kind It was just easy and they explain what else I needed and wasn't pushie at all that was really nice. If ever I decided to trade I would love to deal wi It was just easy and they explain what else I needed and wasn't pushie at all that was really nice. If ever I decided to trade I would love to deal with them. They fixed my 4 recalls. More
Exceptional Service Friendly and helpful. Great deal on the Prius I bought. I believe they gave me absolute lowest price possible. Everyone was very professional and made Friendly and helpful. Great deal on the Prius I bought. I believe they gave me absolute lowest price possible. Everyone was very professional and made me feel at home with nice refreshments and clean dealership. More
had our 2016 4 runner sereviced the entire staff was very helpful & kind went over the process & details & explained future process ,my service adviser was the best will use this de the entire staff was very helpful & kind went over the process & details & explained future process ,my service adviser was the best will use this dealership again . More
Excellent from start to finish An awesome experience! When I first contacted Dan Santarelli about our interest in getting a new vehicle, I had no idea what we wanted. After doing so An awesome experience! When I first contacted Dan Santarelli about our interest in getting a new vehicle, I had no idea what we wanted. After doing some research, I found the model though. Dan was quick to get it out for a test drive, give us the ins and outs of the vehicle, and made the buying process quick and easy. Everyone we worked with at the dealership was very pleasant and helpful! I highly recommend Modern for your next car purchase. More